TrustRadius Insights
Users of vtenext have reported numerous benefits and business problems solved by the software. One key use case is in lead acquisition, …
Overview
What is vtenext?
vtenext is a CRM solution that enables users to manage all Marketing, Sales and After-Sales activities on a single platform, automating and digitalizing all company processes, as well as providing remote access to the platform. The vtenext cloud-based Customer Relationship…
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What is vtenext?
vtenext is a CRM solution that enables users to manage all Marketing, Sales and After-Sales activities on a single platform, automating and digitalizing all company processes, as well as providing remote access to the platform. The vtenext cloud-based Customer Relationship Management (CRM)…
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Product Details
- About
- Tech Details
What is vtenext?
vtenext is a CRM solution that enables users to manage all Marketing, Sales and After-Sales activities on a single platform, automating and digitalizing all company processes, as well as providing remote access to the platform. The vtenext cloud-based Customer Relationship Management (CRM) solution supports making appointments, negotiations, plan assistance interventions or follow-up activities from any device, and is available via a 30 day trial.
Alternately, vtenext is available via a free and open source community edition application that manage all the customer processes, and offers publicly available code integrations that can be rapidly assessed, developed and implemented, including new or customized functionalities, with other applications present in the company.
Unusually, vtenext features many BPM features as well, within the same platform.
Alternately, vtenext is available via a free and open source community edition application that manage all the customer processes, and offers publicly available code integrations that can be rapidly assessed, developed and implemented, including new or customized functionalities, with other applications present in the company.
Unusually, vtenext features many BPM features as well, within the same platform.
vtenext Video
overview of vtenext crm
vtenext Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Users of vtenext have reported numerous benefits and business problems solved by the software. One key use case is in lead acquisition, monitoring, and management, allowing users to identify the most profitable channels and run successful campaigns and newsletters. This has greatly improved their ability to generate sales leads and optimize marketing strategies. Additionally, vtenext has proved valuable in streamlining CRM processes, enabling personalized content creation and ensuring compliance with GDPR regulations. This has enhanced overall marketing effectiveness and customer relationship management.
Another significant problem solved by vtenext is the improvement of workflow management within companies. By providing robust activity reporting and enhancing customer satisfaction, the software has streamlined internal processes and facilitated better organizational efficiency. Additionally, the time taken to issue quotes has been significantly reduced, increasing the chances of closing contracts successfully. Users have also found that vtenext improves their sales management capabilities, allowing for better organization and streamlined customer assistance.
vtenext's value extends beyond CRM as it resolves organizational and intra-company process issues. Its ability to share information easily between users and manage administration processes has been a key benefit for businesses. Furthermore, the software facilitates the collection of customer-related information leading to increased sales opportunities and improved customer monitoring.
Users have praised vtenext for its simplicity and user-friendly nature, even for those with limited computer experience. The adaptability of the software, including the creation of new modules, fields, and views, has ensured that it can meet both current and future requirements of businesses.
The digitization engine for process design within vtenext has allowed for more powerful execution within organizations, making daily work faster and easier. While it may require some practice to fully utilize its capabilities, users have found this aspect of the software highly valuable.
Overall, users have had positive experiences with vtenext starting from the free community version before later upgrading to the full enterprise version for additional functionality. This demonstrates the trust and satisfaction users have found in using the software to solve various business problems.
Easy-to-use and Flexible: Users have consistently found vtenext to be an easy-to-use and flexible CRM solution. Many reviewers have praised the intuitive interface and user-friendly design, making it simple for teams to navigate and adopt. The flexibility of vtenext allows users to customize the software according to their specific needs, ensuring that it can adapt to different business processes and requirements.
Automation and Digitization: Several users have appreciated the ability of vtenext to automate and digitize their business processes. This has resulted in increased productivity and improved internal communication within organizations. By automating repetitive tasks, users are able to save time and focus on more strategic activities, leading to enhanced efficiency.
Customizability and Configurability: A significant number of users have highlighted the level of customization available in vtenext. They appreciate the software's capability to easily add fields, customize data input masks, integrate with other systems, and design PDF reports from records. This high degree of customizability empowers users to tailor vtenext precisely according to their unique requirements without needing assistance from developers or additional resources.
Development and Consistency: The application has been criticized by several users for not being developed well enough to meet today's standards, falling short of its capabilities, and lacking consistency in its performance.
Field Modification Challenges: Some users have expressed difficulties in modifying created fields within the software. They have reported having to delete and recreate fields, resulting in data loss.
Ticket Management Time-Consuming: Ticket management within vtenext can be time-consuming, with tickets sometimes remaining open for an extended period. This issue has been mentioned by multiple reviewers as a drawback of the software.