Name: Worldz
Author: Wiralex

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Data Analytics  and BI Services

Document Generation

File Sync

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

Asset Tokenization

Cloud Storage

Container Management

DevOps

Disk Based Backup

Fraud Detection

Hadoop-Related

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Requirements Management

SSL Certificate

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Data Loss Prevention

User and Entity Behavior Analytics (UEBA)

Security

Automotive

Catering

Church Management

Estate Planning

Hotel Management

Insurance Claims Management

Law Practice Management

Multiple Listing Service (MLS)

Vertical-Specific

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Worldz is a software platform developed by Wiralex SRL that aims to assist e-commerce businesses in increasing conversions, generating leads, and improving brand awareness. According to the vendor, this solution is designed for businesses of all sizes looking to grow their e-commerce presence. It is widely used by marketing professionals, sales professionals, and businesses in the retail and online industries to enhance their online presence and drive customer engagement.

## Key Features

**Easy Installation**: According to the vendor, Worldz can be easily installed and configured with just a few clicks, requiring no further modifications or interventions. Once installed, users can discover and use Worldz directly on their website.

**Social Word-of-Mouth**: The vendor claims that Worldz allows businesses to transform their customers into micro-influencers who can promote their brand on social networks. The software offers immediate and personalized credits to customers in exchange for a post about the business, potentially increasing interest among their circle of contacts.

**Social Commerce Integration**: Worldz enables businesses to integrate social functions into their e-commerce platform, providing a personalized shopping experience for each user. According to the vendor, users can discover popular products among their social contacts and evaluate the reliability of the shop by viewing other consumers who have already made purchases.

**Behavioral Overlay**: According to the vendor, Worldz understands user behavior on a website and provides personalized messages through an intelligent navigation window called Behavioral Overlay. These messages are aimed at keeping users engaged, especially when they are about to leave the site or show uncertainty in making a purchase.

**Cart Abandonment Recovery**: The vendor states that Worldz allows businesses to automatically send customized messages via email, Facebook push notifications, and SMS to users who have abandoned their shopping carts or shown interest in specific products. This feature aims to increase the chances of re-engaging customers and recovering potentially lost sales.

**Website Traffic Profiling**: Worldz enables businesses to profile the traffic on their website by downloading personal data directly from the Worldz control panel. According to the vendor, the software tracks leads and provides complete information, including the user's name, surname, and email, which can be used to grow the database and optimize online marketing campaigns.

**Real-Time Insights**: Worldz provides real-time insights on various e-commerce metrics, including new users, accesses, shares, leads, conversion rate, products added to the cart, and abandoned carts. According to the vendor, these insights help businesses analyze their performance and make data-driven improvements to their service.

Efficient and Speedy Installation Process: Users have praised the efficiency and speed of the installation process of Worldz. Several reviewers have mentioned that they were impressed with how quickly they were able to set up and start using the software. The prompt installation helped users get up and running smoothly, allowing them to save time and focus on their tasks.

Responsive Support Team: Reviewers have appreciated the quick and responsive support provided by the Worldz team during the installation and setup phase. Multiple users have mentioned that whenever they encountered any issues or had questions, the support team was readily available to assist them. This proactive approach from the support team has contributed to a positive user experience.

Efficient Issue Resolution: Users found the support team highly efficient in resolving any issues that arose during the installation process. Several reviewers have highlighted how promptly their concerns were addressed, which helped them overcome obstacles quickly. The level of assistance provided by the support team has been described as satisfying, leading to a seamless installation experience for many users.

1. Lack of User-Friendliness: Some users have found the software to be challenging to use, mentioning that it is not intuitive and lacks a user-friendly interface. They have expressed frustration with the difficulty in navigating through the system and performing tasks efficiently.

2. Confusing User Interface: One user has reported that the user interface of the software is confusing, making it even more challenging for them to navigate and utilize its features effectively. This confusion adds an extra layer of complexity, hindering their productivity and overall experience.

3. Unhelpful Customer Support: There have been reports from users about unhelpful customer support when they needed assistance with the software. Users have expressed disappointment with the level of support provided, stating that their inquiries were not adequately addressed or resolved in a timely manner, adding to their dissatisfaction with the product as a whole.


Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions.  E-Commerce web stores are also included in the solution.

Standard

Ultimate

Customer Focus

Big Cartel is an eCommerce platform built for artists, such as artists, designers, and musicians, to build an online store.

5 Products

50 Products

250 Products

500 Products

Big Cartel

Worldz

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eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Wiralex

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

Worldz

Overview

What is Worldz?