Shows productivity in a snapshot
November 12, 2020

Shows productivity in a snapshot

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

ActivTrak is being used in our entire organization. It allows managers to monitor departments throughout the work day if working from home or in the office.
  • Show live activities
  • Collects data by department on a weekly basis or individual basis
  • Allows us to collect time used for specific tasks
  • Provides information about whether work computer are used for non-work activities during the work day
  • Allow for groups to be deleted and recreated--I was told this could not be done
  • I'd like to be able to export to Excel to track the amount of time spent on accounts
  • It's hard to keep up with the coding of categories (productive and unproductive)
  • We are working on tracking time by account--if we can get that to work that will be very beneficial
  • Definitely deters improper use of Internet during work hours
  • Helps to discuss honestly how productive an individual is
It has helped to confirm start times and end times each day for all employees. The total productive time for each staff member at the end of the day is very helpful. It deters individuals from spending unapproved time on the Internet and inappropriate use of the Internet. It helps a manager monitor the accounts that are being worked on and the amount of time the accounts cost to service.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

ActivTrak is fairly easy to use. I would like to do more training so I could find my way to individual reports better. But overall, it provides a manger with a pretty good picture of individual and overall staff productivity.
Easy to use for the most part. Again, I'd like to see more webinars or videos I could watch on my own for useful reports.
It is well suited to provide a snap shot of a staff member's work day and productive time. This is very helpful. I like the graphs at the end of the day by individual and the pie chart of websites visited. I like the ability to drill down for each section. I'd just like the ability to sort the information better.

ActivTrak Feature Ratings

Automated data collection
8
Data analysis
8
Data management
7