Name: ViewCenter
Price: 35.99 USD
Author: ICM Document Solutions

Help Desk

Web and Video Conferencing

Customer Support

Mind Mapping

Mobile App Development

Push Notifications

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Embedded Business Intelligence (BI)

Org Chart

Procurement

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Cybersecurity Consulting

Data Virtualization

Dynamic Application Security Testing (DAST)

Electronic Data Interchange (EDI)

Fraud Detection

HTML Editors

IT Service Management (ITSM)

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Managed Print

Network Performance Monitoring

Password Management System

Relational Databases

Remote Monitoring and Management

Software Defined Networking (SDN)

Traffic Switching

Virtual Private Network (VPN)

Virtualization Management

Voice Recognition

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Marketing Resource Management

Mobile Marketing

Presentation

Social Login

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales

Antivirus

User and Entity Behavior Analytics (UEBA)

Security

Auto Repair

Equation Editors

Insurance Agency Management

Legal Research

Library Management

OSS/BSS (Operations Support/Business Support)

Real Estate Property Management

Vertical-Specific

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ViewCenter by ICM Document Solutions is a document management system designed to meet the needs of businesses across various industries. It provides a centralized repository for digitizing, storing, managing, retrieving, and sharing critical documents and records. With features for workflow automation and integration with other business systems, ViewCenter is positioned as a versatile solution suitable for businesses of all sizes, from small enterprises to large corporations. This solution caters to the needs of government agencies, manufacturing companies, accounting departments, contract management teams, and human resources departments.

## Key Features

**Document Management**: According to the vendor, ViewCenter serves as a centralized repository for all types of files, including Excel, Word, PDF, audio, video, and more.

**Permissions and Security**: The vendor claims that ViewCenter offers highly configurable permissions for precise control over document and feature access. It also provides optional integration with Active Directory for seamless user management and optional multi-factor authentication for enhanced security.

**Personalized Dashboard**: The vendor states that each user can access a personalized dashboard to easily find frequently used documents and perform common tasks. The system also allows users to bookmark records for quick access.

**Revision Control**: According to the vendor, ViewCenter tracks and manages document revisions, ensuring a complete history of changes for easy reference.

**Configurable Search Criteria**: The vendor claims that users can find specific documents based on various attributes using configurable search criteria, enhancing efficiency and accuracy.

**Web API**: The vendor states that ViewCenter features a built-in web API that enables seamless integration with other third-party platforms, enhancing interoperability and streamlining workflows.

**Document Sharing**: According to the vendor, ViewCenter facilitates easy and secure document sharing with internal and external stakeholders. Controlled access and permissions can be set for shared documents.

**Drag and Drop Document Import**: The vendor claims that users can easily import documents by simply dragging and dropping files into the system, saving time and effort.

**Activity Log**: According to the vendor, ViewCenter tracks and logs user activities within the system, providing an audit trail for compliance and security purposes.

**Responsive Design**: The vendor states that ViewCenter ensures a seamless user experience across different devices with its responsive design, allowing users to access and manage documents from anywhere, anytime.

User-Friendly Interface: Many users have praised the user-friendly interface of ViewCenter, stating that it is simple and clean while still providing all the necessary functionality. They appreciate how easy it is to navigate and find relevant information, with documents being sorted specifically to their needs. The modern look of the software adds to its appeal.

Efficient Document Retrieval: Several reviewers have highlighted the efficiency of document retrieval in ViewCenter. They mention that the software allows for quick and easy access to records, making it efficient for searching and retrieving documents. The search functionality is particularly efficient, enabling users to easily pull the data they are looking for.

Responsive Customer Support: Users have expressed satisfaction with the responsive customer support provided by ICM. They appreciate how easily accessible technical support is and how promptly their inquiries or concerns are addressed. This reliable support ensures a smooth experience with ViewCenter and helps resolve any issues that may arise during implementation or use of the software.

Complicated Installation Process: Some users have found the installation process of ViewCenter to be complicated, mentioning that it requires additional steps and configuration. 

Anti-Virus Alerts: Several reviewers have reported that their anti-virus software constantly triggers alerts when using ViewCenter, which can be inconvenient and disruptive.

Time-Consuming PDF Uploads: A number of users have mentioned that uploading large PDF scans in ViewCenter can be time-consuming, potentially slowing down their workflow.

Users of ViewCenter have found the software to be easy to use and navigate, making it simple to store and access permanent student records such as transcripts and test reports. The efficient navigation system allows for quick retrieval of important documents, saving users valuable time. In addition, ViewCenter's ability to view historical claims documents alongside new claims documents has greatly improved the evaluation process for efficient claims management. This feature enables users to compare past and present documents, ensuring accuracy and streamlining the overall claims evaluation process.

Operations management at AGIA has been pleased with ViewCenter for several reasons. The software provides excellent image clarity, allowing users to view documents in detail. Additionally, ViewCenter offers multiple search functions, enabling users to locate specific records easily. The valuable word search feature is particularly useful in quickly finding relevant information within a document. Moreover, ViewCenter's user-friendly interface allows operations managers to create and configure record collections, determine fields of information for indexing and searching, and assign access authority to other users without the need for programming expertise.

Another key use case of ViewCenter is its ability to minimize record indexing effort and cost through the export and import features. Users can export a group of documents to a ZIP file, making it convenient to share multiple files or archive them securely. By importing data into ViewCenter, the system automatically indexes these records, reducing manual indexing efforts and improving efficiency. Furthermore, ViewCenter has proven effective in minimizing records management risks by providing web browser access to essential records from anywhere. This eliminates the need for physical storage space and allows electronic records to serve as originals, increasing accessibility and reducing the risk of loss or damage.

The Industrial Commission of Arizona has successfully integrated ViewCenter with their line of business Claims System for managing business-critical documentation. Their positive experience highlights the ease of use and administration provided by ViewCenter. Users have praised the software's ability to easily scan and store numerous documents while automatically indexing them. The OCR function has also been highly appreciated for its ability to improve productivity by extracting text from scanned documents, making them searchable and easily retrievable.

Customers of ViewCenter have consistently praised the level of customer and technical service provided. The responsive and knowledgeable support team ensures prompt assistance and timely resolution of any issues that may arise. This dedication to customer satisfaction contributes to a positive user experience and reinforces the reliability of ViewCenter as a records management system.

In summary, ViewCenter offers a range of use cases that benefit users in different industries. From storing permanent student records to streamlining claims evaluation and

Basic

PinPoint DMS, from LSSP Corporation, is presented as a fully customizable, non-technical approach to storing and editing files with built-in workflow, onboarding, and retention management.

PinPoint Document Management Software (DMS)

The Gazelle Platform is a portal to store data and resources: documents, reports, photos, and media files; links, contacts, communication streams, social networking, and activity streams.  It helps organizations manage projects, team members, and communication all in one portal.  Functionality includes   Project Management, Task Management, Time Tracking, Resource Management and Reporting Key Functions..

Gazelle Platform

ViewCenter

A content management system (CMS, or alternately WCMS for "web content management system") is a system used to manage the content of a Web site. Typically, a CMS consists of two elements: the content management application (CMA) and the content delivery application (CDA). The CMA element allows the content manager or author, who may not know Hypertext Markup Language (HTML), to manage the creation, modification, and removal of content from a Web site without needing the expertise of a Webmaster. The CDA element uses and compiles that information to update the Web site.

ICM Document Solutions

Web Content Creation

Features that support the creation of website content.

WYSIWYG editor

What-You-See-Is-What-You-Get editing tool allows users to build pages without writing code.

Code quality / cleanliness

Code generated by WYSIWYG editor is clean and validates according to W3C standards.

Content versioning

The system tracks versions or has some sort of content archiving in place, so that users can go back to a previous version of the website if problems arise.

Admin section

The admin page is easy to navigate and use.

Page templates

The CMS has standard webpage templates or types of web pages (e.g. homepage, article page, interior page, blog page, etc.); users can also build custom templates.

Library of website themes

A library of website frameworks or themes is available as a starting point for building a website.

Mobile optimization / responsive design

The CMS helps users build webpages that work well on mobile devices – whether m-dot pages or responsively designed pages.

Publishing workflow

The software allows users to set up a custom workflow for updating the website, including approval processes.

Form generator

Users can build website forms for visitors to fill out.

Content scheduling

Users can schedule content to publish at a certain date and time.

Web Content Management

Internal content search

Users can use a search index to find content.

Content taxonomy

Users can create multiple levels and types of content categories including tags.

SEO support

The CMS helps users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Browser compatibility

The CMS helps users build webpages that function well on all or most Internet browsers.

Bulk management

Users can change an attribute on a group of documents or sites all at once through features such as global search and replace, making bulk changes easier.

Page caching

The CMS uses page, template, query and tag caching to optimize website speed.

Availability / breadth of extensions

There is a broad library of extensions, plug-ins, modules or add-ons that allow users to easily customize their websites without building custom code.

Built-in e-commerce / shopping cart

The CMS natively allows for product management, including pricing and shopping cart functionality.

E-commerce / shopping cart extension

The CMS has an extension or plug-in that allows for product management, including pricing and shopping cart functionality.

Community / comment management

Users can put post/page comments through an approval process, auto-approve commenters based on their email addresses, block commenters by IP address, delete comments, etc.

Import / export

Users can batch import or export content.

Website analytics

Built-in feature or plugin allows administrators to evaluate site traffic.

Platform & Infrastructure

Features related to platform-wide settings and structure, such as permissions, languages, integrations, customizations, etc.

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Internationalization / multi-language

The software supports multiple languages, countries, currencies, etc.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Multi-factor authentication

User-level audit trail

Version history

Simple roll-back capabilities

CMS programming language or framework

Which programming language is the CMS and most extensions written in?

Python

Java

.NET

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ViewCenter

Overview

What is ViewCenter?