Satisfied Acquia Digital Experience Platform customer
November 09, 2021
Satisfied Acquia Digital Experience Platform customer
Score 8 out of 10
Vetted Review
Verified User
Software Version
Both Drupal and Marketing Clouds
Modules Used
- Cloud Platform
- Cloud IDE
- Site Studio
- Edge
- Campaign Studio
- Campaign Factory
Overall Satisfaction with Acquia Digital Experience Platform
We use Acquia's Digital Experience Platform across many initiatives, incorporating it both for client and internal projects. Uses vary from automated drip campaigns, to site builds and maintenance to automated content alerts. Our internal use ranges from both the digital to the internal marketing team for our client communications. Client use is foundational as we use Acquia Digital Experience-hosted Drupal sites for our customers as their hub and build additional services off of that.
Pros
- Gives a lot of functional flexibility at a reasonable entry/price point.
- Allows for unlimited customization, is very flexible, and gives enough options to cover almost any situation.
- Allows for users from all types of backgrounds (tech, non tech) to interact and use the products.
Cons
- Campaign studio reporting could be a lot better.
- Cloud IDE can take some getting used to, also having to remove and recreate sites every time you need to use a different site is an issue in an agency model.
- It's done a really nice job of allowing us to focus on business-specific needs as opposed to infrastructure/security issues. The platform is rock solid from a support and security standpoint.
- The ability to add automation and levels of personalization without having to break the bank has been a big boost to clients.
- Unfortunately, our adoption of Site Studio was short-lived due to some inherent restrictions that limited the level of customization we were able to do.
Acquia [Digital Experience Platform]'s offering is much for extendable, flexible, and scalable. The security is far beyond WP and it is much easier to extend than Magento was. Being able to have access to all these tools at an enterprise level, but still have them remain open source is really a huge advantage in my mind.
Do you think Acquia Digital Experience Platform delivers good value for the price?
Yes
Are you happy with Acquia Digital Experience Platform's feature set?
Yes
Did Acquia Digital Experience Platform live up to sales and marketing promises?
Yes
Did implementation of Acquia Digital Experience Platform go as expected?
Yes
Would you buy Acquia Digital Experience Platform again?
Yes
Comments
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