Tracker

Tracker, developed by Solution Specialties, Inc., is a case management software designed specifically for justice agencies. It is tailored to meet the needs of public and private agencies that work with criminal and juvenile offenders. This software caters to professionals in various fields, including probation and court services, detention, community-based and residential treatment, corrections, and forensic mental health.

Key Features

Case Management: According to the vendor, Tracker automates daily operations, saving time on data entry. It collects and organizes information to generate documents, facilitate new data entry, assist with case planning and casework, extract management information, monitor and control costs, and facilitate outcome-based analytical work. This feature set is designed to address the needs of justice agencies at all levels of the organization.

Integration: The vendor claims that Tracker provides integration capabilities to accommodate and facilitate differences in size, organization, policies and procedures, processing steps and options, reporting and documents, integration requirements, and terminology. This allows for seamless integration with existing systems and processes, ensuring optimal efficiency.

User Interface: According to the vendor, the user interface of Tracker is highly adaptable, allowing agencies to customize and localize the system to meet their specific needs. Designed with an insider's understanding of various justice settings, the user interface ensures ease of use and intuitive navigation.

Evidence-Based Practices: The vendor states that Tracker supports evidence-based practices by facilitating outcome-based analytical work. It assists agencies in generating management information to support evidence-based programs and academic research. By leveraging data and analytics, justice agencies can make informed decisions and improve outcomes for offenders.

Streamlined Daily Operations: According to the vendor, Tracker automates daily operations, streamlining data entry and case planning processes. This saves time and improves overall efficiency, allowing justice professionals to focus on their core responsibilities. The software also monitors and controls costs, ensuring effective resource allocation.

Comprehensive Reporting: The vendor claims that Tracker provides robust reporting capabilities, allowing justice agencies to extract and analyze management information. This enables agencies to track and measure key performance indicators, evaluate program effectiveness, and make data-driven decisions. The reporting feature supports evidence-based practices and facilitates compliance with reporting requirements.

Customizable Workflows: According to the vendor, Tracker allows agencies to customize workflows based on their specific needs and processes. This flexibility ensures that the software seamlessly integrates into existing operations, minimizing disruption and maximizing efficiency.

Secure Data Management: The vendor emphasizes that Tracker prioritizes data security and confidentiality. The software employs robust security measures to protect sensitive information, ensuring compliance with privacy regulations. Agencies can confidently store and manage offender data within the system, knowing that it is protected against unauthorized access.

Collaborative Case Planning: According to the vendor, Tracker facilitates collaborative case planning by providing a platform for multi-disciplinary teams to work together. Professionals from different disciplines can access and contribute to case files, ensuring a holistic and coordinated approach to offender management.