Item: Acquia DAM (Widen)
Rating: 9
Author: Verified User

Overall Satisfaction with Acquia DAM (Widen)

Use Cases and Deployment Scope

Acquia DAM is the global single source of truth for images across the Beam Suntory organization. We heavily utilize portals to curate content for our markets and on a brand level. This allows for us to disseminate the most recent and relevant assets to our stakeholders. Being able to curate content on branded sites helps drive home our Visual Identity as well.

Pros and Cons

Pros

Portals
Conversions
Searching

Cons

Language Capabilities
Collaboration
Feature updates

Return on Investment

Streamlined workflows
Asset availability
Enhanced Visual Identity

Support Rating

The Acquia DAM support team is fantastic! Not only do we have an amazing customer support contact, the regular chat support is a great resource. Our CSM schedules meetings with our team regularly to ensure that we're meeting our goals. And the general support is great at responding quickly!

Key Insights

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?

Yes

Likelihood to Recommend

For a company with such a large portfolio of products, it is great to be able to have something like portals to help cut through some of the noise that the DAM system can have. It is a feature we utilize heavily. However, as we are a global company it can get difficult to manage some of the language needs of our foreign markets.

Acquia DAM (Widen) Feature Ratings

Comments

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Great DAM system for companies bigg and small