TaskMaster Pro

TaskMaster Pro is an IDD practice management platform designed to enhance care delivery and outcomes in the Intellectual and Developmental Disabilities (IDD) community. This software solution caters to a wide range of company sizes, including small to large IDD service providers, government agencies, and managed care organizations (MCOs). It is utilized by various professionals and industries, such as IDD service providers, government agencies, managed care organizations (MCOs), caregivers, direct support professionals (DSPs), as well as healthcare and human services providers.

Key Features

Intelligent Care Scheduling: According to the vendor, TaskMaster Pro optimizes processes and integrates data across the system, enabling caregivers to ensure accurate service delivery and documentation. It also incorporates telehealth capabilities and provides real-time data at the point of service.

Integrated Processes for Staff: The vendor claims that this feature offers predefined workflows with auto-filled data, providing a real-time view of a client's issues. It aims to simplify administrative work for Direct Service Providers (DSPs) and facilitate collaborative incident management data for person-centered care. On-demand training for person-centered care is also available.

Incident Management: TaskMaster Pro provides a real-time incident management toolset for seamless incident documentation, according to the vendor. It assimilates information to gain insights into client triggers and behaviors, with the goal of reducing incidents and acute-care events through person-centered care. It also aims to facilitate efficient knowledge transfer to all stakeholders.

In-Line Training: The vendor claims that this feature offers a virtual on-demand training system for consultants, managers, and clinical staff. It ensures consistency and efficiency in training delivery, while also enhancing staff knowledge and skills. The vendor suggests that it can improve stability and satisfaction in the DSP workforce.

Logs Management & Authorized Payment: TaskMaster Pro aims to accurately record and track activities for reimbursement and payment purposes. The vendor states that it scrubs logs to ensure accurate and timely submissions, triggers alerts for undelivered or inaccurately documented services to prevent delayed payment, and aims to ensure proper logs management and authorized payment processes.

Rapid, Assisted Compliance Documentation: According to the vendor, TaskMaster Pro provides user-friendly compliance documentation tools, assisting users in meeting compliance requirements and standards. It aims to reduce administrative burden and increase efficiency, ensuring accurate and timely compliance documentation.

Closed-Loop Staff Training for IDD Providers: TaskMaster Pro offers IDD-specific training coursework in various areas, covering topics such as abuse, neglect, mental health, and medication training. The vendor claims to provide a training system that is efficient and easy to use, with the goal of improving training quality and consistency for IDD providers.