Name: Waybeo
Author: Waybeo

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

Vertical-Specific

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Waybeo is an AI-powered call tracking solution designed for sales and marketing professionals, customer service representatives, business owners and managers, call center operators, and the telecom industry. According to the vendor, this tool allows businesses of various sizes to track and analyze incoming calls, optimize marketing campaigns, respond to leads within minutes, monitor sales follow-up calls, automate service reminders and customer engagement calls, and integrate with different tools and platforms. The aim of Waybeo is to enhance voice-based marketing and sales automation, improve lead response time, and potentially increase conversions.

## Key Features

**AI-powered Call Tracking**: According to the vendor, Waybeo provides AI-powered call tracking for sales and marketing efforts, enabling businesses to gather information about incoming calls and identify the marketing efforts that generated those calls. The goal is to optimize campaigns and potentially generate more leads.

**Respond to Leads within 5 Minutes**: The vendor claims that Waybeo allows businesses to respond to all leads within 5 minutes, aiming to qualify leads quickly and efficiently. The intention is to reduce the potential loss of online leads by ensuring prompt follow-up.

**Track and Monitor Sales Follow-up Calls**: Waybeo tracks and monitors sales follow-up calls, providing insights into their effectiveness. The vendor suggests that this feature can help businesses optimize their sales strategies and improve conversions.

**Automate Service Reminders and Customer Engagement Calls**: Waybeo automates service reminders and customer engagement calls, potentially saving time and resources by automating these activities. The vendor claims that this feature can free up employees for other tasks and responsibilities.

**Perfect Integration**: According to the vendor, Waybeo offers integration with various tools and platforms, allowing users to integrate their preferred tools with Waybeo. The two-way integration enables users to send CRM data to Waybeo and measure conversion.

**Trusted by Great Brands**: Waybeo is claimed to be trusted by market leaders. The vendor states that clients appreciate the follow-through and support provided by Waybeo, and that Waybeo's products have helped improve contactability, conversions, and agent productivity for their clients.

**More Customers**: According to the vendor, Waybeo has received positive feedback from customers who have reported improvements in contactability, conversions, and agent productivity. Testimonials and success stories are available on the website.

**Voice Automation**: Waybeo offers voice automation solutions, aiming to help businesses automate various voice-based activities such as call tracking, lead response, sales calls, and voice alerts.

**Call Tracking & Analytics**: Waybeo provides call tracking and analytics capabilities, allowing businesses to gather data and insights from incoming calls. According to the vendor, this helps businesses measure the effectiveness of their marketing efforts.

**Lead Response Automation**: Waybeo enables businesses to automate lead response, aiming to improve response time and quickly qualify leads. The vendor suggests that this feature can help businesses increase lead conversion rates.

Telonium is a telephony and VoIP software solution from Telonium.

Regular Extension

Virtual Extension

Call Recording

Telonium

Basic

Standard

Extreme

OgyMogy

Waybeo

Features that allow the user to record voice and video calls, edit recordings, view recording analytics, and share recorded calls with others.

Pre-Scheduled Recording

The ability to set call recording for scheduled calls ahead of time.

On-Demand Call Recording

The ability to add the call recording software to live calls.

Audio and Video Call Recording

The call recording software will record both the audio and video for the call (e.g. slide decks or other presentations shared on the call will be captured in the recording).

Real-time Recording Controls

The ability to pause, stop, or start recording in real-time on live calls.

Cloud or Local Recording Storage

Recordings are saved either locally on your computer or to a public or private cloud storage space.

Call Transcription

A written transcript of the meeting is available for download. Some products use AI technology to produce more accurate written transcripts.

Recording Editing

The ability to edit the recording (e.g. cut out silent sections) and save the edited version.

Recording Sharing

The ability to share a call or meeting recording using a sharable link.

Call Recording Analytics

Some products provide call or meeting analytics that include speech and text analytics, sentiment analysis, and key phrases mentioned in the conversation.

Call Recording Dashboard

A dashboard showing all recorded calls filterable by rep name, account name, date of the call, etc.

Integration with Third-Party Systems

Allows the user to connect the software with other third-party platforms such as a sales dialer, sales engagement, or contact center software.

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Waybeo

Overview

What is Waybeo?