Review from an Office Manager
November 12, 2019
Review from an Office Manager
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)
8x8 is used in our offshore office with our 8x8 provided and supported phones as our conferencing system. It helps with advancing our communication and connecting across the continents.
- Provides the latest equipment at a good price point, as well as customer support for any issues and good troubleshooting steps.
- Connects people who are across different countries and continents.
- Works with the size of our business to apply the best practices and enhances all aspects of our business through the ability to communicate clearly and not have any issues with phone service.
- Phone service quality can always be hit and miss. Enhanced quality across the board would help with the business process.
- Quality of recorded calls could be better.
- Can't think of anything else!
- Enhanced communication and connection between employees and clients is always going to be a positive impact on any company.
- Not really a negative but at one point one of our conference phones was down and it took a day to fix it. Not conducive to business but not horrible.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of 8x8 Work go as expected?
I wasn't involved with the implementation phase
Would you buy 8x8 Work again?
Yes