Swan Retail System

The Swan Retail System is a comprehensive retail solution designed to streamline and automate various aspects of retail operations. According to the vendor, it encompasses customer ordering, stock management, and an accounting system, making it suitable for retailers of all sizes. The Swan Retail System is used by professionals and industries such as furniture retailers, garden centre retailers, department store retailers, fashion retailers, specialty retailers, pet retailers, equestrian retailers, and outdoor retailers.

Key Features

Furniture Retail System: The Swan Retail System is designed to cater specifically to the needs of furniture retailers. According to the vendor, it handles both big and small ticket items and manages customers, orders, stock, and after-sales in one integrated solution.

EPOS: The Swan Retail System offers an Electronic Point of Sale (EPOS) system that the vendor claims is fast, powerful, and fully-integrated. It is said to ensure efficient transaction processing, provide a customizable user interface and receipts, and offer detailed reporting and analytics.

Supply Chain & Logistics: According to the vendor, the Swan Retail System provides full cycle supply chain management capabilities, covering everything from purchasing to customer delivery. It includes features for supplier management, warehousing, and containerization to ensure efficient stock management.

CRM Customer Marketing: The Swan Retail System enables customer marketing through SMS, email, and letters, as claimed by the vendor. It supports loyalty systems with targeted promotions and provides flexible selection criteria and tags for personalized marketing campaigns.

Integrated eCommerce: According to the vendor, the Swan Retail System seamlessly integrates online and in-store retail, specializing in platforms like WooCommerce and Shopify. It offers a single point of administration for managing online and in-store sales.

Customer Special Ordering: The Swan Retail System supports the ordering of bespoke big ticket items with multiple options, according to the vendor. It allows for options within options, enabling the customization of products. The system also facilitates back to back ordering and backorder processing.

Merchandising: The Swan Retail System provides full stock control and management capabilities, as claimed by the vendor. It offers flexible facilities for bulk product creation and maintenance, accurate margin control and reporting, and detailed product costs and pricing management.

Financial Analysis: According to the vendor, the Swan Retail System provides accurate financial information for budget management. It records all transactions and offers budget analysis, allowing retailers to track income and expenditure for better financial control.

Human Resources: The Swan Retail System includes integrated HR functions, according to the vendor. It facilitates employee management, including work schedules, reviews, and attendance records. The system stores contact information and disciplinary summaries, streamlining HR operations.

Reporting and Analytics: According to the vendor, the Swan Retail System offers centralized data storage for consistent reporting across the business. It provides customizable reports for sales, stock, and performance analysis, ensuring real-time information for better decision-making.