Name: Spendgo
Author: Spendgo

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Communications Platform as a Service (CPaaS)

Embedded Business Intelligence (BI)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Observability

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Metadata Management

Network Access Control (NAC)

Network Function Virtualization (NFV)

Network Performance Monitoring

Relational Database Management Systems

Remote Support

Security Awareness Training

Solid State Drives

Static Application Security Testing (SAST)

Traffic Switching

Virtual Private Network (VPN)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Analytics

Email Management

Email Marketing

Marketing Automation

Marketing Resource Management

Presentation

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

Sales

Certificate Lifecycle Management

Security

Forestry

HIPAA Compliance

Home Health Care

Insurance Agency Management

Vertical-Specific

Find top rated software and services based on in-depth reviews from verified users. 400+ software categories including PaaS, NoSQL, BI, HR, and more.

Como

Growave

Growave (formerly SocialShopWave)

Tremendous

BHN Rewards

Blackhawk Network

Giftbit

Antavo Enterprise Loyalty Cloud

Antavo

PAR Punchh

PAR Technology Corporation (ParTech)

Annex Cloud Loyalty Experience Platform

Annex Cloud

Rymera Advanced Coupons

Rymera Web Co Pty Ltd

### Customer Loyalty Strategies
Users consistently praise Spendgo's robust loyalty program capabilities. They appreciate the flexibility of the platform, which can be tailored to various loyalty situations. The ability to integrate with different POS vendors and provide business suggestions to maximize the loyalty program's benefits is highly valued by users. Additionally, the user-facing display feature is noted for driving guest participation effectively, even without direct employee engagement.

### Reward Programs and Incentives
Users appreciate Spendgo's ability to effortlessly capture customer information at the point of sale, making it easy for customers to earn points without feeling pressured. The platform's integration with Revel POS and its flexibility in setting up rewards, such as white lists and multiple store options, have been well-received. Additionally, the inclusion of SMS campaigns for promotions and customer updates has been a valuable feature for enhancing customer engagement. While some users find the platform to be mostly self-sustaining once set up, others appreciate the insights provided by the dashboard for monitoring adoption and customer history.

### Guest and Customer Experience
Users consistently praise Spendgo for its exceptional guest and customer experience capabilities. The reviews highlight the smooth experience for both guests and employees, emphasizing the achievement of great results. Additionally, the platform's ease of use, analytics based on guest behavior, and integration capabilities are lauded for enhancing the overall guest experience. Spendgo's flexibility in catering to various loyalty situations and its user-facing display to drive guest participation are also noted as strong points by reviewers.

### Customer Support and Service
Customers unanimously praise Spendgo's exceptional customer support and service capabilities. They highlight the team's willingness to go above and beyond, their technical expertise, and their hands-on approach. Users consistently mention the ease of implementation, the availability of strategy guidance, and the seamless transitions facilitated by Spendgo's customer support. The positive sentiment towards Spendgo's customer support and service is a recurring theme among reviewers, showcasing the company's commitment to providing top-notch assistance to its clients.

### Vendor and Partner Relationships
Users consistently highlight Spendgo's exceptional ability to foster strong relationships with a diverse range of vendors and partners. The feedback underscores Spendgo's proactive approach in collaborating with various vendors to ensure smooth integration and optimal performance across different platforms. Customers appreciate the hands-on support and strategic guidance provided by Spendgo, emphasizing the company's commitment to serving as a true partner rather than just a vendor. The positive experiences shared by users reflect Spendgo's dedication to cultivating robust and mutually beneficial relationships with its network of vendors and partners.

### Retail and Store Management
Users appreciate Spendgo's flexibility in adapting to various loyalty situations within retail and store management. The intuitive admin dashboard and in-store ease of use have been highlighted as key strengths by reviewers. Additionally, the API capabilities and great support provided contribute to a positive overall experience with Spendgo's retail and store management functionalities.

Spendgo has become the go-to solution for businesses in need of a comprehensive and seamless guest loyalty experience. With its integration capabilities and support for diverse multi-brand portfolios, Spendgo addresses the business problem of managing loyalty programs across physical locations and ecommerce platforms. Users have praised Spendgo's expertise in the hospitality industry, as it enables them to deliver exceptional customer experiences across various touchpoints. 

One of the key challenges faced by industries with high repeat customer rates is the implementation of effective loyalty programs. Spendgo has proven to be effective in fulfilling this need, offering customizable software that is both user-friendly and capable of driving sales and visits to all locations. The exceptional communication and support provided by the Spendgo team during implementation has been highly appreciated by customers. With top-notch technical expertise and a willingness to go above and beyond for their clients, Spendgo's staff ensures smooth integration and training processes. Additionally, users value Spendgo's marketing dashboard, which allows for easy messaging to VIP customers and drives them back for special offers. Overall, users highly recommend Spendgo for its effectiveness in loyalty programs and its ability to contribute to business growth.

1. Limited reporting features for franchisees: Some users have mentioned that Spendgo's reporting features are not available for franchisees, limiting their visibility into customer loyalty. 

2. Difficulty in integrating with third-party apps: Several reviewers have found it challenging to integrate their own app with Spendgo and expressed a desire for Spendgo to have an online ordering app native to their platform.

3. Lack of visibility into the impact on customer loyalty: A common concern raised by users is the lack of visibility into whether Spendgo is effectively driving customer loyalty, indicating a potential gap in reporting capabilities.

Excellent Support and Integration: Users have appreciated the support provided by Spendgo in integrating their diverse portfolio of businesses with various POS, e-commerce, online ordering, and pay-at-the-table solutions. Some reviewers found that Spendgo's creative solutions and enhancements were particularly helpful when facing compatibility issues with other vendors.

Easy-to-Use Loyalty Program: The ease with which customers can earn points without feeling pressured has been a highlight for users. Capturing customer information at the POS is simple and non-intrusive, providing a seamless experience for guests and employees alike. This user-friendly approach has garnered positive feedback from multiple reviewers.

Comprehensive Dashboard and Insights: Reviewers have praised the comprehensive dashboard offered by Spendgo. It provides valuable insights into adoption rates, customer history, and other key metrics. While the software is mostly set and forget, it allows for easy onboarding and integration with the POS system. Several users have highlighted this feature as a major advantage of using Spendgo.

Spendgo is a cloud-based loyalty marketing platform suitable for businesses of all sizes, from small bike shops to large chains with over 1000 stores. The software offers an extensive range of features that automates and manages campaigns for brands, enabling them to connect point-of-sale and e-commerce platforms with third-party solutions. Spendgo provides valuable sales and marketing insights empowering the user to engage effectively with their customers by reaching them in-store, online, or via mobile.

With Spendgo's Single Sign-On feature, users can create a universal login across all platforms while seamlessly migrating and managing customer data. Personalized programs can be designed using features such as points banking, visits tracking, pay with points among others. To create omnichannel experiences a rich-media in-store customer-facing tablet fully branded content activated.

Spendgo also enables you to access valuable customer insights helping prioritize campaigns based on the data gathered. Custom-branded loyalty websites can be enabled preserving the look-and-feel of the brand making it easier for the brand to resonate more organically among its customers creating fruitful long-term relationships between both parties.

Spendgo in San Francisco allows users to launch marketing and loyalty programs that customers can use anyway they want. Connect with them at every visit whether its in-store, online, or in a mobile app. Spendgo integrates with third-party point of sale (PoS) systems and ecommerce platforms, via its API.

Oracle CX Marketing (formerly Oracle Marketing Cloud) is a solution designed to enable marketers to plan and execute automated marketing campaigns via email, display search, video advertising, and mobile while delivering a personalized customer experience for their prospects.

Oracle Marketing

Free

Premium

Yotpo

Spendgo

Customer Loyalty Program Software helps companies manage complex incentive programs in real time. They typically provide a way of identifying loyal customers, understanding their behaviors, and then rewarding them to return to your store or online location.

Customer Loyalty Program

AngelHack Global Demo Day 2014: Spendgo

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Customer Loyalty Program Software

Spendgo

Overview

What is Spendgo?