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Cost savings Time savings - easy to setup/administrate Decent tool for external
Pricing Overview for Zoom Contact Center
Zoom Contact Center has 3 pricing edition(s), from $69 to $149. Look at different pricing editions below and read more information about the product here to see which one is right for you.
Essentials
per month per user$69CloudPremium
per month per user$99CloudElite
per month per user$149Cloud
For the latest information on pricing, visit the official pricing page
Offerings
- Does not haveFree Trial
- Does not haveFree/Freemium Version
- Does not havePremium Consulting / Integration Services
Entry-level set up fee?
- No setup fee
Starting price (does not include set up fee)
- $69per month per user
Pricing for Alternatives to Zoom Contact Center
Other pricing plans from leading alternatives in this category.
Pricing-related Quotes for Zoom Contact Center
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we have improved collaboration a bit of cost savings in the beginning as we consolidated older systems but expanded on
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Centre, we achieved 81% cost savings during the festival’s core period. We could integrate with Zoom Meetings and Zoom Phone with the cost savings we achieved … reduce phone bills, and with Zoom Phone and Contact Centre, we achieved 81% cost savings during the festival’s core period. There are many different apps … achieved from migrating to Co…
Related Quote from Myranda Reasoner
Cost savings Chat bot for member use Contact Center flows
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it's great. For smaller I think you can get away with different one as the price is more. Another thing you can have almost everything in one place so that's … Cost saving from previous provider Better control over contact center Easier to
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be a free feature on all paid plans, and not gate-kept behind the most expensive ones. Setting up Zoom Contact Center required a professional services engagement
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McKinsey consultant decision from the 90s: ship support overseas to cheapen the cost and incentivize customers to pay for some higher tier of support where they
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ahead of all of the other telephony systems we've tried with a comparable price.
Related Quote from Derrick Kelly
Derrick Kelly
VP Solutions Enablement
AVI-SPL (Information Technology & Services, 5001-10,000 employees)offering. So cost goes up and can also be an add-on difficulties/deployment costs as well. When we reviewed the features needed and the cost comparison, … Zoom was less than half the cost with many of the features baked in as opposed to add-ons.
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Reduced Cost Increased Operational Efficiency Improved Data Analytics
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We saved on the initial cost going to ZCC compared to another offering. We are saving monthly on the cost of using ZCC compared to another offering … offering. We are saving monthly on the reduced cost of our phone charges. … two produ…
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multiple options but Zoom stacked up on products. Everything in one place. Cost was also a factor.
Related Quote from Vernon Gibson
In my opinion, Zoom Phone is far more user friendly and cost effective. I think Zoom Phone has superior user and administrator support