TrustRadius: an HG Insights company
TeamSupport Logo

TeamSupport Pricing

Rating: 8.5 out of 10
Score
8.5 out of 10

TeamSupport Pricing Plan Options

TeamSupport has 3 pricing plans(s), starting at $45 and ranges from $45 to $85. Available deployment types include saas. Review pricing options and learn more about the product to determine which plan is right for you. A free trial is available for TeamSupport.

Plans

Scale

85
per month / per month / per user
Cloud

Professional

65
per month / per month / per user
Cloud

Starter

45
per month / per month / per user
Cloud

Additional Pricing Information

Pricing is based on annual billing

For the latest information on pricing, visit the TeamSupport official pricing page

Alternatives for TeamSupport

Comparing pricing options side-by-side gives you clearer context on total cost so you can confidently choose the product that best fits your needs and budget. Compare TeamSupport pricing to the most common alternatives, backed by TrustRadius buyer data.

Help Scout logo

Help Scout

Rating: 9.1 out of 10

Paid plans starting at: $30

Free version available

Freshdesk logo

Freshdesk

Rating: 8.5 out of 10

Paid plans starting at: $18

Free version available

Support Options for TeamSupport

Support options are essential to consider when selecting a product because they directly affect issue resolution, team adoption, time-to-value, and lower downtime. Learn more about the support options that TeamSupport offers for its pricing tiers below.

FeatureFreePaid
PhoneAvailableAvailable
Live ChatAvailableAvailable
EmailAvailableAvailable
Forum/CommunityAvailableAvailable
FAQ/KnowledgebaseAvailableAvailable
Social MediaAvailableAvailable
Video Tutorials / WebinarAvailableAvailable
facebookAvailableAvailable

What customers say about TeamSupport pricing

Real feedback from verified users about TeamSupport's pricing and value

Rating: 10 out of 10

The only real drawback is the price per user model can get expensive. … TeamSupport is not simple in that it is without features like osTicket, but it is not so complex as to overwhelm users like Salesforce.com.

Teamsupport is expensive in comparison to some...

View full review
Rating: 9 out of 10

Prior to using TeamSupport I had the idea that an ITSM tool is a synonym of expensive, but in this case I had the great surprise that we have an effective and customizable tool for an excellent cost;...

View full review
Rating: 10 out of 10

By creating more efficient support methods we are able to handle more support requests faster The overall organization and process has given us a huge ROI by cutting per ticket support cost. … From a cost perspective we were able to get our per ticket support cost down where we were not able to before.

View full review
Rating: 10 out of 10

It might be a little overkill for small companies due to the cost but well worth it for anybody if that's not a factor.

View full review
Rating: 8 out of 10

Of course price also played a part as we wanted the best and most efficient tool for the price.

View full review
Rating: 9 out of 10

The cost of this solution is very affordable when comparing to other offerings in this type of software Our customers enjoy a better experience when communicating back and forth with our group. … TeamSupport made this easy with their free trial of a fully functional system.

View full review
Rating: 8 out of 10

Less customizability, but much less expensive to implement.

View full review
Rating: 7 out of 10

We initially were looking at Zendesk and even went as far to purchase one license.

View full review
Rating: 9 out of 10

Also value for money with TeamSupport was the best of those trialled.

View full review