Name: TicketManager
Author: TicketManager

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TicketManager is a ticket management platform offered by the vendor TicketManager. According to the vendor, TicketManager aims to help companies effectively manage, allocate, and analyze their tickets and events. It is designed to cater to businesses of various sizes, from small enterprises to large corporations. The platform is said to be used by sales professionals to drive ROI and build client relationships, as well as by marketing professionals to achieve measurable results. Finance and compliance professionals are said to benefit from real-time reports and 100% compliance with ticket management. Ticket administrators can save time and money with TicketManager's user-friendly technology. Additionally, teams and venues can maximize their investment in sports tickets and events with the tools provided by TicketManager.

## Key Features

**Manage Sports Tickets**: According to the vendor, TicketManager offers features that make it easy for companies to manage their sports tickets and events, allowing for efficient allocation and analysis.

**All Access Community**: TicketManager provides an exclusive, closed community called the All Access Community, where companies can share, exchange, buy, or sell tickets from other companies, providing more options and flexibility.

**Sell Unused Tickets**: The vendor states that TicketManager's All Access feature allows companies to sell their unused tickets automatically or on-demand, providing the opportunity to generate revenue or acquire desired events.

**Create Loyalty Programs**: TicketManager enables companies to reward clients, prospects, and employees with live events through customizable loyalty programs, helping to build customer loyalty and stand out in the marketplace.

**Make Events Easy**: According to the vendor, TicketManager simplifies the process of creating client events with features such as customized invitations, event badges, and mobile check-in, enhancing the overall guest experience.

**Reporting**: TicketManager provides detailed reports that track ticket use, reduce waste, and ensure compliance with audit reports. According to the vendor, these reports can help companies prove the business impact and ROI of their events.

**Real Salesforce Integration**: TicketManager seamlessly integrates with Salesforce CRM, allowing users to track invitations and attendance directly within their CRM system, providing enhanced visibility and reporting.

**Event Management**: According to the vendor, TicketManager's event management services streamline the entire process, from invitations and registration to on-site experience and post-event reporting. Credentialing services are also offered to ensure proper access for attendees, media, staff, and volunteers.

**Loyalty Reward Programs**: TicketManager allows companies to launch fully-automated, custom-branded loyalty reward programs using live event rewards, helping to build real loyalty and differentiate in the market.

**Mobile App**: TicketManager offers a mobile app that provides convenient access to tickets, suites, and events on the go. According to the vendor, this app allows for easy check-ins, enhancing the overall event experience.

User-Friendly Interface: Several users have praised TicketManager for its user-friendly interface. They have found the software easy to navigate and the instructions easy to understand. The flow of pages in a logical order and the ability to find events in chronological order has made the site easy to use for many customers.

Efficient Ticket Management: Many reviewers appreciate how TicketManager streamlines the ticket management process. They like that the software sends out emails with confirmations and requests for approval, making it more efficient to manage tickets. Users also value the step-by-step process for inventory, request, approval, shipping, and guest list/check-in provided by the software.

Time-Saving Features: A common sentiment among users is that TicketManager offers several time-saving features. Users have mentioned that they appreciate how certain fields are automatically populated when entering a requester's name or when recipients who had previously received tickets are selected. The ability to easily correct errors and add multiple event dates for the same performer is seen as another time-saving feature by many users.

Lack of Functionality: Some users have expressed dissatisfaction with the software's functionality, stating that it is lacking in certain areas and requiring them to inquire about additional features.

Challenging Mobile App: Several sales reps have found the mobile app challenging to use and have required assistance from customer support to navigate its features effectively.

Difficult Navigation for New Users: New users, particularly those unfamiliar with the software or its terminology, have reported difficulties in navigating and understanding the system. This has led to confusion and a desire for a step-by-step tutorial to aid in the onboarding process.

TicketManager is a reliable software solution that efficiently tracks ticket usage, making it easier for users to allocate and monitor tickets for dealers and customers. With its user-friendly platform, the software streamlines the ticket management process by providing an easy way to upload, allocate, and track tickets. Customers have appreciated the ability to track the use of event tickets, ensuring that they are being utilized by clients and not going unused. Moreover, the centralized location of ticket inventory in TicketManager has provided uniformity across companies, facilitating better tracking and assignment of tickets to the correct individuals.

For users, having a ticket management system like TicketManager improves the processing of tickets significantly compared to not having a system at all. It simplifies their lives by allowing them to manage all their tickets in one place. This includes collecting attendee information, sending personalized invitations, and shipping out tickets. The software has proven effective in capturing all the necessary data for managing and processing tickets across multiple locations in the US. Additionally, customers have praised the ease of use when purchasing tickets for events through TicketManager. Overall, TicketManager proves to be a valuable tool for efficient ticket management and enhances the ticketing experience for both users and customers alike.

OneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

OneCause

Bizzabo’s event management platform powers immersive in-person, virtual, and hybrid experiences for brands. The Bizzabo Event Experience OS is an open platform for Event Experience Leaders to manage events, engage audiences, and activate communities. Bizzabo was founded in 2011 and is headquartered in New York and Tel-Aviv.

TicketManager

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Dial-in attendance

Invitations include a phone number that attendees can to dial into meetings (audio-only).

Online attendance

Invitations include a link for attendees to listen/view/participate in meetings from their internet browsers.

Mute

Attendees have the option to mute themselves during meetings.

Slideshows

Presenters can present slideshows during the meeting within the web conferencing platform.

Media

Presenters can display images and videos during a meeting within the web conferencing platform.

International calling

Supports audio and video for international calls.

Multiple webcam streams

Supports multiple webcam streams for group face-to-face meetings.

Event registration

Attendees can register in advance for upcoming online events (such as webinars).

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

Responsive Design for Web Access

Web design aimed at producing easy-to-read sites across a range of different devices.

Mobile Application

Dashboard / Report / Visualization Interactivity on Mobile

In-app dashboard reports and data visualization.

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TicketManager

Overview

What is TicketManager?