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Digital Asset Management Administrator Review
Updated December 12, 2023

Digital Asset Management Administrator Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Acquia DAM (Widen)

We use Acquia DAM (Widen) in our organization to manage our data and assets where we store them have a centralized place where every user can access the assets they need. Having used the Acquia DAM (Widen) apps it's really helpful to organize the metadata and assets. The problem I see with the portal app is how limited the options are and the option to export into csv files are limited.
  • Having a responsive customer support.
  • The maintenance of the apps are good.
  • Accepting the new ideas from the DAM Users.
  • Having more functions in the portals app.
  • Being able to have a smooth way to export files into .csv.
  • I hope that they can add more options of making the look and feel of the apps better.
  • The positive impact it had is when there's more storage to digitalize assets.
The support that I have experienced is amazing, especially with the customer support agents where they always have a way for me to resolve the problems that I am having with the Acquia DAM (Widen) apps and how they communicated with me. I believe they can improve more by telling us that they would be out of office.
It help our business have the right amount of business integration where all our users around the globe are able to access the assets in the DAM system. Having different ways to share the assets via collection share pages and email is a big boost on sharing our data with the clients who needs them.
Navisite Productivity and Collaboration (Microsoft Office 365 and MDM), Adobe Acrobat

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

The best scenario that I can think of is when a company needs to organize multiple thousands of assets, which needs to be digitalized and organized in a way where more people around the globe will have access. I would recommend that they should use Acquia DAM (Widen)'s array of apps that can make their workflow easier.

Acquia DAM (Widen) Feature Ratings

DAM Features
7.0
Uploading assets
7
Downloading assets
7
Categories
6
Asset storage
8
Asset sharing
6
Asset search
7
Tagging system
7
Content editing
7
Embed codes
8
Metadata
7
Collections
7
User access
7
DAM Integrations
7
DAM API
7
Workflow automations
Not Rated
Related asset discovery
Not Rated
Reporting & Analytics
6.4
Dashboards
7
Standard reports
7
Custom reports
7
Data exportability
5
Content analytics
6

Using Acquia DAM (Widen)

260 - They represent marketing materials for eyewear products and vision insurance.
  • Sharing assets with clients
  • Uploading marketing materials
  • Usage of portals to share our assets to clients
  • Using insights reports to gather data
  • Additional functions for the portals app