Name: Spike Living
Author: Spike Global

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Functional Testing

Kubernetes Monitoring

Development

Business Intelligence (BI)

Collaboration

Enterprise Content Management

Integrated Workplace Management (IWMS)

PDF Editors

Privacy Policy Generators

Enterprise

Accounting

Accounts Payable

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Stock Option Plan Administration

Talent Intelligence

Talent Management

Vendor Management Systems (VMS)

Workforce Analytics

Workforce Management

Human Resources

3D Printing

Cloud Storage

Complex Event Processing

Composable Infrastructure

Data Collaboration

Deception Technology

Fraud Detection

Integration Platform as a Service (iPaaS)

Internet Performance Monitoring

LAN Switches

Network Performance Monitoring

Remote Desktop

Robotic Process Automation (RPA)

SaaS Backup

Service Desk Outsourcing

Software Asset Management

Storage Management

Telecom Expense Management (TEM)

User Virtualization

Vector Databases

Web Scraping

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Digital Content Creation

Email Deliverability

Email Marketing

Employee Advocacy

Headless CMS

Marketing Automation

Referral Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Government Contracting

Social Commerce

Sales

Secure Access Service Edge (SASE)

Security

Awards Management

Card Management

Dealer Management

Healthcare Learning Management

Investment Portfolio Management

Medical Scheduling

Retail Analytics

Text Analysis

Vertical-Specific

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Spike Living is a resident engagement portal offered by Spike Solutions, designed to build and manage thriving communities. This customizable residential app aims to enhance resident engagement, retention, and efficiency by providing a platform for connections, news and events updates, and access to local attractions and services. According to the vendor, Spike Living caters to a wide range of professions and industries including property management, real estate, community management, facility management, and multi-family housing. It is positioned as a solution suitable for businesses of various sizes seeking to create vibrant and connected living environments.

## Key Features

**Social Clubs & Forums**: According to the vendor, residents can connect with like-minded individuals in their building who share similar interests. They can also organize their own events to foster a sense of community.

**Resident Events**: Spike Living allows residents to organize and promote both virtual and offline events. It enables tracking RSVPs and sending alert reminders to residents, aiming to ensure maximum participation.

**Delivery Notifications**: According to the vendor, residents receive real-time alerts when their parcels arrive, aiming to eliminate the need for constant calls to the concierge and provide a seamless delivery experience.

**Document Management**: Residents can easily access and view important documents such as welcome packs, apartment and appliance manuals, instruction videos, and safety procedures. Push notifications are sent when a document requires signing or approving, as claimed by the vendor.

**Defects & Maintenance Logging**: The vendor states that residents can log and track defects and maintenance issues, aiming to ensure a quick and effective response from the property management team.

**Digital Amenity Booking**: According to the vendor, residents can conveniently browse and book amenities through the app, accessing useful information such as opening times and costs.

**Visitor Management**: Residents can authorize guests and contractors, notifying the front-of-house staff, as claimed by the vendor. They also receive app notifications when their guests arrive, aiming to enhance security and convenience.

**In-App Service Booking**: Spike Living offers on-demand service booking for various services like cleaning, laundry, and dog walking, aiming to make residents' lives easier and more convenient, according to the vendor.

**Travel Information**: According to the vendor, Spike Living provides residents with the latest public transport alerts and status updates, aiming to ensure they stay informed and can plan their journeys accordingly.

**Surveys**: The vendor claims that the platform allows proactive engagement by understanding residents' needs and behavior through surveys. This feedback can help property management teams take necessary actions and improve resident satisfaction.

Higher Logic Vanilla is a customizable and themable forum software. It can be used for support communities, Q&A Communities and more. There are numerous integrations, including SSO, and connectors to popular software such as Mailchimp, WordPress, Zendesk and Salesforce.

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Centercode Connect is a hosted software platform that provides all of the tools needed to run a beta program: recruiting, NDA management, product distribution, surveys, bug reports, forums, reporting, and more.

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Online community platforms are enterprise platforms designed to foster collaboration between employees and with customers. Typical functionality includes social networking, blogs, wikis, discussion boards, polls, ratings and reviews, support, private messaging, etc. Community platforms differ from social networks in that they are usually  much more specific, i.e. users of a specific product.

Community

Spike Global

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Spike Living

Overview

What is Spike Living?