Super Supportive
September 07, 2021
Super Supportive
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business
Overall Satisfaction with ActiveCampaign
The way I use Active Campaign evolves because their tireless efforts to add services to improve small businesses like mine are evident and appreciated. They regularly update, tweak and give new tools with incredible customer support to create specific automation, campaigners that align with my business' goal(s), which are to reach new customers, collect vital data and give me invaluable insights to help me grow and scale my business.
- Customer Support
- Email grabber
- Customer Data analysis
- Automations
- Mobile functionality. I hardly use the mobile version as the format on my iPhone makes it almost impossible to use.
- I have difficulty in sharing my newsletters as a separate link and I'm stumped about how I can populate my email templates elsewhere (my Google Drive).
- API connections to other companies are limited. I cannot integrate 2 of my existing software company's ( I know there's Zapier, but that's another expense)
- Without it my business will be failing for sure
- Nothing negative, just the complexity of the platform has allowed myself the progression I might have had if I were better at the backend design/marketing side of things - Down to me
- The support I've received has increased my knowledge of this platform which has allowed me to create automation and retain, attain new clients.
- This platform is a wonderful CRM that gives confidence for my online business
Do you think ActiveCampaign delivers good value for the price?
Yes
Are you happy with ActiveCampaign's feature set?
Yes
Did ActiveCampaign live up to sales and marketing promises?
No
Did implementation of ActiveCampaign go as expected?
Yes
Would you buy ActiveCampaign again?
Yes