TrustRadius Insights
Users of VSTracking have consistently praised the software for its wide range of use cases and the positive experiences it offers. It has …
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Product Details
- About
- Tech Details
What is VSTracking?
VSTracking Features
- Supported: Compliance Management
- Supported: Grant Application Management
- Supported: Grant Award Tracking
- Supported: Case Management
- Supported: Document Management
- Supported: Reporting & Statistics
- Supported: Scheduling
- Supported: Time Tracking
- Supported: Client Management
VSTracking Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users of VSTracking have consistently praised the software for its wide range of use cases and the positive experiences it offers. It has surpassed other tracking programs like Apricot and Salesforce to become the favorite choice for many. VSTracking has been specifically designed with advocates in mind, providing them with a seamless and efficient experience. The team behind VSTracking is highly responsive, accessible, and always willing to listen to user needs and feedback.
One key use case of VSTracking is its crucial role in day-to-day operations. Users value the program immensely for its ability to save time and effectively organize their cases, enabling timely victim searches. This not only enhances productivity but also ensures accuracy in data tracking, making it invaluable for grant reporting. The software's streamlined processes have significantly reduced reporting time for users and improved overall accuracy.
Another notable use case of VSTracking revolves around the exceptional customer service provided by the passionate employees. Users appreciate the prompt and professional assistance they receive, which greatly contributes to their positive experience with the software. Additionally, users find the program enjoyable to use due to its user-friendly interface, further adding to their satisfaction.
In summary, VSTracking stands out as a preferred tracking program among users for its comprehensive features, excellent customer service, and its impact on day-to-day operations. It proves to be an indispensable tool for victim advocates, saving time, improving accuracy, and providing an overall positive user experience.
Reliability: Many users have found VSTracking to be a reliable software that rarely requires assistance from the IT manager, indicating its stability and dependability.
User-Friendly Interface: Users appreciate the straightforward user interface, management, and reporting features of VSTracking. The software is considered to be intuitive and easy to navigate, making it user-friendly for all levels of technical expertise.
Helpful Customer Support: Users find the tutorials and customer support provided by VSTracking to be helpful and informative. The responsive customer support team assists users in resolving any technical difficulties promptly, ensuring a positive experience with the software.
Difficulty in finding information: Some users have expressed difficulties in finding information within the cluttered notes section of VSTracking.
Lack of mental health tracking options: Several reviewers have mentioned that VSTracking lacks a dedicated tab for mental health tracking, making it challenging to track therapy clients and incorporate features like trauma screening, assessment scores, treatment plan progress tracking, and dates.
Complexity with upgrades: A few users have found that each upgrade adds complexity to the software and makes it harder to use certain features. They suggest having training videos or tutorials available before upgrades to help navigate the transition.