Name: Time/CX
Author: Q2 Software

Communications Outsourcing

Customer Success

Help Desk

Web and Video Conferencing

Customer Support

Image Recognition

Java Technologies

Software Repositories

Development

Business Intelligence (BI)

Collaboration

Contract Management

Electronic Signature

Interactive Voice Response (IVR)

Supply Chain Management

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Benefits Administration

Corporate Learning Management

Credentialing

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Brokers

Cloud Storage

Data Center Infrastructure Management

Data Center Outsourcing (USA)

Data Mapping

Data Observability

Data Privacy Management

Fraud Detection

Governance, Risk & Compliance

Hyper-Converged Infrastructure

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Log Management

Network Performance Monitoring

Operating Systems

Packet Analyzer

Single Sign-On

Smart Contracts

Software Defined Storage (SDS)

Software Distribution

Solid State Drives

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Content Creation

Digital Signage

Email Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Meeting Room Booking

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Acceleration

Sales

Animation

Building Information Modeling (BIM)

Equipment Rental

Insurance Suites

Investment Portfolio Management

Legal Billing

Public Sector Software

Tax Practice Management

Vertical-Specific

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Time/CX is a suite of solutions offered by Q2 Software, Inc. that aims to automate risk assessment, dispute administration, fraud prevention, and treasury management for financial institutions. According to the vendor, this comprehensive suite provides monitoring and behavioral analytics to detect fraud, assess risk, manage compliance, and more. Time/CX is said to be suitable for financial institutions of all sizes, including banks and credit unions. It is utilized by professionals in the fields of risk management, compliance, banking, and credit unions.

## Key Features

**ACH File Monitoring and Risk Reporting**: The vendor claims that Centrix Payments I.Q. System is a risk mitigation tool that helps financial institutions manage, report, and understand ACH activity. It automates the collection of account data and summarizes account holders' ACH activity, core deposit balances, loan positions, and RDC/wire activity. Andi, Q2's AI-powered coach, is also available to monitor data and inform staff when action is needed.

**Centrix Dispute Tracking System**: According to the vendor, this paperless case management system provides operational efficiency through automation and includes Regulation E compliance controls. It simplifies the process of managing and tracking disputes, ensuring compliance with regulations.

**Centrix Exact/TMS**: The vendor states that this fraud prevention tool is designed to meet the transaction management needs of corporate clients. It offers features such as ACH positive pay, check positive pay, payee name matching, account reconciliation services, and more.

**Behavioral Analytics**: According to the vendor, this security solution continuously learns, monitors, and models user behavior in real-time to determine whether login events and transactions should be treated as potentially fraudulent. It utilizes relational analytics, endpoint interrogation, and transparent reporting to understand anomalous behavior and stay ahead of fraud.

**Comprehensive Monitoring**: The vendor claims that Q2 Sentinel™ is a solution that continuously learns, monitors, and models user behavior in real-time to detect potentially fraudulent login events and transactions. It combines relational analytics, endpoint interrogation, and transparent reporting to provide a clear understanding of anomalous behavior and prevent fraud.

**An extra layer of protection**: According to the vendor, Q2 Patrol adds an additional layer of protection by monitoring user behavior and device/browser details to identify anomalous sessions. It requires additional authentication for high-risk, non-transactional activities, enhancing security measures.

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Time/CX

Attendance Tracking

Q2 Software

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Time/CX

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What is Time/CX?