Time/CX

Time/CX is a suite of solutions offered by Q2 Software, Inc. that aims to automate risk assessment, dispute administration, fraud prevention, and treasury management for financial institutions. According to the vendor, this comprehensive suite provides monitoring and behavioral analytics to detect fraud, assess risk, manage compliance, and more. Time/CX is said to be suitable for financial institutions of all sizes, including banks and credit unions. It is utilized by professionals in the fields of risk management, compliance, banking, and credit unions.

Key Features

ACH File Monitoring and Risk Reporting: The vendor claims that Centrix Payments I.Q. System is a risk mitigation tool that helps financial institutions manage, report, and understand ACH activity. It automates the collection of account data and summarizes account holders' ACH activity, core deposit balances, loan positions, and RDC/wire activity. Andi, Q2's AI-powered coach, is also available to monitor data and inform staff when action is needed.

Centrix Dispute Tracking System: According to the vendor, this paperless case management system provides operational efficiency through automation and includes Regulation E compliance controls. It simplifies the process of managing and tracking disputes, ensuring compliance with regulations.

Centrix Exact/TMS: The vendor states that this fraud prevention tool is designed to meet the transaction management needs of corporate clients. It offers features such as ACH positive pay, check positive pay, payee name matching, account reconciliation services, and more.

Behavioral Analytics: According to the vendor, this security solution continuously learns, monitors, and models user behavior in real-time to determine whether login events and transactions should be treated as potentially fraudulent. It utilizes relational analytics, endpoint interrogation, and transparent reporting to understand anomalous behavior and stay ahead of fraud.

Comprehensive Monitoring: The vendor claims that Q2 Sentinel™ is a solution that continuously learns, monitors, and models user behavior in real-time to detect potentially fraudulent login events and transactions. It combines relational analytics, endpoint interrogation, and transparent reporting to provide a clear understanding of anomalous behavior and prevent fraud.

An extra layer of protection: According to the vendor, Q2 Patrol adds an additional layer of protection by monitoring user behavior and device/browser details to identify anomalous sessions. It requires additional authentication for high-risk, non-transactional activities, enhancing security measures.