One subscription multiple apps.
Use Cases and Deployment Scope
I have used multiple apps under Zoho One, which are - Zoho CRM, Campaigns, Marketing Automation, Analytics, Projects, Flow, Mail, Cliq, and more. They take care of complete sales and marketing (GTM) team functions, and also make sure that there is a seamless data connectivity between applications.
Zoho CRM and Zoho Projects are also connected with HubSpot, where our onboarding uses it for project management and sync up with Sales which uses HubSpot.
Pros
- One interface, multiple business apps
- Data is seamless as everything is under one roof
- Pricing is cheaper compared to buying different apps from different vendors
Cons
- At times the UI gets slow
- Would be nice if we could have more pricing tiers
- Navigation between apps can also get better
Likelihood to Recommend
Zoho One is well suited in multiple scenarios as there is tight integration between apps and data flows seamlessly between each other. There are also other native integrations available like HubSpot and Salesforce primarily for Zoho CRM which also helps in a way for teams that have multiple teams using different other tools and have a requirement to integrate.
Nothing major in terms of less appropriate scenarios, just that the UI might freeze from time to time and a reload would fix it back usually.