Acquia Cloud
June 22, 2023

Acquia Cloud

Ethan Teague | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Drupal Cloud

Modules Used

  • Cloud Platform

Overall Satisfaction with Acquia Digital Experience Platform

I use Acquia cloud platform for multiple Drupal clients. There isn't a comparable service provider that exists for soup to nuts Drupal development, pipeline, hosting and technical support. The majority of my clients are large University, State and Federal government entities, requiring 99%+ uptime, and this is never a concern with Acquia. All issues are handled promptly, and deployment pipelines run like clockwork.
  • Customer service
  • Drupal integrations
  • Pipelines / deployments
  • Documentation is scattered
  • Non critical issues are handled by less knowledgeable staff
  • Pricing could be improved
  • Faster deployments that with AWS
  • Lots off products
  • Turnkey support
Immediately. Going a little bit further: products like Site Factory make replication of huge web deployments (Federal Government sized sites) instantaneous.
Primarily because Site Factory makes scaling effortless. A university system with hundreds of websites using multiple mediums can be replaced in months, whereas this kind of system migration traditionally would take years to perform. Coupled with the off the shelf testing tools and pipeline configs, dev ops becomes trivial, regardless of deployment size.
Platform.sh is cheap and relatively easy to configure. The challenge they have when it comes to competing with Acquia is that they aren't a Drupal centric service, and don't have the same bench of Drupal products to offer, and don't have turnkey Drupal pipelines and support staff familiar with Drupal specific deployment issues.

Do you think Acquia Digital Experience Platform delivers good value for the price?

Yes

Are you happy with Acquia Digital Experience Platform's feature set?

Yes

Did Acquia Digital Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Acquia Digital Experience Platform go as expected?

Yes

Would you buy Acquia Digital Experience Platform again?

Yes

If you have a large, Federal agency / University Drupal site, and/or require FedRAMP hosting, Acquia is the most turnkey option available. For smaller sites that don't require 99%+ uptime, and have less complex deployment and testing strategies, Acquia is probably overkill, and (potentially) prohibitively expensive. Acquia does big Drupal sites.

Acquia Digital Experience Platform Feature Ratings

Code quality / cleanliness
7
Admin section
8
SEO support
10
Bulk management
10
Availability / breadth of extensions
10
API
10
Internationalization / multi-language
10
Role-based user permissions
10