Item: 8x8 Work
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

The app is easy to use and reliable, works with both people in the office and away. Seamless integration with no additional devices needed. The devices are easy to setup.

Pros and Cons

The app is great and easy to use.
The app is extremely clear, even working over wifi and cellphone in another country.

The auto attendance text to speech is a little robotic.

Return on Investment

The cost for equipment is low, ROI is short.
The service cost is low

Alternatives Considered

Ooma Office was used by our office before 8x8. The service is not reliable with no app support.

Support Rating

Easy to setup, service personnel is great and easy to communicate. The how-to is well-populated with helpful tips.

Key Insights

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

Likelihood to Recommend

The system just works and is easy to scale up. With it being a voip system, reliable internet is required.

Just a great product.

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)