Name: SmartTouch AP
Author: Ascend Software

Customer Success Management Training

Customer Training

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Continuous Integration

Feature Management

Development

Virtual Classroom

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

SaaS Spend Management

Treasury Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Management

Cloud Storage

Configuration Management

Custom Software Development Services

Cybersecurity Consulting

Database-as-a-Service (DBaaS)

Fraud Detection

Game Engine

Integration Platform as a Service (iPaaS)

LAN Switches

Managed Detection and Response (MDR)

Managed Public Cloud Infrastructure

Mobile Data Security

Network Behavior Analysis

Network Performance Monitoring

Sensitive Data Discovery

Service Desk Outsourcing

Software Composition Analysis (SCA)

Vendor Risk Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Ecommerce Personalization

Email Marketing

Market Research

Marketing Automation

Marketing Resource Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Point of Sale

Sales Enablement

Sales Incentive Compensation Management

Sales Performance Management

eCommerce Analytics

Sales

Cloud Infrastructure Entitlement Management

Cloud Security Posture Management

Secure Service Edge (SSE)

Security

Banking

Church Management

Financial Services CRM

Geographic Information

Internet of Medical Things

Medical Office EMR & EHR

Mental Health

Online Voting

Revenue Cycle Management (RCM)

Vertical-Specific

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SmartTouch AP is an AP automation solution provided by Ascend Software LLC. According to the vendor, this software is designed to streamline and optimize accounts payable processes for businesses of various sizes. It is commonly used by finance professionals, accounting professionals, procurement professionals, as well as companies in the manufacturing and retail industries.

## Key Features

**Streamlined Supplier Management**: According to the vendor, SmartTouch AP offers a user-friendly, multi-language supplier portal with self-service features. Suppliers are provided with full visibility into their transactions, which the vendor claims can reduce the need for status inquiries.

**Touchless Invoice Processing**: The vendor states that SmartTouch AP automates the entire invoice processing cycle, from receipt to payment, eliminating manual entry and reducing errors. This automation is said to significantly speed up the invoice processing cycle, improving efficiency.

**3-way PO Matching**: SmartTouch AP is designed to cross-check invoices against purchase orders and goods receipts, ensuring accuracy and providing safeguards against payment errors and fraud, as per the vendor's claims.

**ERP Integration**: The vendor claims that SmartTouch AP offers bi-directional integration with Workday APIs, allowing for seamless transmission of fully coded invoices into Workday. Real-time tracking and alerts for processed invoice data are provided, enhancing visibility and control.

**Machine Learning**: According to the vendor, SmartTouch AP leverages machine learning technology to capture and extract invoice data, identify patterns and anomalies, and predict potential issues. This is intended to improve automation and reduce the need for manual intervention.

**Single-Source Multi-Tenant**: SmartTouch AP is a scalable and customizable cloud solution that, as per the vendor's claims, securely serves multiple clients. It is designed to accommodate increased invoice processing needs as businesses grow.

**Advanced Reporting & Analytics**: The vendor states that SmartTouch AP provides real-time insights into total capacity and processing efficiency. With features such as spend categorization and supplier behavior analysis, businesses can gain valuable information for strategic decision-making.

**Non-PO Coding**: SmartTouch AP is said to automate the coding of non-PO invoices based on predefined rules and historical data, according to the vendor. This reduces manual effort and ensures consistency in coding practices.

Users of SmartTouch AP have found the software to be incredibly beneficial for consolidating their OCR systems. This has resulted in significant time and cost savings as they no longer need to manage multiple processes. The high volume entities, especially, have found this software to be particularly helpful for invoice processing. By automating the invoice processing workflow, it has streamlined their operations and improved overall efficiency.

One standout feature of SmartTouch AP is its user-friendliness. Many users have praised the intuitive design and ease of use of the software. According to their feedback, the transition from using AIR to SmartTouch AP was smooth and hassle-free. This seamless switch allowed them to quickly adapt to the new system without any major disruptions or steep learning curves.

Another notable advantage of SmartTouch AP is its ability to effectively eliminate duplicates. Users have reported that the system has been highly effective in identifying and removing any duplicate invoices or documents. This has not only saved them considerable time but also eliminated potential errors and reduced manual effort in processing duplicate documents.

New users have also expressed their satisfaction with SmartTouch AP during training sessions. They have found the software easy to learn and navigate, allowing them to quickly grasp its functionalities and start utilizing it efficiently. This user-friendly interface has contributed to a positive onboarding experience for new users.

Overall, SmartTouch AP has proven valuable for streamlining OCR systems, particularly in large entities dealing with high volumes of invoices. It offers a user-friendly experience with a smooth transition from previous systems and an efficient duplicate elimination process. Additionally, it provides new users with a straightforward training experience, making it easier for them to become proficient with the software.

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Essentials

Team

Corporate

BILL

SmartTouch AP

Accounts Payable

Ascend Software

Features found in accounts payable software products

Automated Accounts Payable Processes

Accounts payable processes are automated based on pre-determined workflows.

Vendor Management

Holds information related to vendor terms and contracts.

Tax Form Preparation

Allows users to create and share tax forms within the platform.

Payment Management

Features that allow for the management of payments across various forms of finance/accounting software.

Customizable Approval Policies

Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

Financial Document Management

Invoices, expense reports, and associated documents are stored within the platform for any future needs.

Payment Status Tracking

Tracks what stage payments are at in the process, from approval to receipt.

Payment Audit Trail

Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

Duplicate Bill Detection

Detects duplicate invoices or expense reports to prevent double payments.

Advanced OCR

Automatically imports information from invoices, receipts, expense reports, and other 
scanned documents into the platform.

Electronic Funds Transfer

Funds can be transferred via EFT as opposed to paper checks.

PCI Compliant Security Measures

Banking and finance information is protected according to Privacy Shield and GDPR standards.

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SmartTouch AP

Overview

What is SmartTouch AP?