WordPress VIP Reviews and Ratings

Rating: 7.5 out of 10

Score

7.5 out of 10

Community insights

TrustRadius Insights for WordPress VIP are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Class-Leading Security Features: Users have praised the platform for its robust security measures, ensuring websites are well-protected and operate smoothly.

High Uptime Performance: Many reviewers have experienced up to 99.9% uptime with a strong track record of reliability, instilling confidence in the service.

Excellent Support and Communication: Customers have provided positive feedback on the relationships with account managers and clients, indicating good support and effective communication.

Performance Optimization: The platform meets high standards in Core Web Vitals, optimizing WordPress operations.

Integrated Solutions: Users laud the integration of multiple solutions into WordPress VIP for a comprehensive hosting experience.

Scalability and Automation: The system effortlessly handles massive traffic spikes and offers automatic updates for core elements.

Reviews

22 Reviews

My integration of WordPress VIP

Rating: 7 out of 10

Incentivized

June 12, 2025

Use Cases and Deployment Scope

We use this product for content management and analysis. This choice was made partially because of the enterprise security features available . We were also interested in the professional services but did not wind up using them as we originally intended. We saw the integration with CI/CD and Git as a big advantage as well. Support options also seemed to be superior to other options as well.

Pros

Security is a big one.
Integration with GitHub
Availability

Cons

Wish integrations/plugins were more comprehensive
Expensive
The REST APIs are okay.

Likelihood to Recommend

Well I think its ability to deal with high traffic environments is great. As a major Fortune 500 company we can certainly drive a lot of traffic. Also having developers able to integrate tools with it through the plugins, APIs, and git are really useful. I personally use Git quite a bit, but I am more of a developer than someone who uses this platform day in and day out.

Verified User

Administrator in Engineering (10,001+ employees)

Vetted Review

1 year of experience

Wordpress VIP Review.

Rating: 10 out of 10

Incentivized

August 23, 2024

Use Cases and Deployment Scope

WordPress VIP is used for hosting / infrastructure of our websites theCHIVE.com and chivemediagroup.com. In addition, we use Wordpress VIP for API data associated with our daily posts. The API data is ingested into our native apps on Android and iOS

Pros

Keeps us informed of upcoming releases/patches associated with the Wordpress Platform.
Introduces us to products/companies/Wordpress plugins as necessary when new business needs arise.
Amy and Allie are excellent at managing the relationship; speaking with them on our monthly calls is a pleasure.

Cons

The only issue we have had is access to the TTLs in DNS, and we are unable to change those.

Likelihood to Recommend

We are a small business, and not having to employ resources for DevOps associated with Wordpress Hosting, monitoring, and scaling is well-suited for our company. The team's responsiveness when we have issues with the website is fantastic. The pricing model on HTTP requests has become costly for us as we use Wordpress's APIs for our mobile applications, causing us to think about better storing and caching information in local storage. Hence, a "chatty" app or website might not best suit the HTTP request pricing model.

Verified User

Executive in Information Technology (11-50 employees)

Vetted Review

3 years of experience

IT JUST WORKS -- no matter the traffic spikes and volume when content goes viral.

Rating: 9 out of 10

Incentivized

June 18, 2024

Use Cases and Deployment Scope

We are handling large-scale traffic from Google when it spikes. We have extensive social media profiles on Facebook and get much traffic from Google News and Discovery. This means that traffic can be very unpredictable, and we need to make sure that our servers "just work" when there is a spike in traffic. Any downtime is lost revenue literally by the second. WPVIP ensures everything is running, no matter the traffic volume, and running/loading fast!!

Pros

Fast support when there are issues.
They always want you to be happy.
Scale is not an issue for traffic, it just works.

Cons

I wish there were insights on making our website use fewer resources and performance recommendations for my web developers.

Likelihood to Recommend

For websites that get a large number of concurrent visitors and have the potential for traffic spikes from Google or social media, WordPress VIP "just works" and is reliable!

Ramsey Mohsen

CEO/Owner in Product Management at Everhance LLC (11-50 employees)

Vetted Review

2 years of experience

View profile

WordPress VIP is a decent product

Rating: 9 out of 10

Incentivized

March 7, 2024

Use Cases and Deployment Scope

- We use VIP to host certain content that is super performant and handles our social marketing use cases.

- It is easy to work with when we are coordinating with 3rd parties to create and publish certain content.

- Configurable and easy to collaborate

Pros

User management
Core use case, host content and deliver performance pages
Simple and easy to work with

Cons

Too many different dashboard formats
Everything should have the same look and feel.
The admin portal looks different than the user content portal

Likelihood to Recommend

Well suited:

- Smaller independent page/content hosting

- Working with 3rd parties on shared projects without exposing them to internal tools and workflows.

Not Well Suited:

- More custom large scale applications with connected pages.

- Large content that is delivered through out automated pipelines. We do not use WordPress API.

Fahad Zafar

Sr. Eng. Manager in Engineering at WBD (10,001+ employees)

Vetted Review

15 years of experience

A real VIP experience

Rating: 9 out of 10

Incentivized

April 11, 2023

Use Cases and Deployment Scope

I have been using WordPress VIP for almost 2 years now. At my work it is used to manage and create sites for different types of companies. It is easy to use and very adaptable to different needs. Even when it needs development to adjust it to the client’s requirements, the platform is robust and has many options to create.

Pros

Great hosting experience
Tools for marketing purposes
Many solutions integrated to WordPress VIP

Cons

Import data can be difficult
Customer support platform could be improved
High cost for small companies

Likelihood to Recommend

It is appropriate for larger companies due to the pricing. But as the performance is really good, having options for smaller organizations would be a great idea.

Carolin Cabezas

Supporter for WordPress in Professional Services at Inpsyde GmbH (51-200 employees)

Vetted Review

1 year of experience

View profile

Fastest and most secure WordPress platform

Rating: 10 out of 10

Incentivized

May 16, 2022

Use Cases and Deployment Scope

We recommend using WordPress VIP for enterprise clients. The stability and security offered by WordPress VIP is second to none.

Pros

Security
Uptime
Speed

Cons

VIP Dashboard
CLI commands
Documentation

Likelihood to Recommend

I would say it is less appropriate for 5-15 person organizations where there are no technical contacts and organizations where go to live speed is the most important feature. Since GitHub deployment is being utilized at WordPress VIP, it might take a bit longer to deploy new features.

Ant Ekşiler

CEO (Chief Executive Officer) in Engineering at Asquared Agency (11-50 employees)

Vetted Review

Reseller

3 years of experience

Super online support

Rating: 10 out of 10

Incentivized

April 28, 2022

Use Cases and Deployment Scope

We build websites on WordPress VIP for a range of different clients from charities, to news outlets in the United Kingdom and the United States.

Pros

Online platform support documentation
Online support ticket system
Relationship with account managers and clients

Cons

The way WordPress VIP partners are promoted on your website
Timeline of core big fixes

Likelihood to Recommend

Great platform for high traffic, high-security clients. The support system online is really great, answers are insightful and incredibly helpful.

Verified User

Project Manager in Information Technology (11-50 employees)

Vetted Review

1 year of experience

WordPress VIP Is in a League of Their Own

Rating: 10 out of 10

Incentivized

April 26, 2022

Use Cases and Deployment Scope

WordPress VIP has an outstanding team and understands the needs for high-level enterprise sites. They provide superior support to both development partners and clients and go above and beyond for support. I highly recommend using them and their team.

Pros

Enterprise Level Hosting
Support
Web Development
WordPress
WooCommere

Cons

There packages could be expanded

Likelihood to Recommend

They really help us get Tampa Zoo in a good place with hosting infrastructure and stability. They provided high and low-level support where it was much needed.

Judd Dunagan

Founder in Corporate at Bright Vessel (11-50 employees)

Vetted Review

Reseller

2 years of experience

View profile

Really good support and performance

Rating: 10 out of 10

Incentivized

April 21, 2022

Use Cases and Deployment Scope

We use WordPress VIP to provide our clients with a stable hosting platform. We switched to WordPress VIP after facing issues with downtime and slow customer support with other platforms. WordPress VIP fulfilled our expectations on these subjects.

Pros

When you open a ticket, support will respond very quickly
You won't encounter any problems concerning downtime
Performance isn't affected by increased traffic

Cons

There aren't any smaller hosting packages for organizations with lower budgets
Plug-in updates through the repo can be somewhat tedious
Timezone issues with support can happen occasionally

Likelihood to Recommend

Regarding their competitors, VIP is really suitable for larger clients with more demanding technical needs. Performance doesn't drop no matter the size of the project. Not thinking about downtime or performance dropping allows you to focus on other aspects of your role and deliver overall higher quality to your clients in larger projects.

Kaan Bozak

Wordpress Developer in Engineering at Asquared Agency (11-50 employees)

Vetted Review

4 years of experience

Expertise at the enterprise level

Rating: 10 out of 10

Incentivized

April 20, 2022

Use Cases and Deployment Scope

We’ve been working with WordPress since 2011, so naturally, technology and innovation underpin everything we do. We’re one of fourteen WordPress VIP Gold Partners and the only agency in the UK to hold that accreditation. We use WordPress VIP as it gives the enterprise-level clients that we deal with the security, speed, and scalability they require. We work on many projects that require non-technical teams on the client-side to be able to undergo training to launch their own content, pages, and even sites. WP VIP helps us facilitate that.

Pros

Scalability, right up to the enterprise level - massive traffic spikes are handled without a hitch
Updates - many of the core elements are updated automatically
Their performance monitoring is excellent, the 99% uptime speaks for itself

Cons

Likelihood to Recommend

When we are dealing with clients at a certain level, they look for confidence in the solution's security and the power to achieve high levels of scalability. From a new-biz standpoint, WordPress VIP has the reputation and stats to reassure clients and bolster proposals from our side as an agency.

PHILIP SAUNDERS

Team Lead in Sales at Big Bite (11-50 employees)

Vetted Review

2 years of experience

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