Help Desk

Web and Video Conferencing

Customer Support

Batch Management Software

Product Lifecycle Management (PLM)

Development

Business Intelligence (BI)

Collaboration

Digital Rights Management (DRM)

Enhanced 911 (E911)

Facility Management

IP PBX

Operational Analytics

Policy Management

Enterprise

Accounting

Invoicing

Nonprofit Accounting

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employee Scheduling

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Performance Management (APM)

Archiving

Build Automation

Cloud Cost Management

Cloud Storage

Code Review

Configuration Management Databases

Data Mapping

Density-Optimized Servers

Email Encryption

Firewall Security Management

Fraud Detection

IP Address Management (IPAM)

IT Service Providers

Integration Platform as a Service (iPaaS)

Log Management

Managed DNS

Network Performance Monitoring

Software-Defined WAN

System Monitoring

Web Scraping

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audio Editing

Content Management

Email Deliverability

Email Marketing

Marketing Automation

Online Proofing

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Waste Management

Writing and Proofreading Tools

Professional Services

Customer Relationship Management (CRM)

Product Configuration

Social Commerce

Sales

Laboratory Information Management

Membership Management

Roofing

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Telegram

Open Source

Webex Connect

Cisco

WhatsApp Business

Meta Platforms Inc

Twilio

Vonage Communications APIs

Vonage

ManyChat

Textmagic

Infobip

Sprinklr Service

Sprinklr

Five9

Bird

EZ Texting

Brevo

SendPulse

WooCommerce

### Customer Support and Service
ShoutOUT's users consistently praise the platform for its exceptional customer support and service offerings. Reviewers highlight the ease of use, quick response times, and the availability of comprehensive documentation as key strengths of ShoutOUT's customer support. The platform's support team is commended for their responsiveness and helpfulness in assisting users with any queries or issues they may encounter. Customers appreciate the flexibility and user-friendly interface that ShoutOUT provides, making it a preferred choice for businesses seeking reliable customer support solutions.

### Customer Engagement Strategies
Users appreciate the diverse range of tools provided by ShoutOUT for engaging with customers. The positive feedback highlights the ease with which clients engage with the platform, leading to a wide array of testimonials. Additionally, the exceptional customer support service and high-quality user interface further enhance the customer engagement experience. These aspects collectively position ShoutOUT as a valuable resource for businesses seeking effective customer engagement strategies.

### Communication Tools and Interfaces
Users unanimously praise ShoutOUT for its exceptional customer communication capabilities. The platform's simple API integration and reliability in managing both email and SMS communication have garnered high acclaim. Users appreciate the ease of use and the personalized touch that ShoutOUT brings to their customer interactions. Additionally, the market automation tools provided by ShoutOUT have been highlighted as a valuable asset for enhancing communication strategies. Despite some minor suggestions for improvement, overall, users are highly satisfied with ShoutOUT's communication tools and interfaces.

### SMS Marketing
Users unanimously agree that ShoutOUT excels in SMS marketing capabilities. The platform's integration with Shoutout APIs for executing SMS marketing campaigns effortlessly and monitoring their success has garnered praise. While some users have suggested improvements in branding integration and SMS response collection, the overall consensus is that ShoutOUT provides a reliable and convenient solution for sending SMS to clientele. Users appreciate the platform's ease of use, responsive customer support, and excellent value for money, making it their preferred choice for SMS marketing. Despite some minor concerns about the SMS platform's features and character limit options, users find ShoutOUT to be a comprehensive tool for effectively reaching customers through SMS campaigns.

### Email Marketing
Users consistently highlight ShoutOUT's email marketing capabilities as a standout feature, emphasizing its ease of use, prompt customer support, and cost-effectiveness. The platform's ability to seamlessly manage email campaigns and ensure reliable delivery has garnered high praise from users. Additionally, users appreciate the value for money and the comprehensive set of features that ShoutOUT offers for email marketing.

### Social Media Marketing
Users find ShoutOUT's social media video creation process to be straightforward and efficient. While some users appreciate the ease of creating quick intro/outro videos for social media, others feel that consistent effort is required to fully leverage its potential as a part of their marketing strategy. The general consensus among users is that ShoutOUT's social media marketing capabilities are user-friendly and can be a valuable asset when actively integrated into their marketing efforts.

Low learning curve: Several users have mentioned that Shoutout has a very low learning curve and is easy to use. They have found it effortless to create both simple and advanced videos within seconds, even after making just a few short videos.

Easy text campaign setup: Reviewers have praised the straightforward process of setting up text campaigns using Shoutout. Some users specifically mentioned that they were able to easily create text campaigns for their wedding. Additionally, they appreciated the fantastic and responsive customer support they received while using the product.

Effortless sharing of videos: Many users love how Shoutout allows them to effortlessly share videos with the right audience. The straightforward process makes it easy for their users to promote their own business as well as enhance the overall user experience.

Inaccessible Editing Features: Some users have expressed frustration with the difficulty of accessing certain editing features in ShoutOut. They mention that it takes time to locate solutions, such as removing specific parts of a pre-made video, which requires multiple clicks.

Time Wasted on Other Services: Several reviewers have mentioned that they wish they had found ShoutOut earlier. They state that they had to try out other services before discovering ShoutOut, resulting in wasted time and effort.

Buggy Social Media Posting: While improvements are being made regularly, some users have experienced occasional bugs when posting videos to social media through ShoutOut. Although these issues are acknowledged by the users, it can still be a frustrating experience at times.

Users have reported that the product is incredibly user-friendly, especially for creating quick intro/outro videos for social media. They have praised the excellent support provided by the team behind the product, which has made the setup and running of the software a truly enjoyable experience. One of the standout use cases of this software is its ability to showcase businesses through video testimonials. Users have found it particularly simple to get their clients to review their services and create powerful video testimonials. Moreover, the software has been highly effective in personalizing notes and managing influencers, allowing users to significantly enhance their outreach efforts. It has also proven to be a valuable tool for tracking influencer performance and managing affiliate commissions. Notably, it has been a game-changer for users who collaborate with affiliates and influencers lacking technical expertise and struggling with embedding tracking code. However, it's worth mentioning that users need to consistently invest effort into incorporating the software into their social media and marketing strategy in order to maximize its potential benefits.

Starter

Growth

PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed hardware or software.

Business Plus

Professional

Call Center

PanTerra Networks

Offering a communications platform that provides global carrier-grade services, Telnyx in Chicago maintains an international, private IP network and grants its customers control over their communications through its portal and RESTful API. Telnyx products include voice (elastic SIP trunking, global number search, and telephony data), programmatic messaging, wireless (mobile IoT), embedded communications (WebRTC) and automated networking. Customers provision services a la carte and pay by usage for scalable, on-demand communications.

Elastic SIP Trunking

Voice API

SMS API

Wireless

Identity Services & Data

Networking

Verify API

Telnyx

ShoutOUT Messaging Platform

Communications Platform as a Service (CPaaS)

Dashboard

Main dashboard displaying the main menu on the left side, credit balance, campaign history, recent campaign analytics, contacts, and purchased sender IDs / mobile numbers, giving a holistic view of the user account with all important data at a glance.

SMS compose box

Message compose box to edit the SMS content, add emojis and custom attributes, use saved templates or create new ones, and shorten link using the built-in URL shortener. The mobile phone screen displays how the SMS will look like in the recipient's phone.

Campaign analytics

Campaign dashboard displaying all campaigns created to date, with the options to search previous campaigns by name, create new campaigns, and view in detail analytics for each campaign by clicking on them.

Contact Segmentation

Group contacts based on their personal data, purchase behaviors, demographics etc. View all added contacts and relevant data as well as created contact groups, with the options to add new contacts, search contacts, download contacts, and filter contacts by  attributes (e.g., location, age, browser).

<div>ShoutOUT Labs Inc, with headquarters in Colombo, Sri Lanka, was founded in 2015 and incorporated in December, 2016 with the primary focus of providing innovative solutions in the digital customer experience space. With over 15,000 users from the US, the UAE, Nigeria, Nepal, Caribbean Islands, Algeria, Cambodia, and Sri Lanka, currently, it operates with 15 members based in Colombo and sales offices in Nigeria, Nepal, and the United States.</div><div><br></div><div>Our main product is ShoutOUT, an all in one messaging solution for personalized business texting campaigns. It provides local and international SMS campaigns with unlimited contacts, personalization and customization options, URL tracking and campaign analytics. </div><div><br></div><div>Other services include SMS API for two way messaging, OTP API for developers, and share inbox for SMS, WhatsApp, Messenger and Instagram, with multiple admins and a chatbot. </div>

ShoutOUT Labs

ShoutOUT SMS Campaigns

Enjoy greater customer engagement with ShoutOUT SMS Platform!
Use our powerful & reliable platform to reach your customers via SMS and increase your sales 😃
Sign up now and test with your free credits 👉 https://getshoutout.com/signup
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#SMSPlatform #SMSCampaigns #ShoutOUTSMS

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ShoutOUT Messaging Platform

Overview

What is ShoutOUT Messaging Platform?