Retail Management Systems

Retail Management Systems Overview

What are retail management systems?

Retail Management Systems provides end-to-end automation and process management for retailers. Some vendors offer highly vertically specific feature sets (e.g. furniture), while other retail system vendors provide tools to support omnichannel retail sales and marketing of a more general nature.

In supporting retailers with physical store locations, many retail system vendors provide hybrid offerings of hardware and software. These may combine both cloud point-of-sale (PoS) along with a cash register, kiosk, or in-store PoS that integrates with the inventory controls contained within the same system. Alternately, other retail management vendors do not provide hardware but focus on automating backend systems (e.g. inventory, warehouse, and ordering) and integrate with a multitude of PoS systems offered by partners.

Some retail software vendors provide special feature sets for retailers who wish to manage their marketing under the same platform. These retailers provide a CRM with marketing automation and retail marketing (e.g. loyalty programs) to make their retail management more appealing vis-a-vis other vendors. Additionally, some RMS vendors offer advanced financial and inventory management and controls for retailers who coordinate activities across multiple retail sites.

Retail Management Software Features & Capabilities

Retail management systems (RMS) provide subsections or in some cases all of the following features:

  • Cloud Point-of-Sale (PoS)

  • In-store Point-of-Sale (kiosk, cash register, etc.)

  • Mobile PoS (software and/or tablet)

  • eCommerce website

  • CRM, integrates with PoS for customer tracking, remarketing

  • Inventory management (product bundling, size & color, offer management, etc)

  • Rental management (e.g. reservation setting, inventory updating on check-out & return, etc.)

  • Multichannel order management (e.g. ecommerce & in-store)

  • Sales order workflow, purchase order management (e.g. self-checkout)

  • Fulfillment and warehouse management system (e.g. barcode, shelving, restocking)

  • Integration or provided shipping management

  • Accounting & financial management

Pricing Information

Retail Management Systems (RMS) vary as widely in price as retailers do in size. An offering may be modular, containing components needed, and it may be structured around the kind of retailer it is meant to serve. Also, many RMS vendors provide software that includes extended financial and supply chain modules to support multi-site vendors.

RMS can be deployed either through cloud or on-premise solutions, and often include hardware generally available via perpetual licensing. For smaller retailers or SMBs desiring a simple solution, some RMS or retail PoS vendors offered straightforward preconfigured subscriptions, with integrations with similar vendors to provide end-to-end automation.

Retail Management Products

(1-25 of 51) Sorted by Most Reviews

131 ratings
151 reviews
Brightpearl’s retail operations platform is designed to reliably handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights and is aut…
Epicor Retail Solutions
5 ratings
8 reviews
The Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.
3 ratings
3 reviews
STORIS POS is a point-of-sale software solution with features such as furniture POS software and cloud-based ERP solutions.
2 ratings
2 reviews
MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.
Netsuite SuiteSuccess
7 ratings
2 reviews
NetSuite boasts a deep understanding of retail businesses and the many challenges they face. Leveraging this experience, NetSuite has developed SuiteSuccess, a new methodology focusing on four key areas including BI, continuous customer engagement lifecycle, retail best practice, and phased implemen…
Retail Pro
3 ratings
2 reviews
Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.
0 ratings
2 reviews
CommerceHub is an omnichannel retail platform for suppliers, manufacturers, and retailers. It has three pieces: ProductStream, DemandStream, and OrderStream. ProductStream connects retailers with suppliers and product data, allowing users to manage their online product catalog. DemandStream connects…
0 ratings
1 review
RETAILvantage is a retail management system developed by PROFITsystems, the company acquired by Accellos in 2013 and in turn acquired by HighJump after the mid-2014 merger of Accellos and HighJump software.
0 ratings
1 review
Vancouver-based IQmetrix offers the RQ retail management system (RMS), supporting specialty retailers with point-of-sale (PoS), inventory management, CRM, and other features.
Microsoft Dynamics RMS (Discontinued)
3 ratings
1 review
Microsoft Dynamics RMS was a retail point of sale and RMS. Support for the product ended in 2016.
Rain Retail Software
0 ratings
1 review
Rain Retail, headquartered in Springville, offers their omnichannel retail management and Point of Sale software that allows you to track rentals, manage inventory, use text message marketing, and use social media to market your business.
1 rating
1 review
ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.
NCR Counterpoint
4 ratings
1 review
NCR CounterPoint is a retail management solution, from NCR Corporation. The software features point of sale, an inventory management system, customer management, and reporting and analytics.
Square for Retail
5 ratings
1 review
Square for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.
3 ratings
1 review
Vend is a cloud-based point-of-sale and retail management platform. The vendor says it’s used by retailers of all types and sizes to create the ultimate customer experience and manage sales, inventory, customers and more. Vend also works offline and it automatically resyncs the user’s sales once th…
LS Nav
2 ratings
1 review
LS Nav is an end-to-end Point of Sale and ERP system that aims to give retailers full control and visibility over their business processes. LS Nav covers retail operations from accounting, reporting and merchandising to store activities and POS terminals, all from one seamlessly integrated retail so…
Connected Business
Connected Business is an omni-channel retail management platform available as either cloud or on-premise deployment.
Openbravo Commerce Cloud
Openbravo Commerce Cloud is a retail management suite, supporting merchandise omnichannel commerce, and also offers web and mobile point of sale with transactional support from any terminal and to provide an enjoyable shopping experience in your physical stores.
Primaseller is a software product company that enables multi-channel commerce for a retailer. According to the vendor:Primaseller’s POS software lets you manage stock at your brick and mortar stores with great ease. You can access and track the inventory across all your multiple stores from a single…
RICS Software
RICS Software in Indianapolis offers their eponymous retail management system.
Manhattan Active Store
For omni-channel retailers Manhattan Associates offers Manhattan Active Store, a retail management solution including PoS, order management and store fulfillment. Manhattan Active Store is part of the larger Manhattan Active Omni solution for larger retailers.
LivePOS is a real time retail management solution tailored for small and mid-tier retailers who wish to grow their business.
Cegid Retail (Yourcegid)
Cegid's omnichannel retail solution is designed to address the needs of retailers, particularly fashion, and brands operating single or multiple store formats including own stores, franchises, concessions, boutiques, department stores, superstores, travel retail and across multiple sectors of activi…
ECRS Software Corporation offers the CATAPULT Retail POS system, supplying intelligent mobile or self-checkout POS with inventory management and resupply, back office management, loyalty and marketing, as well as sales and business analytics.
Manhattan Active Omni
Manhattan Associates' Active Omni product suite supplies larger retailers with needed inventory management infrastructure, including Enterprise & Distribution Order Management, or just the Manhattan Orders platform (for customer orders & fulfillment, warehousing, transportation and managing the dist…