A great platform for mature organizations with complex, global, digital needs
November 09, 2021
A great platform for mature organizations with complex, global, digital needs

Score 8 out of 10
Vetted Review
Verified User
Software Version
Drupal Cloud
Modules Used
- Cloud Platform
- Content Hub
- Site Factory
- Personalization
Overall Satisfaction with Acquia Digital Experience Platform
We use the Acquia Digital Experience Platform across our whole global organization. It enables and supports our multi-site set up allowing us to share a codebase and resources. This streamlines [the] governance and product management of our digital platform. Since moving onto Acquia, we've reduced the number of different websites and systems in use.
Pros
- Reliable hosting
- Technology to support complex website
- 24/7 support
Cons
- Drupal developers working on Acquia [Digital Experience] need to learn how it works.
- Systems can be complex.
- Support can be limited in what they assist with.
- Account management can be patchy.
- Clickthrough rates skyrocketed from 3.8% to 14.1% with Personalization.
- We streamlined from 4 different hosting providers and CMS to 1.
Acquia [Digital Experience] has a similar price tag but allows for more flexibility. Account management is more personable and support is 24/7, which we didn't have before.
Do you think Acquia Digital Experience Platform delivers good value for the price?
Yes
Are you happy with Acquia Digital Experience Platform's feature set?
Yes
Did Acquia Digital Experience Platform live up to sales and marketing promises?
Yes
Did implementation of Acquia Digital Experience Platform go as expected?
No
Would you buy Acquia Digital Experience Platform again?
Yes
Comments
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