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Efficient and Speedy Installation Process: Users have praised the efficiency and speed of the installation process of Worldz. Several …
Overview
What is Worldz?
Worldz is a software platform developed by Wiralex SRL that aims to assist e-commerce businesses in increasing conversions, generating leads, and improving brand awareness. According to the vendor, this solution is designed for businesses of all sizes looking to grow their e-commerce presence. It is...
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What is Customer Focus?
Customer Focus is solution that includes order management, inventory management, warehousing, CMS, E-mail marketing, CRM, and general accounting functions. E-Commerce web stores are also included in the solution.
Product Details
- About
- Tech Details
What is Worldz?
Worldz is a software platform developed by Wiralex SRL that aims to assist e-commerce businesses in increasing conversions, generating leads, and improving brand awareness. According to the vendor, this solution is designed for businesses of all sizes looking to grow their e-commerce presence. It is widely used by marketing professionals, sales professionals, and businesses in the retail and online industries to enhance their online presence and drive customer engagement.
Key Features
Easy Installation: According to the vendor, Worldz can be easily installed and configured with just a few clicks, requiring no further modifications or interventions. Once installed, users can discover and use Worldz directly on their website.
Social Word-of-Mouth: The vendor claims that Worldz allows businesses to transform their customers into micro-influencers who can promote their brand on social networks. The software offers immediate and personalized credits to customers in exchange for a post about the business, potentially increasing interest among their circle of contacts.
Social Commerce Integration: Worldz enables businesses to integrate social functions into their e-commerce platform, providing a personalized shopping experience for each user. According to the vendor, users can discover popular products among their social contacts and evaluate the reliability of the shop by viewing other consumers who have already made purchases.
Behavioral Overlay: According to the vendor, Worldz understands user behavior on a website and provides personalized messages through an intelligent navigation window called Behavioral Overlay. These messages are aimed at keeping users engaged, especially when they are about to leave the site or show uncertainty in making a purchase.
Cart Abandonment Recovery: The vendor states that Worldz allows businesses to automatically send customized messages via email, Facebook push notifications, and SMS to users who have abandoned their shopping carts or shown interest in specific products. This feature aims to increase the chances of re-engaging customers and recovering potentially lost sales.
Website Traffic Profiling: Worldz enables businesses to profile the traffic on their website by downloading personal data directly from the Worldz control panel. According to the vendor, the software tracks leads and provides complete information, including the user's name, surname, and email, which can be used to grow the database and optimize online marketing campaigns.
Real-Time Insights: Worldz provides real-time insights on various e-commerce metrics, including new users, accesses, shares, leads, conversion rate, products added to the cart, and abandoned carts. According to the vendor, these insights help businesses analyze their performance and make data-driven improvements to their service.
Worldz Features
- Supported: Data Security
- Supported: Email Marketing
- Supported: Social Media Integration
- Supported: Content Discovery
- Supported: Gamification
- Supported: Lead Engagement
- Supported: Performance Metrics
Worldz Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Efficient and Speedy Installation Process: Users have praised the efficiency and speed of the installation process of Worldz. Several reviewers have mentioned that they were impressed with how quickly they were able to set up and start using the software. The prompt installation helped users get up and running smoothly, allowing them to save time and focus on their tasks.
Responsive Support Team: Reviewers have appreciated the quick and responsive support provided by the Worldz team during the installation and setup phase. Multiple users have mentioned that whenever they encountered any issues or had questions, the support team was readily available to assist them. This proactive approach from the support team has contributed to a positive user experience.
Efficient Issue Resolution: Users found the support team highly efficient in resolving any issues that arose during the installation process. Several reviewers have highlighted how promptly their concerns were addressed, which helped them overcome obstacles quickly. The level of assistance provided by the support team has been described as satisfying, leading to a seamless installation experience for many users.
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Lack of User-Friendliness: Some users have found the software to be challenging to use, mentioning that it is not intuitive and lacks a user-friendly interface. They have expressed frustration with the difficulty in navigating through the system and performing tasks efficiently.
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Confusing User Interface: One user has reported that the user interface of the software is confusing, making it even more challenging for them to navigate and utilize its features effectively. This confusion adds an extra layer of complexity, hindering their productivity and overall experience.
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Unhelpful Customer Support: There have been reports from users about unhelpful customer support when they needed assistance with the software. Users have expressed disappointment with the level of support provided, stating that their inquiries were not adequately addressed or resolved in a timely manner, adding to their dissatisfaction with the product as a whole.