8x8 X Series Review
November 12, 2019

8x8 X Series Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with 8x8 X Series (Formerly Virtual Office)

We use Virtual Office to manage our fax transactions. Each employee has access to the functionality they need.
  • Ease of sending, receiving and managing faxes.
  • The soft phone messaging is somewhat quirky and it's hard to listen to messages.
  • 8x8 X Series has kept employee productivity high.
Support is overall very good.

Do you think 8x8 Work delivers good value for the price?

Yes

Are you happy with 8x8 Work's feature set?

Yes

Did 8x8 Work live up to sales and marketing promises?

Yes

Did implementation of 8x8 Work go as expected?

Yes

Would you buy 8x8 Work again?

Yes

8x8 X Series (formerly Virtual Office) is very good at fax management, but not as much for softphone usage.

8x8 Work Feature Ratings

Not Rated
Answering rules
8
Call recording
9
Message alerts
9
Audio conferencing
8