Retail Management Systems
Brightpearl’s retail operations platform is designed to handle peak trading, integrates with the full retail tech ecosystem, and is omni-channel native. Additionally, the vendor says their solution is the system of record for key trading data, provides real-time trading insights…
The Epicor Eagle N Series is Epicor's present comprehensive retail software system built around features such as multichannel sales, a point-of-sale system, and inventory and merchandising management.
Square for Retail bundles payment process and point of sale (PoS), as well as vendor and inventory management features, for small retailers. A free trial is available.
STORIS POS is a point-of-sale software solution with features such as furniture POS software and cloud-based ERP solutions.
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.…
NCR CounterPoint is a retail management solution, from NCR Corporation. The software features point of sale, an inventory management system, customer management, and reporting and analytics.
CommerceHub is an omnichannel retail platform for suppliers, manufacturers, and retailers. It has three pieces: ProductStream, DemandStream, and OrderStream. ProductStream connects retailers with suppliers and product data, allowing users to manage their online product catalog.…
Retail Pro is a retail management offering from Retail Pro International headquartered in Folsom, California.
Vend is a cloud-based point-of-sale and retail management platform. The vendor says it’s used by retailers of all types and sizes to create the ultimate customer experience and manage sales, inventory, customers and more. Vend also works offline and it automatically resyncs the…
RETAILvantage is a retail management system developed by PROFITsystems, the company acquired by Accellos in 2013 and in turn acquired by HighJump after the mid-2014 merger of Accellos and HighJump software.
Vancouver-based IQmetrix offers their retail management system (RMS), supporting the telecom industry with point-of-sale (PoS), inventory management, CRM, and other features.
Rain Retail, headquartered in Springville, offers their omnichannel retail management and Point of Sale software that allows you to track rentals, manage inventory, use text message marketing, and use social media to market your business.
Microsoft Dynamics RMS was a retail point of sale and RMS. Support for the product ended in 2016.
LS Central is an end-to-end Point of Sale and ERP system that aims to give retailers full control and visibility over their business processes. LS Central covers retail operations from accounting, reporting and merchandising to store activities and POS terminals, all from one seamlessly…
Celerant Technology in New York offers Stratus Retail, a multi-channel retail POS with integrated ecommerce, inventory management and controls, warehouse, purchasing, and receiving, and other features meant to complete a comprehensive retail management solution.
Aptos Singular Commerce provides a cloud-based retail management solution encompassing CRM with customer analytics and segmentation for marketing, as well as Aptos Digital Commerce to provide customer engagement support in online or connected spaces (e.g. websites, Facebook, mobile…
Evosus Software, in Vancouver, offers Evosus Enterprise a comprehensive retail management solution emphasizing the needs of pool, hearth, and home products businesses.
Maplewave in Nova Scotia offers their retail management system, featuring POS, inventory controls, and other features. Maplewave specializes in supporting telco businesses.
Austrian software company NTS Retail offers their retail management solution to telecoms, with multi-channel order and fulfillment management, customer engagement, and other business support functions.
ACCEO Solutions headquartered in Montreal offers the Retail-1 retail management solution, featuring retail POS, omnichannel management, and total retail store management functionality for Canadian retailers.
Diebold Nixdorf now offers Vynamic Admin from the Vynamic Retail Software Suite, a retail management solution supporting multi-site retailers wih marketing coordination and strategy, organization mapping, endpoint (e.g. POS) management, integration with ERP, and other features supporting…
The ShopperTrak Analytics Suite is a retail analytics solution from Johnson Controls' company Tyco Retail Solutions.
Aspire Systems headquartered in Chennai offers PRIOS, a "phygital" retail analytics that uses mobile marketing and intelligence to provide a connected, smart retailing experience for customers.
What are retail management systems?
Retail Management Systems provides end-to-end automation and process management for retailers. Some vendors offer highly vertically specific feature sets (e.g. furniture), while other retail system vendors provide tools to support omnichannel retail sales and marketing of a more general nature.
In supporting retailers with physical store locations, many retail system vendors provide hybrid offerings of hardware and software. These may combine both cloud point-of-sale (PoS) along with a cash register, kiosk, or in-store PoS that integrates with the inventory controls contained within the same system. Alternately, other retail management vendors do not provide hardware but focus on automating backend systems (e.g. inventory, warehouse, and ordering) and integrate with a multitude of PoS systems offered by partners.
Some retail software vendors provide special feature sets for retailers who wish to manage their marketing under the same platform. These retailers provide a CRM with marketing automation and retail marketing (e.g. loyalty programs) to make their retail management more appealing vis-a-vis other vendors. Additionally, some RMS vendors offer advanced financial and inventory management and controls for retailers who coordinate activities across multiple retail sites.
Retail Management Software Features & Capabilities
Retail management systems (RMS) provide subsections or in some cases all of the following features:
Cloud Point-of-Sale (PoS)
In-store Point-of-Sale (kiosk, cash register, etc.)
Mobile PoS (software and/or tablet)
CRM, integrates with PoS for customer tracking, remarketing
Inventory management (product bundling, size & color, offer management, etc)
Rental management (e.g. reservation setting, inventory updating on check-out & return, etc.)
Multichannel order management (e.g. ecommerce & in-store)
Sales order workflow, purchase order management (e.g. self-checkout)
Fulfillment and warehouse management system (e.g. barcode, shelving, restocking)
Integration or provided shipping management
Accounting & financial management
Retail Management Systems (RMS) vary as widely in price as retailers do in size. An offering may be modular, containing components needed, and it may be structured around the kind of retailer it is meant to serve. Also, many RMS vendors provide software that includes extended financial and supply chain modules to support multi-site vendors.
RMS can be deployed either through cloud or on-premise solutions, and often include hardware generally available via perpetual licensing. For smaller retailers or SMBs desiring a simple solution, some RMS or retail PoS vendors offered straightforward preconfigured subscriptions, with integrations with similar vendors to provide end-to-end automation.