TrustRadius: an HG Insights company

What is Solvemate?

Solvemate is a customer service automation platform that utilizes smart conversational AI to create personalized chatbot conversations at scale. The Solvemate approach enables companies to guide their customers with an easily integratable, contextual conversation engine designed for quick resolution time averaging about 12.4 seconds. With dedicated industry-specific support, brands can customize questions, colors, images, and forms resulting in a highly personalized self-service experience that boosts customer satisfaction while reducing costs.

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