Small Fry User
October 25, 2019

Small Fry User

Ken Kucab | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

Provides answering attendant, remote numbers and connectivity to remote offices
  • Wi-Fi capable
  • Sound Quality
  • Call transfer
  • Great customer service
  • website needs to be more intuitive
  • Allow for special phone numbers in different area codes
  • Wi-fi calling from I-Phone
responsiveness, knowledge of the product, respect

Do you think 8x8 Work delivers good value for the price?

Not sure

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Best suited for large organizations with multiple locations

8x8 Work Feature Ratings

Hosted PBX
8
Answering rules
8
Call recording
8
Mobile app for iOS
9