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Veoci

Veoci

Overview

What is Veoci?

Veoci is a comprehensive platform designed to assist organizations in managing emergency management, business continuity, and other critical operations. According to the vendor, Veoci provides tools and features to support planning, communication, collaboration, and response during disruptions and incidents....

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Recent Reviews

TrustRadius Insights

Veoci has proven to be an invaluable tool for tracking individuals' COVID symptoms and exposure, allowing users to determine who is safely …
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Pricing

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Veoci?

Veoci is a comprehensive platform designed to assist organizations in managing emergency management, business continuity, and other critical operations. According to the vendor, Veoci provides tools and features to support planning, communication, collaboration, and response during disruptions and incidents. It is said to be suitable for organizations of all sizes, from small businesses to large enterprises. Veoci is utilized by professionals in various industries, including emergency managers, business continuity professionals, airport operations, healthcare facilities, and government agencies.

Key Features

Emergency Management: Veoci offers streamlined and integrated solutions for emergency management, which the vendor claims allows emergency managers to coordinate response efforts, improve communication, and track incidents. It also provides a virtual command center and real-time collaboration tools for response teams.

Business Continuity: According to the vendor, Veoci helps organizations navigate disruptions and black swan events by minimizing losses and downtime. It is said to guide organizations through the recovery process and ensure continuity of operations. The platform includes planning tools, incident tracking, and a complete set of response features.

Continuity of Operations Planning (COOP): The vendor states that Veoci facilitates the development and maintenance of COOP plans, ensuring that key personnel are on board and data is up to date. It is claimed to help organizations stay prepared for disruptions and emergencies by providing a platform for cross-departmental communication and collaboration.

Communication & Collaboration: Veoci integrates various communication methods to enable effective collaboration, according to the vendor. It is said to allow for real-time virtual communication and coordination, facilitating seamless information sharing between government agencies, first responders, and key decision-makers. The platform also provides a central dashboard for a common operating picture.

Mass Notification / Emergency Notification System: The vendor claims that Veoci automates and streamlines the process of sending notifications during emergencies. It is said to have the ability to send follow-up notifications to alternate contact methods and allows for mass notifications even when not near a computer. This feature is claimed to ensure that organizations can reach key personnel in a timely manner.

GIS Mapping: According to the vendor, Veoci enhances data visualization and understanding through geospatial representation. It is claimed to help organizations gain insights from spatial data and assets, improving situational awareness and decision-making during emergencies. The platform also enables the mapping of evacuation routes and critical assets.

Veoci Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Android, iPhone, iPad
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Veoci has proven to be an invaluable tool for tracking individuals' COVID symptoms and exposure, allowing users to determine who is safely allowed on campus. Users have praised the software's ability to streamline this critical task, providing them with the necessary information to make informed decisions. Additionally, Veoci has been instrumental in emergency response and business continuity planning, providing users with a dedicated team to simplify tasks and seamlessly pick up where they left off. This feature has been particularly useful in ensuring that important processes continue smoothly, even during times of crisis.

Beyond emergency management, Veoci also offers the ability to manage daily operations, such as the fire department. Users have found this multi-functional aspect of the software to be highly valuable, allowing them to efficiently handle day-to-day tasks related to the fire department. Furthermore, Veoci enables primary team members to engage with the crisis management team remotely during events or incidents, ensuring effective collaboration even when physically separated. The software captures electronic conversations for later review, improving communication and facilitating proper documentation.

Moreover, Veoci has proven its worth in managing crisis incidents or events across national borders. Users have commended the platform for its ability to maintain necessary files and facilitate effective and timely collaboration, even when teams are geographically dispersed. This feature has been particularly significant in enabling cohesive crisis response efforts and ensuring that all stakeholders are kept informed throughout the incident.

In summary, Veoci's use cases span from tracking COVID symptoms and exposure to emergency response planning and managing day-to-day operations like the fire department. The software's ability to facilitate remote collaboration and maintain documentation has further solidified its value in crisis management scenarios, both domestically and internationally.

Powerful and Flexible Platform: Several users have praised Veoci for being a powerful and flexible platform that allows them to build simple or complex solutions. They appreciate the ability to integrate data from multiple sources, making it a versatile tool for their needs.

Ease of Use: Many reviewers have mentioned that Veoci is easy to use, even with minimal training. They find it relatively easy to start building forms, workflows, and other solutions. The intuitive icons make it simple to share information with others, and the drag-and-drop feature on the administrative side is highly regarded.

Customization Capabilities: Numerous users have highlighted the customization capabilities of Veoci as one of its standout features. They appreciate being able to customize various aspects of the software to make it work specifically for their agency's needs. Whether it's creating customized forms or mapping features, they find that Veoci allows them to create a system that suits their requirements perfectly.

Counterintuitive and Confusing User Interface: Some users have found the user interface of Veoci to be slightly counterintuitive and confusing. They have mentioned that it can be particularly challenging to find the daily survey on the app, leading to frustration for less experienced users.

Confusing Navigation: Experienced users have also expressed their difficulty in navigating within the software. This issue has caused confusion even for those familiar with the platform, which can hinder productivity and create frustration among users.

Customization Effort: Several reviewers have stated that customizing features and applications to fit their agency's specific processes and needs requires a significant amount of time and effort. This can pose a challenge for organizations looking to optimize their workflows within Veoci.

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