TrustRadius Insights
Users of Story have found the software to be a user-friendly platform that allows for efficient distribution of client content articles …
Starting at $0.01 per month
View PricingOverview
Recent Reviews
Leaving a review helps other professionals like you evaluate Clinical Trial Management Systems
Be the first one in your network to review Story, and make your voice heard!
Get StartedPricing
Basic
$0.01
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Story?
Story Features
- Supported: Campaign Management
- Supported: Content Management
- Supported: Multi-Channel Campaigns
- Supported: Reporting & Statistics
- Supported: Reporting/Analytics
- Supported: Patient Education
Story Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Story have found the software to be a user-friendly platform that allows for efficient distribution of client content articles across multiple platforms. This feature has been instrumental in generating travel inspiration through campaigns. Additionally, users appreciate the ability to easily access and analyze performance data, which helps in refining and improving their overall work culture and technology being used. The support team at Story has also been responsive and helpful in addressing questions and concerns, ensuring a smooth user experience.
Another key use case of Story is its native advertising capabilities. Users have found it to be a great platform for native advertising, allowing them to create brand awareness through targeted campaigns. While the native distribution may result in impressions reaching an unqualified audience, users have found ways to ensure qualified impressions by measuring clicks. However, users do desire more helpful functionalities from Story such as accurate data across demographics and geography, as well as additional features beyond the current limited offerings.
Overall, users have had positive experiences with Story, appreciating its user-friendly interface, efficient content distribution, and helpful support team. While there have been some instances of negative experiences reported, such as sudden withdrawal of proposals without explanation or unprofessional behavior, the account managers and customer service at Story have become more reliable and trustworthy over time. Users look forward to testing the software again in the future with hopes of improved features and functionalities.
Effective Campaign Management: Many users have found Story to be an effective tool for managing and promoting content across multiple channels in one campaign. This has helped them reach a wider audience and achieve their marketing objectives.
Responsive Customer Support: Several reviewers have praised the customer support provided by Story's CSR team, mentioning that they were always friendly and helpful. The responsive nature of the customer support team has made it easier for users to get their questions answered and receive assistance when needed.
Intuitive User Interface: Users appreciate the user-friendly interface of Story, which is easy to navigate and visually pleasing. The intuitive layout allows users to access features seamlessly, resulting in smoother workflows and more efficient task completion.
Clunky and Inefficient: Several users have expressed frustration with the software's clunky and inefficient performance. They have found it to be in need of fine tuning, making it difficult to navigate and use effectively.
Lack of Expertise from Campaign Team: Some users have mentioned that they expected more input and expertise from the team running their campaign. They felt that the level of support provided by the team was not up to their expectations.
Confusing Scoring System: The scoring system provided by the software has left some users confused. They have struggled to understand how the scoring works and how it relates to their campaigns, which has hindered their ability to effectively plan and measure success.