Name: TELUS International QA & Testing Services
Rating: 5 (1 reviews)
Author: TELUS International

Help Desk

Web and Video Conferencing

Customer Support

Performance Testing

Development

Business Intelligence (BI)

Calibration Management

Collaboration

Document Generation

Enterprise Search

Intellectual Property (IP) Management

Enterprise

Accounting

Accounting and Tax Services

CTRM

Cryptocurrency Mining

Financial Risk Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Design

API Management

Cloud Migration

Cloud Storage

Component Content Management

Data Analytics  and BI Services

Data Pipeline

Fraud Detection

Hosted Virtual Desktop

Integration Platform as a Service (iPaaS)

M2M Application Development

Managed Public Cloud Infrastructure

Mobile Data Security

Network Performance Monitoring

Product Implementation Services

Requirements Management

SSL Certificate

Server Virtualization

Static Application Security Testing (SAST)

Virtualization Management

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Call Tracking

Content Management

Digital Experience Platforms (DXP)

Ecommerce Personalization

Email Marketing

Marketing Automation

Online Reputation Management

Referral Marketing

Social Media Advertising

Social Media Management

Social Media Publishing

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Transcription

Professional Services

Customer Relationship Management (CRM)

Intelligent Virtual Assistant

Sales Enablement

Sales

Cloud Access Security Brokers

Secure Service Edge

Security Information and Event Management (SIEM)

Security

Church Management

Intelligent Document Processing

Online Voting

Veterinary

Vertical-Specific

medium

test IO

Testing Services

eSentire headquartered in Ontario offers Managed Detection and Response. Through their service, eSentire proactively hunts threats across a client's network, endpoints, cloud and hybrid environments so users can focus on everything else.

eSentire

Managed Detection and Response (MDR)

Digivante

Likelihood to Recommend

Digivante Limited

51Testing

iXie Gaming

Keywords Studios

Lionbridge Testing Services

Lionbridge

Sonata Encore

Sonata Software

ClicQA

Cloudpipe

Cloudpipe Inc.

TELUS International, formerly Xavient Digital before its 2018 acquisition by TELUS, offers a range of Quality Assurance (QA) & Testing services to optimize the software testing life cycle.

TELUS International QA & Testing Services

Some companies offer testing services, a kind of outsourcing that supplies access to testing communities, for the purpose of gathering information about applications under testing that will become more accurate and useful only with increased sample size. Similar to bug bounty programs, testing services of this kind leverage participating users of a service (their responses or sometimes merely reports of their activity) as part of the beta testing process.

TELUS International (formerly Xavient Digital) designs, builds and delivers digital solutions to enhance the customer experience (CX) for global brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS International

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Adobe Experience Manager

Microsoft 365

I've been contacted directly by TELUS InternationalQA &amp; Testing Services representatives to participate in various testing scenarios. Some of the studies include AI, voice, online mystery shopping, English command speech collection, and video participation. While the email sender looked legitimate, I was still very hesitant to participate in any studies conducted outside of the United States. I'm not saying it's not legitimate, but I'm just cautious and I was also involved in other time-consuming duties (hence, unable to participate in the studies).

Product Usage

Pros and Cons

Contacting potential participants directly.
Clearly listing all instructions of testing.
Leaving contact information in email signature lines.

Things done well

TELUS InternationalQA & Testing Services could do a better job of answering questions.
Provide more assurace that data collection is safe and protected.
Do a better job of not coming across as a scam opportunity.
Provide more assurance that financial information is safe and protected.

Things done poorly

TELUS InternationalQA &amp; Testing Services is suitable for individuals who are not overly concerned about their privacy and have spare time to participate in their various projects.  Whether it's mystery shopping, English command speech collection, social media evaluation, or a related project, there is an opportunity to make extra income if you are selected.    TELUS InternationalQA &amp; Testing Services is not well suited for individuals who are very busy, respect their privacy, and are cautious about engaging in any job outside of the United States (for individuals such as me).

Cloud Testing
Test Data Management
Test Automation
Performance Testing

Most Important Features 3.4.21

I would have liked to have seen more effort put into answering my project-related questions.
Not sure if potential study participants are comfortable disclosing financial information to an international company.
Potential participants may also be reluctant to disclose private information for project purposes.

Return on Investment

From my understanding, TELUS InternationalQA &amp; Testing Services recently acquired Lionbridge testing services.

Alternatives

Other Software Used

TELUS InternationalQA & Testing Services 2022-07-06 11:55:35

TELUS International QA & Testing Services
Formerly Xavient Digital

Overview

What is TELUS International QA & Testing Services?

TELUS InternationalQA & Testing Services - participate at your own risk!

Service Offering Details