TrustRadius: an HG Insights company

What is Evermuse?

Evermuse is an AI advisor that turns customer calls into roadmap suggestions, to speed product creation.


Evermuse ingests Sales, Customer Success, and Product team conversations with customers via upload, via direct recording in meeting platform (e.g., Zoom, Teams, & Meet), and via pre-existing call recorders (e.g., Gong & Chorus).


Evermuse parses those calls into the signals that Product teams cares about (e.g. needs, pain point, key quotes, & sentiment), and then categorizes and counts them for frequency.


Evermuse synthesizes hundreds or thousands of calls into fully cited, voice-of-the-customer opportunities, that can then guide roadmapping efforts.


Evermuse allows users export these opportunities to collaboration tools (e.g., Jira, Linear, & Asana).


Evermuse includes an AI-powered chat that lets users Ask Anything of their datasets to uncover any insights these customer calls.


Evermuse also delivers a daily feed of insights from customer calls and competitor product-relevant intel.

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Videos

Screenshots

roadmap decision difficulties.

Product Demos

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo

FAQs

What are Evermuse's top competitors?
dscout, Sprig, and Dovetail are common alternatives for Evermuse.
Who uses Evermuse?
The most common users of Evermuse are from B2C.