What is TeamSupport?
TeamSupport is customer service and support help desk software that is cloud-based. It is built for B2B companies, especially those in the technology and software industry where support requests are typically more complicated and longer, more detailed solutions are required. The vendor says that their collaborative platform allows team members to work together to solve customer issues faster and more efficiently. The solution includes a customer and contacts database and native integrations with developer and CRM tools.
The vendor also says the solution can be implemented within two weeks. A 14 day free trial is available.Categories & Use Cases
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Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Mobile Web |
| Supported Countries | United States, Canada, UK, Australia, Scandinavia, Europe |
| Supported Languages | English |
FAQs
What is TeamSupport?
TeamSupport is customer support software built for B2B software and technology companies. The solution offers ticket management, a customer and contact database, reporting and analytics, multi-channel support, built-in collaboration tools, and many native integrations.
How much does TeamSupport cost?
TeamSupport starts at $45.
What are TeamSupport's top competitors?
Zendesk Suite, Freshdesk, and Desk.com (discontinued) are common alternatives for TeamSupport.
What is TeamSupport's best feature?
Reviewers rate Subscription-based notifications, Customer portal, and Help Desk CRM integration highest, with a score of 10.
Who uses TeamSupport?
The most common users of TeamSupport are from B2C.