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Users of Telenotes appreciate the convenience and flexibility it offers for tracking their daily activities and scheduling events on their …
Overview
What is Telenotes?
Telenotes (now Voze Legacy) is a sales productivity tool designed to assist field sales representatives in enhancing their efficiency and effectiveness. This mobile solution is suitable for companies of various sizes, ranging from small businesses to large enterprises. According to the vendor, Telenotes...
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Product Details
- About
- Tech Details
What is Telenotes?
Telenotes (now Voze Legacy) is a sales productivity tool designed to assist field sales representatives in enhancing their efficiency and effectiveness. This mobile solution is suitable for companies of various sizes, ranging from small businesses to large enterprises. According to the vendor, Telenotes (Voze Legacy) is tailored to meet the specific needs of field sales representatives and can be utilized across multiple industries, including but not limited to retail, manufacturing, technology, healthcare, and financial services.
Key Features
Quick voice-to-text notes: According to the vendor, Telenotes (Voze Legacy) allows field sales representatives to efficiently capture notes by converting voice input into text. This feature eliminates the need for manual typing, potentially saving time and effort.
Scan cards & notes: The vendor claims that Telenotes (Voze Legacy) enables sales reps to easily digitize business cards and handwritten notes using their mobile devices. This feature makes the information searchable and readily accessible.
Daily task reminders: Telenotes (Voze Legacy) provides daily task reminders to help sales reps stay organized and on top of their activities, as per the vendor. This feature aims to prevent important tasks and follow-ups from being overlooked, potentially improving productivity.
Daily activity reports: According to the vendor, Telenotes (Voze Legacy) generates daily activity reports that offer sales managers insights into their team's sales activities. This feature allows managers to track performance, identify trends, and make data-driven decisions.
Easily search notes: Telenotes (Voze Legacy) offers a robust search functionality, as claimed by the vendor, enabling users to quickly find specific notes or information. This feature eliminates the need for manual searching, potentially saving time and improving efficiency.
Seamless team communication: According to the vendor, Telenotes (Voze Legacy) facilitates smooth communication among team members. Sales reps can collaborate, share information, and stay connected with their colleagues, potentially improving teamwork and coordination.
Dedicated, personalized assistance: Telenotes (Voze Legacy) provides dedicated and personalized assistance to its users, according to the vendor. Sales reps can rely on the support team for guidance, troubleshooting, and any assistance they may need, ensuring a smooth user experience.
Responsive customer support: The vendor states that Telenotes (Voze Legacy) offers responsive customer support to address any issues or inquiries that users may have. The support team is readily available to provide timely assistance and resolve concerns.
Telenotes Features
- Supported: Calendar/Reminder System
- Supported: Contact Management
- Supported: Interaction Tracking
- Supported: Mobile Access
- Supported: Task Management
- Supported: Lead Management
- Supported: Document Storage
- Supported: Quotes/Estimates
- Supported: Activity Dashboard
- Supported: Internal Chat Integration
- Supported: Sales Pipeline Management
- Supported: Segmentation
- Supported: Territory Management
- Supported: Workflow Management
- Supported: Contact Database
- Supported: Data Import/Export
- Supported: Prospecting Tools
- Supported: Search/Filter
- Supported: Shared Contacts
- Supported: Lead Capture
- Supported: Lead Distribution
- Supported: Lead Nurturing
- Supported: Pipeline Management
- Supported: Performance Metrics
- Supported: Self Service Portal
- Supported: Reporting/Analytics
- Supported: Third Party Integrations
- Supported: Reporting & Statistics
Telenotes Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of Telenotes appreciate the convenience and flexibility it offers for tracking their daily activities and scheduling events on their phones. By utilizing voice dictation, users can easily input call information and receive real-time follow-up tasks and calendar reminders. This solves the problem of accurately tracking call details and enables users to promptly address customer requests. Compared to other CRMs, Telenotes stands out for its ease of use, saving sales professionals time that would otherwise be spent inputting call notes or trying to remember them. The program's organization features allow users to quickly input customer details, visit nearby clients, and track their activities and follow-ups. Additionally, Telenotes' support team ensures that the app and online portal remain user-friendly, promptly addressing user questions and maintaining the functionality of the software.
Managers find Telenotes invaluable for obtaining meaningful call notes, enabling data analysis and coaching opportunities that were previously lacking. Telenotes successfully addresses the challenge of getting sales representatives to effectively use a CRM by capturing necessary data and aiding in remembering next steps and customer details. The ability to dictate and review sales calls in text format, along with follow-up reminders and account notes, enhances users' reputation and credibility in the sales process. Despite having an outdated design, users remark that it doesn't hinder the software's capabilities, which are more than sufficient for completing tasks efficiently. However, some users mention that resolving non-responsiveness and slowdown issues would greatly enhance workflow efficiency. Overall, Telenotes proves to be a useful tool for sales professionals by providing a convenient way to track activities, manage customer details, and improve overall productivity.
Valuable Customization: Users have found Telenotes to be valuable in customizing lead flow with EDA reports, enabling them to optimize their sales team's performance.
Efficient Organization: Many reviewers appreciate the ease of use and organization that Telenotes provides. It helps users keep track of all their clients and prevents the loss of important contact information or project notes, saving time and ensuring critical details are not forgotten.
Built-in Assistant: Telenotes acts as a built-in administrative assistant for users, tracking their daily activities and scheduling events on their calendar. This feature has been highly appreciated by customers as it streamlines their workflow and ensures they never miss follow-ups or important tasks.
Major Delays and Frequent Program Crashes: Several users have reported experiencing significant delays while using Telenotes, requiring them to exit and re-enter the program multiple times. Additionally, some users have encountered instances where the software stopped responding altogether. These technical issues can disrupt workflow and cause frustration for users.
Slowness with Multiple Users on Wifi: Some users have noticed that Telenotes operates slower when other people in their household are using the same wifi network. This performance decrease is puzzling to these users who do not understand why this issue occurs.
Not Optimized for High Volume Inside Sales: According to some reviewers, Telenotes is not designed to handle high volume inside sales environments efficiently. These users have expressed concerns about the limitations of the software in managing a large number of leads and contacts effectively.