Satisfied Acquia Digital Experience Platform customer
November 09, 2021

Satisfied Acquia Digital Experience Platform customer

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Both Drupal and Marketing Clouds

Modules Used

  • Cloud Platform
  • Cloud IDE
  • Site Studio
  • Edge
  • Campaign Studio
  • Campaign Factory

Overall Satisfaction with Acquia Digital Experience Platform

We use Acquia's Digital Experience Platform across many initiatives, incorporating it both for client and internal projects. Uses vary from automated drip campaigns, to site builds and maintenance to automated content alerts. Our internal use ranges from both the digital to the internal marketing team for our client communications. Client use is foundational as we use Acquia Digital Experience-hosted Drupal sites for our customers as their hub and build additional services off of that.
  • Gives a lot of functional flexibility at a reasonable entry/price point.
  • Allows for unlimited customization, is very flexible, and gives enough options to cover almost any situation.
  • Allows for users from all types of backgrounds (tech, non tech) to interact and use the products.
  • Campaign studio reporting could be a lot better.
  • Cloud IDE can take some getting used to, also having to remove and recreate sites every time you need to use a different site is an issue in an agency model.
  • It's done a really nice job of allowing us to focus on business-specific needs as opposed to infrastructure/security issues. The platform is rock solid from a support and security standpoint.
  • The ability to add automation and levels of personalization without having to break the bank has been a big boost to clients.
  • Unfortunately, our adoption of Site Studio was short-lived due to some inherent restrictions that limited the level of customization we were able to do.
As a team that creates very customized designs and solutions, the speed to market hasn't been an area where we've seen increased velocity. Our benefits have been more around the functionality, automation, and customizations that we've been able to provide for our clients. Certain areas have been helped in speed, however, by utilizing some of the features of Campaign studio, specifically, focus items.
We've had a lot of success building and scaling on our products thanks to the Acquia Digital Experience Platform. By planning our projects out and keeping [an] eye out for coming features, we've been able to iterate on our existing projects and scale when needed. From an infrastructure standpoint, Acquia [Digital Experience Platform] allows for the scaling during extreme traffic increases fairly seamlessly.
Acquia [Digital Experience Platform]'s offering is much for extendable, flexible, and scalable. The security is far beyond WP and it is much easier to extend than Magento was. Being able to have access to all these tools at an enterprise level, but still have them remain open source is really a huge advantage in my mind.

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If you have the staff and resources to get the builds up and running then this [Acquia Digital Experience Platform] is a fantastic solution. If you are looking for something very static, that will not need much functionality, nor change content often, then it likely [provides] more [of a] solution than you need. Definitely a top offering for mid-level to enterprise-level solutions.