Name: Zobrio
Rating: 10 (1 reviews)
Author: Zobrio

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Mind Mapping

Development

Business Intelligence (BI)

Collaboration

VoIP

Enterprise

Accounting

Cryptocurrency Mining

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Credentialing

HR Management

Payroll

Professional Employer Organizations (PEO)

Recruitment Automation

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

File Sync and Share

Fraud Detection

IT Service Management (ITSM)

Identity Management

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Network Virtualization

Password Management System

Remote Monitoring and Management

Secure Email Gateway

Solid State Drives

Static Application Security Testing (SAST)

Storage Area Network

Voice Recognition

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

Advertising Agency

All-in-One Marketing

Business Card Scanning

Content Management

Data Management

Digital Experience Platforms (DXP)

Email Marketing

Marketing Automation

Mobile Marketing

Retail Media Advertising

SMS Marketing

Search Marketing Intelligence

Social Media Management

Survey & Forms Building

Swag Management

Video Streaming

Web Analytics

Webinar

Marketing

Field Service Management

Professional Services Automation

Project Management

Professional Services

Customer Relationship Management (CRM)

Point of Sale

Sales Gamification

Sales Intelligence

eCommerce

Sales

Insider Risk Management

Secure Service Edge

Security

Car Rental

Equation Editors

Home Health Care

Law Practice Management

Online Voting

Smart Cities

Vertical-Specific

Clark Nuber

Jackson Hewitt Tax Service

Jackson Hewitt Tax Service, Inc

NP Solutions

NP solutions, Inc.

REDW

Ziegner Technologies

Likelihood to Recommend

IT Service Provider Project Management

inDinero

Capitol NonProfit Services

Capitol NonProfit Solutions

Decimal Bookkeeping Services

Decimal

Deloitte Tax Services

Deloitte

MIP Fund Accounting

Zobrio

Accounting and Tax Services

Reviews

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Better performance

Support rep

First name

Learn the system

Old data

Home

Accounting and Tax Services Providers

Google Drive

VMware ESXi

Cisco Meraki MX

Microsoft Exchange

ArcGIS

Pros and Cons

They are very, very competent. They know the systems they support very well...down to the small details of what they can do and what they can't.
Very personalized service and I know my support rep by first name.
Even though we purchased a system that was a prepacked solution, I feel they did a great job of tailoring the experience to us. They learned our workflow and was able to adjust it to fit how we operate. Most vendors seem to operate in reverse and you as the customer has to do all the adjusting.
Very timely support on any issues we've had and they have always made sure those issues are resolved. I like to do the installs to learn the system and they've always been there to guide me through them.
Very upfront with what their systems can and can't do. You will have a very realistic expectations of the system you are getting in advanced of purchase.
Zobrio found a solution that was well below other systems were looking at and helped us navigate features and options to get what we wanted yet not overspend on things we wouldn't need. They spent time going over the pros/cons of features and whether to migrate old data or not.

Things done well

It's tough to come up with any cons for them. I'm going to have to nitpick to do so. My only gripe is they installed the software on a very small portion of the drive (for better performance) which would fill up when you would do too many backups but even then they helped me resolve that issue. We integrated NAS backups and they provided me with the code to initiate the backup and delete the old files off the server to keep it lean. So they even fix my only complaint.

Things done poorly

They seem well suited for small to large businesses but I can't speak to whether they can handle enterprise level projects.   They used a small but very knowledgeable team to do our install and instead of dealing with a call center we have a dedicated technical representative (kudos Andrew).  So from our experience it would be difficult to judge whether they handle enterprise level solutions.  You would have to contact them and they would be very upfront with what they can do.

Zobrio isn't a product but a service provider for Abila.  I've worked with countless vendors over the past 15 years in IT and Zobrio is one of the best vendors I've worked with.   Transitioning to a new financial system is difficult but they made it as easy as they could.  It was a very smooth transition and they were there for us every step of the way.  Zobrio offers personalized service which is hard to find nowadays.

Alternatives

I wouldn't have changed anything. We couldn't be happier with choosing Zobrio as they offer outstanding personalized service. They get to know your business and do their best to tailor the experience to meet the needs of your company. They make the system work for you verses you trying to work for the system. 

Recommendations

I wouldn't have changed anything. We couldn't be happier with choosing Zobrio as they offer outstanding personalized service. They get to know your business and do their best to tailor the experience to meet the needs of your company. They make the system work for you verses you trying to work for the system.

ArcGIS, Cisco Meraki MX Firewalls, VMware ESXi, Microsoft Exchange, Google Drive

Other Software Used

Director of Information Technology

Zobrio 2017-11-09 19:43:13

Zobrio

Overview

What is Zobrio?

Zobrio - Excellent sales, service and support for Abila MIP Fund Accounting

Service Offering Details

What is Zobrio?

Zobrio Supported Products

Zobrio Availability

Comparisons

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