TeamWox

TeamWox is an enterprise management system designed to streamline operations and enhance productivity for small to medium-sized businesses. According to the vendor, it combines CRM, groupware, and collaboration tools to consolidate corporate information in one place, allowing quick access to working data from anywhere in the world. TeamWox caters to a wide range of professions and industries, including sales teams, human resource departments, customer support teams, financial departments, project management teams, and IT departments.

Key Features

Task Management: According to the vendor, TeamWox allows users to create, assign, and track tasks within the system. Users can hold discussions and share files within tasks. The vendor also claims that TeamWox offers an automated reporting system to evaluate employee productivity.

Documents Management: The vendor states that TeamWox enables users to store and manage documents electronically. It also offers support for versioning and signing of documents. Users can assign documents to clients or contacts for easy organization.

Human Resource Management: According to the vendor, TeamWox allows users to store employee data, including personal and contact information. It offers features to track employee performance and payroll. The vendor claims that TeamWox reflects company structure and detects function duplication for efficient HR management.

CRM (Customer Relationship Management): The vendor states that TeamWox provides a platform to store contact information and maintain a history of client relationships. It consolidates customer information in a single database for easy access. TeamWox also offers features to track customer interactions and generate reports for effective customer management.

IP PBX Phone System: According to the vendor, TeamWox allows users to create a custom CRM-based PBX to streamline communication. Users can make internal calls via IP protocol for cost-effective communication. TeamWox also offers the ability to bind VoIP telephony providers for external calls to ensure seamless connectivity.

Business Analytics & Accounting: The vendor claims that TeamWox enables users to generate automated reports on corporate processes and financial flows for in-depth analysis. It offers features to interact with bank accounts and payment systems for streamlined financial management. TeamWox also allows users to track customer payments and debts to maintain financial stability.

Customer Support (Service Desk): According to the vendor, TeamWox provides support for clients through a website-based service desk for efficient issue resolution. Users can assign requests to responsible team members for prompt action. TeamWox also offers integration with the website for seamless customer communication.

Email Client: The vendor states that TeamWox allows users to create multiple email accounts and manage emails from different addresses within the system. Users can assign emails as tasks or send documents from CRM modules for enhanced productivity. TeamWox also automatically assigns email correspondence to client profiles for easy reference.

Corporate Search Tools: According to the vendor, TeamWox offers a powerful search engine to quickly retrieve documents, emails, tasks, and discussions. It provides morphological search for variations of search queries. TeamWox also offers extended search with time limits, author, and assigned employee filters for precise results.

Corporate Social Tools: The vendor claims that TeamWox provides a board to deliver news and company policies for effective communication. Users can initiate discussions and problem-solving in separate sections for collaborative decision-making. TeamWox also offers a built-in chat for internal communication and message history for seamless collaboration.