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Users of SmartTouch AP have found the software to be incredibly beneficial for consolidating their OCR systems. This has resulted in …
Overview
What is SmartTouch AP?
SmartTouch AP is an AP automation solution provided by Ascend Software LLC. According to the vendor, this software is designed to streamline and optimize accounts payable processes for businesses of various sizes. It is commonly used by finance professionals, accounting professionals, procurement...
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- Tech Details
What is SmartTouch AP?
SmartTouch AP is an AP automation solution provided by Ascend Software LLC. According to the vendor, this software is designed to streamline and optimize accounts payable processes for businesses of various sizes. It is commonly used by finance professionals, accounting professionals, procurement professionals, as well as companies in the manufacturing and retail industries.
Key Features
Streamlined Supplier Management: According to the vendor, SmartTouch AP offers a user-friendly, multi-language supplier portal with self-service features. Suppliers are provided with full visibility into their transactions, which the vendor claims can reduce the need for status inquiries.
Touchless Invoice Processing: The vendor states that SmartTouch AP automates the entire invoice processing cycle, from receipt to payment, eliminating manual entry and reducing errors. This automation is said to significantly speed up the invoice processing cycle, improving efficiency.
3-way PO Matching: SmartTouch AP is designed to cross-check invoices against purchase orders and goods receipts, ensuring accuracy and providing safeguards against payment errors and fraud, as per the vendor's claims.
ERP Integration: The vendor claims that SmartTouch AP offers bi-directional integration with Workday APIs, allowing for seamless transmission of fully coded invoices into Workday. Real-time tracking and alerts for processed invoice data are provided, enhancing visibility and control.
Machine Learning: According to the vendor, SmartTouch AP leverages machine learning technology to capture and extract invoice data, identify patterns and anomalies, and predict potential issues. This is intended to improve automation and reduce the need for manual intervention.
Single-Source Multi-Tenant: SmartTouch AP is a scalable and customizable cloud solution that, as per the vendor's claims, securely serves multiple clients. It is designed to accommodate increased invoice processing needs as businesses grow.
Advanced Reporting & Analytics: The vendor states that SmartTouch AP provides real-time insights into total capacity and processing efficiency. With features such as spend categorization and supplier behavior analysis, businesses can gain valuable information for strategic decision-making.
Non-PO Coding: SmartTouch AP is said to automate the coding of non-PO invoices based on predefined rules and historical data, according to the vendor. This reduces manual effort and ensures consistency in coding practices.
SmartTouch AP Features
- Supported: Duplicate Payment Alert
- Supported: PO Reconciliation
- Supported: Aging Tracking
- Supported: Fraud Detection
- Supported: Invoice Processing
- Supported: Reporting/Analytics
- Supported: Approval Process Control
- Supported: Data Extraction
- Supported: Audit Trail
- Supported: Purchase Order Management
- Supported: Indexing
SmartTouch AP Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Chromebook |
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- Business Problems Solved
Users of SmartTouch AP have found the software to be incredibly beneficial for consolidating their OCR systems. This has resulted in significant time and cost savings as they no longer need to manage multiple processes. The high volume entities, especially, have found this software to be particularly helpful for invoice processing. By automating the invoice processing workflow, it has streamlined their operations and improved overall efficiency.
One standout feature of SmartTouch AP is its user-friendliness. Many users have praised the intuitive design and ease of use of the software. According to their feedback, the transition from using AIR to SmartTouch AP was smooth and hassle-free. This seamless switch allowed them to quickly adapt to the new system without any major disruptions or steep learning curves.
Another notable advantage of SmartTouch AP is its ability to effectively eliminate duplicates. Users have reported that the system has been highly effective in identifying and removing any duplicate invoices or documents. This has not only saved them considerable time but also eliminated potential errors and reduced manual effort in processing duplicate documents.
New users have also expressed their satisfaction with SmartTouch AP during training sessions. They have found the software easy to learn and navigate, allowing them to quickly grasp its functionalities and start utilizing it efficiently. This user-friendly interface has contributed to a positive onboarding experience for new users.
Overall, SmartTouch AP has proven valuable for streamlining OCR systems, particularly in large entities dealing with high volumes of invoices. It offers a user-friendly experience with a smooth transition from previous systems and an efficient duplicate elimination process. Additionally, it provides new users with a straightforward training experience, making it easier for them to become proficient with the software.