Overall Satisfaction with Acquia Digital Experience Platform
I use Acquia cloud platform for multiple Drupal clients. There isn't a comparable service provider that exists for soup to nuts Drupal development, pipeline, hosting and technical support. The majority of my clients are large University, State and Federal government entities, requiring 99%+ uptime, and this is never a concern with Acquia. All issues are handled promptly, and deployment pipelines run like clockwork.
- Customer service
- Drupal integrations
- Pipelines / deployments
- Documentation is scattered
- Non critical issues are handled by less knowledgeable staff
- Pricing could be improved
- Faster deployments that with AWS
- Lots off products
- Turnkey support
Immediately. Going a little bit further: products like Site Factory make replication of huge web deployments (Federal Government sized sites) instantaneous.
Platform.sh is cheap and relatively easy to configure. The challenge they have when it comes to competing with Acquia is that they aren't a Drupal centric service, and don't have the same bench of Drupal products to offer, and don't have turnkey Drupal pipelines and support staff familiar with Drupal specific deployment issues.
Do you think Acquia Digital Experience Platform delivers good value for the price?
Yes
Are you happy with Acquia Digital Experience Platform's feature set?
Yes
Did Acquia Digital Experience Platform live up to sales and marketing promises?
Yes
Did implementation of Acquia Digital Experience Platform go as expected?
Yes
Would you buy Acquia Digital Experience Platform again?
Yes