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TicketManager is a reliable software solution that efficiently tracks ticket usage, making it easier for users to allocate and monitor …
Overview
What is TicketManager?
TicketManager is a ticket management platform offered by the vendor TicketManager. According to the vendor, TicketManager aims to help companies effectively manage, allocate, and analyze their tickets and events. It is designed to cater to businesses of various sizes, from small enterprises to large...
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Product Details
- About
- Tech Details
What is TicketManager?
TicketManager is a ticket management platform offered by the vendor TicketManager. According to the vendor, TicketManager aims to help companies effectively manage, allocate, and analyze their tickets and events. It is designed to cater to businesses of various sizes, from small enterprises to large corporations. The platform is said to be used by sales professionals to drive ROI and build client relationships, as well as by marketing professionals to achieve measurable results. Finance and compliance professionals are said to benefit from real-time reports and 100% compliance with ticket management. Ticket administrators can save time and money with TicketManager's user-friendly technology. Additionally, teams and venues can maximize their investment in sports tickets and events with the tools provided by TicketManager.
Key Features
Manage Sports Tickets: According to the vendor, TicketManager offers features that make it easy for companies to manage their sports tickets and events, allowing for efficient allocation and analysis.
All Access Community: TicketManager provides an exclusive, closed community called the All Access Community, where companies can share, exchange, buy, or sell tickets from other companies, providing more options and flexibility.
Sell Unused Tickets: The vendor states that TicketManager's All Access feature allows companies to sell their unused tickets automatically or on-demand, providing the opportunity to generate revenue or acquire desired events.
Create Loyalty Programs: TicketManager enables companies to reward clients, prospects, and employees with live events through customizable loyalty programs, helping to build customer loyalty and stand out in the marketplace.
Make Events Easy: According to the vendor, TicketManager simplifies the process of creating client events with features such as customized invitations, event badges, and mobile check-in, enhancing the overall guest experience.
Reporting: TicketManager provides detailed reports that track ticket use, reduce waste, and ensure compliance with audit reports. According to the vendor, these reports can help companies prove the business impact and ROI of their events.
Real Salesforce Integration: TicketManager seamlessly integrates with Salesforce CRM, allowing users to track invitations and attendance directly within their CRM system, providing enhanced visibility and reporting.
Event Management: According to the vendor, TicketManager's event management services streamline the entire process, from invitations and registration to on-site experience and post-event reporting. Credentialing services are also offered to ensure proper access for attendees, media, staff, and volunteers.
Loyalty Reward Programs: TicketManager allows companies to launch fully-automated, custom-branded loyalty reward programs using live event rewards, helping to build real loyalty and differentiate in the market.
Mobile App: TicketManager offers a mobile app that provides convenient access to tickets, suites, and events on the go. According to the vendor, this app allows for easy check-ins, enhancing the overall event experience.
TicketManager Features
- Supported: Attendee Management
- Supported: Badge Management
- Supported: Conferences/Conventions
- Supported: Discount Management
- Supported: Event Scheduling
- Supported: Exhibit/Vendor Management
- Supported: Gamification
- Supported: Registration Management
- Supported: Reporting/Analytics
- Supported: Room Block Management
- Supported: Social Promotion
- Supported: Sponsorship Management
- Supported: Surveys & Feedback
- Supported: Ticketing
- Supported: Volunteer Management
- Supported: Email Marketing
- Supported: Event Calendar
- Supported: Promotions Management
- Supported: Website Management
- Supported: Barcode/Ticket Scanning
- Supported: Concessions Management
- Supported: Customer Data Management
- Supported: Employee Management
- Supported: Kiosk Ticketing
- Supported: Mobile Ticketing
- Supported: Online Ticketing
- Supported: Onsite Ticketing
- Supported: Point of Sale (POS)
- Supported: Print-at-Home
- Supported: Season Tickets
- Supported: Seating Map
- Supported: Ticket Brokering
- Supported: Ticket Reservations
- Supported: Online Registration
TicketManager Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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TicketManager is a reliable software solution that efficiently tracks ticket usage, making it easier for users to allocate and monitor tickets for dealers and customers. With its user-friendly platform, the software streamlines the ticket management process by providing an easy way to upload, allocate, and track tickets. Customers have appreciated the ability to track the use of event tickets, ensuring that they are being utilized by clients and not going unused. Moreover, the centralized location of ticket inventory in TicketManager has provided uniformity across companies, facilitating better tracking and assignment of tickets to the correct individuals.
For users, having a ticket management system like TicketManager improves the processing of tickets significantly compared to not having a system at all. It simplifies their lives by allowing them to manage all their tickets in one place. This includes collecting attendee information, sending personalized invitations, and shipping out tickets. The software has proven effective in capturing all the necessary data for managing and processing tickets across multiple locations in the US. Additionally, customers have praised the ease of use when purchasing tickets for events through TicketManager. Overall, TicketManager proves to be a valuable tool for efficient ticket management and enhances the ticketing experience for both users and customers alike.
User-Friendly Interface: Several users have praised TicketManager for its user-friendly interface. They have found the software easy to navigate and the instructions easy to understand. The flow of pages in a logical order and the ability to find events in chronological order has made the site easy to use for many customers.
Efficient Ticket Management: Many reviewers appreciate how TicketManager streamlines the ticket management process. They like that the software sends out emails with confirmations and requests for approval, making it more efficient to manage tickets. Users also value the step-by-step process for inventory, request, approval, shipping, and guest list/check-in provided by the software.
Time-Saving Features: A common sentiment among users is that TicketManager offers several time-saving features. Users have mentioned that they appreciate how certain fields are automatically populated when entering a requester's name or when recipients who had previously received tickets are selected. The ability to easily correct errors and add multiple event dates for the same performer is seen as another time-saving feature by many users.
Lack of Functionality: Some users have expressed dissatisfaction with the software's functionality, stating that it is lacking in certain areas and requiring them to inquire about additional features.
Challenging Mobile App: Several sales reps have found the mobile app challenging to use and have required assistance from customer support to navigate its features effectively.
Difficult Navigation for New Users: New users, particularly those unfamiliar with the software or its terminology, have reported difficulties in navigating and understanding the system. This has led to confusion and a desire for a step-by-step tutorial to aid in the onboarding process.