Scale Computing HC3 Reviews

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Score 9.7 out of 100

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Reviews (26-50 of 165)

Greg Madden, CISSP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is used across the whole organization. We use it as our core VM platform. It is a major component of our Disaster Recovery policy as well with live snapshot replication. The capability to live migrate between nodes and to instantly spin up snapshots made this an easy decision for my organization
  • Snapshotting - Scale is great at scheduled snapshots to add a layer of redundancy to any DR plan. it can also send snapshots to a remote scale system to act as a VM platform and a DR platform all at once
  • Cloning - If there is an issue with a machine, it is extremely easy to clone it and work on it outside of production
  • Ease of use - overall getting it set up required 2 or 3 command line commands and the nodes did all the work themselves. Uploading ISOs is easier in Scale than any other hypervisor I've ever used
  • Replication - We utilize a second set of nodes in our DR site that all core servers replicate to hourly. We have never had an issue with failed replications over a VPN
  • More support for importing VMs from XenCenter
  • I wish the main interface was more organized, I know the users can make it very organized by using tags and such, but by default, it is very chaotic
  • Better logs for admins to understand what is going on. The current logs don't let us know anything outside of knowing we need to contact support
  • The ability to expand drive size instead of requiring cloning
Any virtual environment, scale works great. highly recommended based on my experience with it
Everything from active directory to banking software. It is easy to scale up, not so much to scale down.
Read Greg Madden, CISSP's full review
Mike Hollingsworth | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We implemented Scale Computing HC3 to replace our aging EMC data centre. The infrastructure hosts all of our servers and file stores.
  • Extremely easy layout. I can spin up a VM within a few minutes.
  • Zero management. I rarely have to check the infrastructure and receive emails if there is a status change/issue.
  • Support is fantastic. The support team is always quick to respond.
  • To be honest, I haven't come across any negatives of the infrastructure.
HC3 is extremely easy to setup, install and maintain straight out the box. Very quick to spin up a VM and you're able to set up snapshots and replication to additional clusters. We have three clusters on site, one of which is assigned for disaster recovery. We have tested this and were able to have systems back online at the DR site within 15 minutes.
We migrated all of our physical servers to the HC3 cluster. In doing so, we have increased our system uptime stats and in the last 24 months, we have had zero downtime. The infrastructure has proved to be an incredibly resilient and reliable solution. We host all of our server farms split across two clusters and the third is assigned to Disaster recovery.
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Joshua Josephs | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using HC3 as the server backbone for a new location that is in the works. HC3 allows us to easily start up server instances and manage them just as easily.
  • Snapshot management.
  • Organization of VMs.
  • Cloning/deleting VMs.
  • Shrinking disk sizes.
Well suited: Great for IT staff that don't want to be tied down by physical machines since starting up a VM instance is a snap.
We have (as of now), a Domain Controller, an Application Server, a Backup Server, and a Remote Desktop Server. Setting them up was easy since we cloned them all from a template, and after running into an issue with a server, we cloned it from a snapshot and it was perfect.
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Shane Worley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use the SCALE platform across our whole Organization, It has helped us be more flexible , and faster to respond to issues. The smaller footprint has helped us with heating and cooling issues. Updates and patching has become less of a chore, and a more approachable task. Downtimes are becoming a thing of the past..reboots are amazing..!!
  • Implementation was smooth and their technicians were very knowledgeable
  • the training videos were very helpful
  • They responded to every issue, question, and situation very promptly.
  • Getting from our primary cluster, to our DR cluster through the console is kinda clunky, requires a login.
  • Adding different colors for each VM in the console, would be awesome ( or some way to differentiate them).
  • Possibly make it so the dashboard layouts are configurable??
For smaller facilities, pricing is attractive. We were able to move to a Virtual environment, which we likely couldn't jump to on an environment from someone like VMware. Upgrading when needed, due to space or ram requirements, looks like it could be concerning due to additional costs. Operating system licensing is very confusing..!
We are planning on moving most of our mission critical Apps to SCALE. So far our migrations have gone well, and changing resources and moving servers has been fairly easy. Cert server, DC and DHCP are up and running. Plus HUGS, ( for infant security ) all run better and have had less reboots while running on the scale platform.
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Michael York | TrustRadius Reviewer
March 12, 2019

Scale HC3 Review

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use a Scale cluster for our internal data center. We use it for mainly corporate headquarters and have been pleased with its performance. We replaced a retiring Vmware data center setup.
  • Support is great
  • Easy to add a node
  • Snapshotting is simple
  • Recovering a VM from a snapshot is cumbersome.
Scale is good for a small to medium company's data center. Easy to deploy and maintain. If you want to keep your servers and storage separate, this would not be the best solution.
Scale provides a IO/disk latency setting you can tweak to increased performance. This can be for a specific server or multiple.
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Emanuel Landsman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Scale Computing HC3 is currently being used for multiple departments and is planned to be used for the entire organization. It allows near immediate spin-up and provisioning of VMs, hourly fail-over/disaster recovery, and file level backup of all VMs.
  • Of all the hyper-converged infrastructure I have tried (Microsoft, VMware, and Nutanix), Scale is the least complex and easiest to manage. It requires very little training to utilize efficiently
  • Support is top notch
  • It is a powerful tool that requires very little external management infrastructure
  • Is not BYOD compatible
Scale is well suited for anyone that needs a virtualization platform but doesn't want to spend a fortune and doesn't have time to learn a complicated system.
I have a File Server, Accounting Software, RDP Infrastructure, EMR, Accounting, PBX, and Access Control all running on Scale. Everything is snapshotted hourly giving a very granular level backup if needed. All roles get their own VM, giving flexibility when dealing with restores, troubleshooting, and testing. Since spinning up clones and new VMs are a click away, it makes scaling up very easy.
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Josh Meredith | TrustRadius Reviewer
March 07, 2019

Great solution!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use the HC3 for server deployment across our entire organization to increase fault tolerance and our disaster recovery.
  • Support is responsive and helpful.
  • Set up of the system itself and VMs is as easy as it can be.
  • I have not run into anything yet that I dislike.
The set up for replication to a DR is terribly easy and is one of the reasons we went with Scale.
Our tax collection system is currently installed on the scale cluster and running well.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We have replaced most of our physical servers with virtual machines running on 2 Scale systems in two locations. We will be adding a third in the next year. We run domain controllers, file servers, email server and application servers virtually. We have a DR solution by using the remote connections. Additionally we use the snapshots to protect against malware/ransomware attacks.
  • Redundancy
  • Maximum uptime
  • Scalability
  • Dependability
  • Multiple Remote connections options for the same virtual machine
  • Online storage of snapshots for DR purposes
  • Allow higher speed transfer of snapshots between remote connections
Scale is the best solution for small to medium size businesses that want to protect their data and increase their uptime. The only real flaw I see is with the limitation to only have a VM backup to one remote location. With larger businesses, it would be critical to have more than one location to protect your data. Even in our situation, our two locations a fairly close to each other so a natural disaster could possibly take out both locations.
The first systems that I created on the HC3 clusters was a backup server and a file server. We were able to quickly get the data transferred and now have several layers of protection from lost, corrupted or maliciously attacked files. Since then we have added several domain controllers at each location and other business critical application servers. Eventually I plan to have 90% of my servers running as VMs on the Scale systems.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
HC3 replaced our organization's single server allowing for multiple servers to be built and maintained for separate uses. Going from a single server to nine has allowed Intervine to grow while protecting resources, increasing security, and streamlining processes. With ease of duplication, server buildout, and scaling, Scale has been instrumental in our organization.
  • The ability to duplicate a server or spin up a server from an existing snapshot within minutes has saved our organization and the IT department countless hours when we have had a server failure. Simply starting up a snapshot, most users do not even realize there has been an issue and it makes support seamless.
  • Updating is a breeze, you are notified when there is an issue and you follow the directions. The downtime is limited and it doesn't take hours to complete.
  • Customer support is top notch!
  • I am very happy with the product. I wish I could tell you I had cons, but I truly don't. I am very happy with the product, its ease of deployment and the overall experience. I would purchase again.
As a small organization, Scale has been a no brainer. Easy to install and maintain. Easy to add servers and move servers. I can't imagine its scalability wouldn't fit in any organization. If you are in a single server environment and aren't looking to break out functionality into multiple servers or need redundancy and disaster recovery options than this may not be for you.
For security reasons I rather not list applications we are running but rest assured our entire organization is on Scale. From AD, DNS, Fileservers, to security software we use Scale for everything and without issue. I was worried that some of our applications would not work on Scale but I have never had an issue and look forward to a long partnership.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Scale Computing HC3 is being used across the whole organization. The previous virtual hardware and environment were at the end of their lives. The processing power, performance, and storage capability were not adequate to continue production. Multiple vendors, devices and integration caused the prospect of migrating to a newer current virtual system to be overwhelming. Scale computing solved the problem with one vendor, one stackable device, and built-in integration.
  • Initial setup and configuration was simple and straight forward. It was actually less than two hours from unboxing equipment to creating virtual servers in a live environment.
  • Scale's dashboard is intuitive and easy to understand. Management of the system is level one simple. Monitoring performance and capacity of the stack is a single screen, simple and powerful tools.
  • Backup and recovery of the servers and data is a hidden strength of Scale. Replication between the two Scale stacks is "Amazon Easy", a few clicks to select, schedule and submit. Monitoring progress and verifying status are all done from the dashboard, plus email notification of events if there are any issues.
  • Built-in remote support by Scale was very valuable. Being US-based and having knowledgeable engineers, any issue can be quickly diagnosed and corrected. No need to create reports or download and send event logs. Scale support can see exactly what you are seeing on the stack.
  • Scale Product delivery was also impressive. Yes, it's just a box you will eventually throw away, but the Scale Suitcases were easy to handle, unpack and provided secure transport of the stacks. Very nice touch.
  • The only issue was the migration from other virtual environment required third-party software for advanced configurations (multiple partitions). As great as the Scale system is, providing an easier experience of moving off other virtual systems with built-in tools would be a bonus.
Scale is well suited for the 1-10 employee small business to the 1000+ and beyond. The SMB that could benefit from a virtual environment but may think they are too small for it to be feasible, is very well suited for a Scale stack. Large enterprise businesses are well suited as the Scale stacks can grow with a company. The powerful yet simplistic management of the system means fewer man-hours are required to operate and they are freed up for other projects. Scale would be less appropriate in an organization with other virtual certification holders unwilling to discover the powerful system and ease of use until the price and performance are made known to management.
For a financial institution, the core banking system is mission critical. Scale Computing HC3 was loaded with the application, database and production servers to operate the in-house core banking system. As the core required adjustments for storage, memory or performance, the ease to which the Scale system accomplished this was remarkable. Most often these adjustments were completed with no downtime thanks to Scale's capabilities.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
In a multi-site, highly secure industrial control environment, we needed a solution that would simplify administration, provide test/development cloning capability, N+1 redundancy, and allow for host replication between sites for disaster recovery. Scale's HC3 delivered everything as promised and the solution truly is easy enough for a non-system administrator to manage on a day-to-day basis. Scale is an absolute home run for SCADA/ICS infrastructure, and offers unprecedented flexibility, especially if upgrading from a non-virtualized infrastructure.
  • The world's simplest host and storage administration, period.
  • Built-in site-to-site replication for one-click DR.
  • Excellent performance, easily surpassing the "big guys" -- more cost-conscious hardware solutions get the job done just as well, if not better, than top-tier systems using much more expensive hardware.
  • A support experience that cannot be rivaled. Just open a trouble ticket and see for yourself!
  • At-rest encryption currently requires a 3rd-party product.
  • Would really benefit from a user interface or wizard for creating boot media/migrating common hosts to HC3 (maybe options for physical, Hyper-V, VMWare).
Just like any HCI application, if your storage, compute, and memory needs can be quantified and accurately forecasted, comparing HCI to a traditional infrastructure stack is simple and generally easy to architect. In our case, the HCI solution cost even less than a comparable multi-vendor infrastructure solution, but with added benefits: Single vendor/tested solution, no additional software or management tools needed, and it's the easiest to manage/maintain/secure.
Most SCADA vendors are behind the times in terms of utilizing modern infrastructure. If your application runs on common Windows or Linux distributions, you can absolutely run them on HC3. Scale certifies about two dozen operating systems on the HC3 platform, ensuring compatibility and supportability. If the SCADA solution utilizes software replication, there are architectural decisions that should be made regarding how to design for true DR, but the beauty of HC3 is its flexibility -- you can use the built-in software replication, let HC3 replicate guest VMs, or use a combination of those two approaches, like we do.
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Anonymous | TrustRadius Reviewer
March 27, 2019

Scale Review

Score 9 out of 10
Vetted Review
Verified User
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We are moving all possible units to Scale (except for phone system, and legacy systems).
  • Hyper-converged systems mean everything is redundant
  • Excellent support
  • Warranty services are quick and easy
  • Integration with a backup vendor, Unitrends, was noted in a press release but still waiting
  • Support for legacy operating systems to keep legacy apps running
  • Update/upgrade process needs some work for high IOPS usage
  • Afterhours support goes to an answering service
All workloads can be moved into Scale on operating systems from 2008 and later. It also handles Linux distros as well. The interface is great, easy to use, and now has role-based permissions to have multiple accounts with different access. Maximum of 8 nodes per cluster. We haven't reached the limit yet but would like to see that expand in the future.
Exchange and our business-critical applications on SQL. One of our domain controllers resides within the Scale cluster for extra redundancy.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We migrated our VMs to Scale from SimpliVity. The VMs on our Scale clusters are used across our whole organization.
  • Simple to manage
  • No VMWare complexity or licensing costs
  • Fast and stable
  • More statistics and analytics
  • When using a VM console in a web browser, you cannot copy and paste information to and from the VM in the console
We found Scale to be suitable for all of our computing needs including Active Directory, SQL Server, File Servers, and various app servers.
Active Directory, SQL Server, File Servers, Kronos, MySQL, and various application servers have all been running great on our Scale clusters.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
Scale is the main Server infrastructure at our company. They have two locations, and we have Scale at both. The sites replicate to each other for DR. and it works great!! We decided to move a server from one site to the other, and it was as easy as shutting it down on one side and booting it up at the other.
This has been very reliable. Scale serves as our main infrastructure and DR.
  • Disaster Recovery is excellent.
  • Server provisioning is easy and quick with templates.
  • Server backups are easy.
  • For our purposes, we don't have any cons.
If you are going to virtualize your server infrastructure Scale is an excellent choice. If you only have one server I don't see the need.
They have their main accounting systems on Scale as well as their business process server. They run LaserFiche and have a large database. To recover this used to be a pain, but now it is easy. We have also tested DR with this server and it has been flawless.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our Scale Computing HC3 is being used across the whole organization. It is currently delivering our server computing needs for all departments. From file and print to Exchange and SQL. We were looking for a solution that met a number of criteria. A secure, cost-effective, reliable solution that delivers a disaster recovery component. It delivers on all these and more.
  • Disaster Recovery: Ability to pair it with a secondary cluster for snapshot replication offers peace of mind.
  • Ease of Deployment: Plug in a few IP addresses and you're up and running on the platform.
  • Secure: The HC3 platform delivers a secure and robust solution.
  • Easy to use and no licensing fees: No more worrying about Standard, Enterprise, and Enterprise Plus licensing. One price for all.
  • Support: Their support team is knowledgeable and good to work with should you have issues or simple questions.
  • Could use some polishing in some of the functionality. Example being the ability to power on a virtual server on a specific Host. Currently not able to do that as it picks the server with the most available resources. We have one server in our cluster that has less RAM than the other 2 units so we would like the ability to utilize that more.
  • Pricing on components after the fact. Was a bit of a sticker shock when I asked for pricing to increase the Ram in one of our hosts so it would match the other hosts in our production cluster. We could buy a new server with that cost.
  • Deployments and pre-sales. When we deployed, there was a grey area on how this was done. Using Move licenses that cost extra dollars that weren't part of the original quotation. We thought we were getting more than we received.
It is a fantastic solution. Well suited for any sort of workload depending on the type of hardware you require. The snapshot replication to a DR cluster was a great feature.
We run our entire environment on HC3 platform. From simple File and Print to SQL and Exchange. Experience so far has been great, the ability to scale out will assist us when adding future workloads. We currently run 35 virtual servers off a 3 host production cluster.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Scale Computing HC3's hyper-converged platform is the heart and soul of our on-premise infrastructure. With it we are able to run numerous virtual servers on a small cluster of hardware and manage it all from a single pane of glass. Furthermore, the builtin snapshot and replication functions allow us to easily setup offsite backups.
  • The HC3 platform is very stable. In 5 years our Scale Computing HC3 cluster has never gone down.
  • The HC3 management console is straightforward and extremely easy to use. Plus, network, server, and storage resources are all managed from that single pane of glass.
  • Scale Computing's support is, hands down, the best I have ever experienced in 19 years in IT. They are proactive, responsive, and very thorough. They go above and beyond the call of duty every single time.
  • While it is not extremely important to me, their VDI integration solutions are lacking. However I know from conversations with them that they are working on it.
  • Advanced management of virtual networking inside the solution is not as robust as other solutions.
Scale Computing HC3 would be a great solution for small/medium-sized organizations that have typical to moderately advanced computing needs. On the other hand, organizations which are extremely large and/or have highly advanced networking/system needs would likely not be able to achieve their goals with Scale Computing HC3 on its own.
We have run all of the following systems on HC3:


  • Active Directory
  • Oracle Database
  • File Server
  • Print Server
  • Unidata Database
  • Universe Database
  • Document Imaging
  • IIS
  • Apache

All of these systems have run as well as, or better than on our former VMware vSphere platform which required us to manage a separate storage system.
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Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Scale Computing is being used as the primary server structure at our company.
Everything from our Domain Controller, to DNS, to File servers, are hosted on Scale.
This addresses our concerns for redundancy, easy backups, and scalability.
  • Fast Support.
  • Easy to use, deploy and manage.
  • Great pricing.
  • Individual nodes are not upgradable. I'd like to see us be able to swap out drives for larger volume drives, rather than need to purchase new nodes to increase capacity.
  • Not enough control. If we choose to stop using Scale Support, we have no access to manage the back end of the servers in case of a failed node.
Scale is well suited to a medium-sized business needing easy to use server clusters for their organization.
Large Enterprise users will find that the system is too rigid to help with providing an easier administrator for the customer.
DNS Services, in house ticketing systems, and pretty much any memory or CPU intensive products that require fast failover in case of a node failure.
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Anonymous | TrustRadius Reviewer
March 09, 2019

Scale HC3 vs. VMware

Score 8 out of 10
Vetted Review
Verified User
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Scale has been used in our environment to replace VMware. We decided to go with Scale because of the cost and the ease of use. All of our Server Infrastructure sits in Scale, and we also use a Secondary cluster at an offsite location for DR. This allows us to no longer have to support a Data Center full of physical servers or to pay obscene licensing fees for VMware, NetApp, and our Cisco UCS cluster.
  • Snapshots between clusters is fast, and functions without notice.
  • Management of all VMs through a single pane of glass in a web browser is very convenient.
  • Cloning machines from a "Golden" template is extremely quick and easy.
  • Scale could improve when it comes to increasing Virtual Disk size. Instead of having to create a second disk and then convert them into dynamic disks in Windows applications.
  • Allowing more than 4 HDDs to be assigned to a machine is also a pain point, as we have some DB servers that require at least 4 HDDs to function properly.
  • Making migration from a standard vmdk file easier than the current method would also be a good way to improve. Paying for Carbonite licensing is not something feasible for all organizations, and the other method is not guaranteed to work and can be quite tricky also.
Scale is well suited if you are looking to slim down a NOC or data center environment with large numbers of physical machines, to decrease the need for manually updating or upgrading machines on a regular basis. It also is well suited if you're looking for a way to escape the licensing costs associated with products like VMware. Also, if you cannot afford the ingress/egress fees of a Cloud solution, this also provides a reasonable alternative.
We run many web applications, file servers, and database servers using Scale HC3. All of them perform just as well if not better than in VMware. Scale HC3 allows us to determine how much of the machine is run off of Flash storage vs. Spinning Disk storage, which increases performance on mission-critical machines. We have several massive DB servers that run almost exclusively off of Flash storage now, and the performance increase on the Web Apps associated with these DBs has been remarkable compared to what it used to be when we were using VMware.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Scale Virtualization to host our core on-premises infrastructure. We have significantly reduced our physical server footprint.
  • Thorough and knowledgeable support staff.
  • Great pre/post support from sales/engineers.
  • Significant cost savings.
  • Further VM categorization options.
  • On-demand reporting.
  • Additional integration with cloud providers like Azure, AWS, Google.
Excellent for mid/large enterprises where virtualization is beneficial and costs savings is scrutinized. Ease of use and implementation allows for various IT staff to use the product.
Basic high demand applications: Print Server, File Server, Voicemail Server, Domain controller. Complex High Demand applications: IBM Cognos, Field Sales tool (CIS), MS-SQL.
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Anonymous | TrustRadius Reviewer
Score 2 out of 10
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Scale Computing has replaced our aging VMware datacenter environment. The HyperConverged, 10GB backend connectivity was attractive.
  • Ease of integration and management.
  • Lower cost compared to comparable HyperConverged systems.
  • Support is extremely lacking. We ran into an issue where migration from the old system into Scale Computing corrupted the existing server environment. They were unresponsive and the manager of support stated, "it wasn't our problem."
  • Misleading with regards to migration from old system to new. Time to migrate is much longer and more involved than indicated at the sales meeting.
  • Training is basic and scripted.
Great for small scale environments or remote locations needing localized datacenters. Less appropriate for large scale deployments or environments that have more robust data applications.
Financial systems and back end database servers perform well. The active directory, once migrated into the system, is fine. Migration of AD machines and emails systems are tricky. The new deployments become out of sync and are isolated from the domain. Fresh installs are a better fit for this system
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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Scale is currently being used across our whole organization. Scale has helped address the problem of backup, server deployment, and virtualization. The Scale systems are easy to deploy in our current environment and have helped us reduce our demand for multiple individual pieces of hardware that are used for servers. We have taken 8-10 stand-alone machines and put them on the Scale system.
  • Scale has helped us automate our IT department and reduced the number of people required to manage the servers and hardware.
  • Scale protection of fail-over to other nodes is great protection for server failures.
  • Scales snapshot is a great tool to restore a server or computer quickly and efficiently.
  • I would like to see Scale offer file-level backup and restore as part of their package.
  • Scale can improve on their cloud backup system. It's still not perfected and needs some work. However, when it does work, it's a great tool.
  • Scales support has always been great but lately, I have seen a drop off in customer service.
Scale is a great option for small to mid-size businesses. The HC3 architect allows a company to combine servers and computers to one platform and maintain them easily. Scale is a great option for those needing the ability to restore backups quickly to reduce downtime. Scale is not a great option currently if you need to be able to restore just a one or a few files.
We run our critical inventor Cad software on the HC3 system. By doing this we are able to increase memory, if needed, for our servers and SQL servers. We run our critical ERP system on the HC3 system. By doing this we are able to increase memory if needed for our servers and SQL servers.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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HC3 replaced our entire VMware stack of 3 host servers and 2 storage arrays. It hosts our Windows AD structural component servers (DHCP, DNS, AD Services) as well as a number of admin servers (security system, phone system, etc.). We went this route as a more cost-effective means, compared to a complete stack refresh.
  • Ease of setup: OOB setup was minimal and could be done by following the supplied Quick Start, although support was available.
  • Ease of use: deploying new resources or repurposing/cloning resources is super simple, with a clear GUI that is very intuitive.
  • Peace of mind: having a 3-node system with distributed compute and storage means more redundancy in case of any single component failure. Having all that run as part of the "OS" of the system is even better, as it's baked in: there's no set up like with a multi-home VMware implementation.
  • Great ROI: compared to a stack refresh, the HC3 came in at more than 50% less.
  • It could have been a bit easier to migrate existing VMs or physical machines into the cluster. Using Double Take was OK, but a bit expensive and somewhat tricky.
As a simpler, more cost-effective way to virtualize your infrastructure, I don't see a place this couldn't fit in well. While we aren't running any dedicated database-based applications (and so can't really speak to I/O contention or speed issues), several of our admin machines are running MS SQL Server and have not experienced any performance issues. Because of its expandability, I could see this in a smaller shop like ours, or as a niche in a larger infrastructure, or, if scaled properly, as a replacement for a large infrastructure VM host.
As mentioned, we run our entire company's Active Directory servers, including DNS, DHCP, AD on VMS inside the HC3. These form the backbone of all PC usage in the company, so they are critical. Migrating using the Double-Take methodology proved to be extremely smooth, allow a "clone" of a running AD server to migrate, then it cleanly shut down the existing server and startup on the HC3 exactly like the original machines.
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Marshall Curtis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Scale HC3 has replaced our traditional stack of servers, storage, and networking for our entire organization. We have two clusters, a one node, and a three node. Implementation of HC3 reduced our server refresh cost by 40% and provided a flexible architecture where, going forward, we can add or replace nodes on a planned periodic basis rather than monolithic refreshes every four years. The ease of deployment and maintenance are a significant benefit to our small organization.
  • Simplified management. Management of the cluster is via a single web interface, it is simple and does not require extensive training to navigate or operate making it accessible to mid-level staff.
  • The flexibility of the hardware mix within a cluster. Allowing a variety of hardware levels and ages within a cluster and the system's ability to assigned loads to best leverage this mix of hardware allows us to manage cost by not "over buying" hardware capacity to meet a few high demand workloads.
  • Support by Scale. We have had few needs to contact support which is the first plus, but secondly, when we have had needs or questions responses have been prompt and accurate with first contact resolution.
  • The tools for migrating to the HC3 platform have a few issues and caused issues with some security keys and certificates. After a couple issues we ended up migrating key servers by using a fresh build and migrating data with was more disruptive but more successful.
The Scale Computing HC3 platform is incredibly flexible making it an excellent fit for most small to mid-sized organizations. It also allows for effective cost management and scaling as the organization's needs change.
Primary loads in our environment are databases (MS SQL and Postgress) as well as file and document management. These all have high demand and IO activity and the platform has responded well to these demands.
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Chris Waddilove | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Scale across the whole organization - a trend started by our head office in Germany to fully virtualize our entire server-based network.
  • Snapshots - CoW makes things very quick and painless.
  • Replication to another cluster - Painlessly simple and reliable.
  • Replication to the cloud - Similarly simple with added peace of mind.
  • Ease of use - Even for someone highly technical, it is nice to "take a break" from the crazy options of VMWare and others to just have a basic-controlled hypervisor.
  • Cost - While I understand support/maintenance makes up a large part of it, the cost for expanding RAM, for example, in an existing cluster is several times more than if you were maintaining hardware yourself.
  • Licensing (Microsoft) - Could use assistance from Scale in determining/calculating the best Microsoft license layout (how many cores? how many CPUs? datacenter vs standard?).
  • USB - While not a complete necessity, it would be nice to have a feature to map a USB port/device to a virtual machine. The hardware itself has several USB ports but none are really usable. Digi USB Anywhere worked well for our case, but still, it would be nice to do the odd data dump/backup/restore via USB drive (ex. really old project reference from the 1990s stored on external USB).
I think it's well suited to all but the most critical workloads - VMWare may benefit from added speed using proper drive controllers and SSDs, but I find Scale Computing HC3 to be the best "run of the mill" software available.
The biggest change for us (on the engineering side) was the consolidation of our Siemens TeamCenter servers. We were able to go from 4 physical machines down to a Scale HC3 cluster of 3 nodes (3 physical machines), and on top of that, I am able to run several other servers from this cluster all without affecting the overall performance of TeamCenter. This has allowed us to ultimately turn off 11 old single-host hardware servers in place of our overall two clusters of 3 nodes each (totaling 6 physical machines). The cost savings in power alone has been pretty massive.
Read Chris Waddilove's full review
Maxim Proulx | TrustRadius Reviewer
February 19, 2019

Make it easy on yourself.

Score 10 out of 10
Vetted Review
Verified User
Review Source
We have modernized our entire system's infrastructure using Scale HC3. It was a very easy and straightforward transition thanks to Scale. The hardware came in as scheduled, the techs walked me through all different steps of the set-up, and I was up and running in a matter of hours. It then allowed me to focus on the virtualization and the upgrade of my internal systems. Their GUI web-based interface is brilliant in ease of use. I'm not certain of the amount of custom controls that would be available for highly customized solutions, but it's the perfect plug-and-play set-up.
  • Plug-and-play. Web-based GUI makes for extremely easy management and dynamic configuration.
  • Fast. The hardware works for you with very little overhead to run the hypervisor.
  • Budget. Great quality/price for infrastructure requiring strong performance relative to company size.
  • Linux Scripting. Define standard procedures to adapt normal installation scripts to the hypervisor disk and virtual hardware settings.
  • VM Snapshots Automatic Export. The VM Snapshots feature is incredibly easy and an ideal backup solution, but it doesn't come with an automatic export feature unless to a different HC3 Cluster.
Plug-and-play solutions, infrastructures with few admin staffs or straightforward installs. Perfect for set and forget infrastructures or high performing small environments.
We have run multi-server dependent applications with a very high level of performance while also maintaining a solid performance on all mission-critical domain services. Setting-up a complex (high degree of resources interdependence) but straightforward environment (windows and linux based OS standardized deployments) is easy and very efficient. Performance and performance monitoring are both very solid.
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About Scale Computing HC3

Scale Computing offers edge computing, virtualization, and hyperconverged solutions for customers around the globe. Scale Computing HC3® software promises to eliminate traditional virtualization software, disaster recovery software, servers, and shared storage, replacing these with a fully integrated, highly available system for running applications. The vendor says that, using patented HyperCore™ technology, the HC3 self-healing platform automatically identifies, mitigates, and corrects problems in the infrastructure in real-time, enabling applications to achieve maximum uptime even when local IT resources and staff are scarce. The vendor says ease-of-use, high availability, and TCO are key differentiators. The product works for distributed enterprises, global retailers, and SMBs alike.

According to the vendor, key features and benefits include:

  • Install in less than an hour
  • Deploy new VMs in minutes
  • Built-in Browser-based Management
  • Software-defined, hybrid storage system with automated tiering
  • Fully integrated, cluster-wide resource utilization and alerts
  • Single vendor support experience, no disparate systems to integrate
  • Integrated all-in-one appliance
  • Scale-out Architecture
  • Mix and match new nodes
  • Incremental resources improve performance of existing workloads
  • Fast and easy to expand, no downtime required
  • No additional licensing required
  • Start small and grow as your business grows
  • No forklift upgrades

Scale Computing HC3 Features

Has featureSimplicity
Has featureHigh Availability
Has featureScalability

Scale Computing HC3 Videos (4)

Scale Computing HC3 Downloadables

Scale Computing HC3 Integrations

Leostream, Cloud Unity - Google

Scale Computing HC3 Competitors

VMware vCenter Server, VMware ESXi, Nutanix AOS, Hyper-V, HPE SimpliVity (formerly OmniCube)

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
HC12008,500Per Node
HC1250D15,170Per Node
HC12509,665Per Node
HC1250DF16,750Per Node
HC5250D25,700Per Node

Pricing shown in U.S. Dollar. Pricing for other regions available on request.

Scale Computing HC3 Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
20%
Mid-Size Companies (51-500 employees)
70%
Enterprises (> 500 employees)
10%

Scale Computing HC3 Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Scale Computing HC3 Technical Details

Deployment Types:On-premise
Operating Systems: Windows, Linux, Unix
Mobile Application:No
Supported Countries:North America, EMEA, Australia
Supported Languages: English