TrustRadius: an HG Insights company

What is Evermuse?

Evermuse is an AI advisor that turns customer calls into roadmap suggestions, to speed product creation.


Evermuse ingests Sales, Customer Success, and Product team conversations with customers via upload, via direct recording in meeting platform (e.g., Zoom, Teams, & Meet), and via pre-existing call recorders (e.g., Gong & Chorus).


Evermuse parses those calls into the signals that Product teams cares about (e.g. needs, pain point, key quotes, & sentiment), and then categorizes and counts them for frequency.


Evermuse synthesizes hundreds or thousands of calls into fully cited, voice-of-the-customer opportunities, that can then guide roadmapping efforts.


Evermuse allows users export these opportunities to collaboration tools (e.g., Jira, Linear, & Asana).


Evermuse includes an AI-powered chat that lets users Ask Anything of their datasets to uncover any insights these customer calls.


Evermuse also delivers a daily feed of insights from customer calls and competitor product-relevant intel.

Media

roadmap decision difficulties.
how Evermuse improves roadmap decisions.
Evermuse's question answering tool.
an Evermuse answer.

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