Acton Marketing Automation review
October 06, 2014

Acton Marketing Automation review

Paul Booyens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Act-On

We use Act-On for Automated Sales Campaigns in a B2B environment.

Act-On offers, under one umbrella, all the Marketing Automation tools that we need to run large and small campaigns. I specifically like the fact that, as an experienced user and working with your Help Desk, I can invariably find a way to create personalized and targeted sales messages for almost any business use-case I have.

Combining dynamic content, personalized fields, Landing Pages and images I have been able to deliver professional looking emails and collateral to my customers.

  • Combining dynamic content, personalized fields, Landing Pages and images I have been able to deliver professional looking emails and collateral to my customers.
  • Having to log-in to the Act-On Community of Users site to contribute - I think it should be easier for me to open the Act-On Community site while I am working in Act-On on a campaign so that I can easily share my experience and learn from the other power users.
  • Act-On saved us from having to hire two to three more full time employees, resulting in significant savings.
I have not formally evaluated other products but I do monitor the industry and attend conferences where other products are presented and I feel Acton measured up to any that I have seen.
Act-On has the product features we need. Act-On has the support we need. And it comes at a price we feel is value for money.
Can it deliver industry level marketing automation solutions at a cost effective price? Can it integrate with other online tools eg Cisco Webex? Can our current employees use the product and become power users? Is there knowledgable support for the product? Can we get meaningful reporting from Acton? We found a positive answer to all of these questions with Act-On.