ActivTrak Reviews

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Ratings and Reviews
(1-25 of 95)

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Score 9 out of 10
Vetted Review
Review Source
  • Monitor productivity
  • Monitor applications used within the organization
  • Provides data to inform decision making
  • Information regarding to workloads
  • Bringing fourth unused or distracting applications
  • Outlook calendar integration
  • In person meetings when laptop is not present
November 24, 2021


Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Track times of first activity and last activity in a work day
  • Identify users who are overutilized
  • Show comparisons between different groups data
  • I would like to be able to compare users to other users without having to create a specific group for each user
  • There is an overwhelming amount of data without much description of how the data is gathered.
November 23, 2021

ActivTrak Initial Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • The interface gives us clear and concise data right from the dashboard.
  • The ability to add certain websites to an alert list is useful in deterring time being used unproductively
  • The working hours breakdown offers great information that allows us to see where any gaps in time that can be used to offer training.
  • The alerts are great but if we can end a browser tab instead of the entire browser, that would make it much better.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • User activity screenshot
  • User activity at web and running apps
  • SSO integration with Google Workspace
  • User productivity monitoring
  • The 'View Activities' icon in the top websites menu should open a new browser tab avoiding to use the browser's back arrow
  • There are adds in the menu structure like the features "insights", "coach" or "integrations" that sends you to an upgrade button. This is unproductive and could be separated in the menu structure.
  • Sometimes the blocking feature does not work as well and you got to create rules at the firewall level.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Providing Insights of all the staff PC's/laptops.
  • Live reports like top users, top websites.
  • Activity screenshots: alarms
  • Feature to categorize productivity/non- productivity.
  • No agents for linux PCs.
  • API for independent integrations.
  • Live monitoring (screen Viewing) can be improved as it doesn't work always.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Detailed....lets you know everything that is going on.
  • Easy to use, web based, doesn't take up space on your network.
  • Manageable from anywhere, makes things very easy.
  • Automatically adding new users to be tracked shouldn't be the default.
  • I'd like to see Team Pulse as the default page after log in.
  • Menu navigation could be a bit easier.
Christy claire | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • This tool provides us with notifications about employees if they are being overloaded with work.
  • It has proven to be an easy product that is always available for those who you should not be contacting.
  • The product has an amazing alarm feature that lets us know if employees are corrupt or sometimes if files get saved on an external device then this feature saves us.
  • I find the USB tracking system to be a little incomplete because it should be helpful in setting alarms for USB storage devices.
  • The Live Productivity Report Page also needs some improvements like it would have become better if users had the ability to print the page.
Kelly Cokorudy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • The best feature it gives me insights into my employees where they are spending their time.
  • Its screenshot feature helps to have real-time proof of any suspicious activity.
  • It also helps to see what the websites are doing about their productivity and reports.
  • Reasonable in price.
  • The main drawback that I have been facing while using this platform is that it does not show the active hours of team members. It does not show how much time do employees took to complete the task.
  • It does not give exact information regarding the location.
October 08, 2021

ActivTrak Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
  • lets us approve websites as productive/nonproductive
  • the amount of detail it provides on each user
  • good layout for reports
  • the amount of reports offered is limited.
  • we don't need the data analytics like using power bi, just more reports in the main software.
Score 5 out of 10
Vetted Review
Verified User
Review Source
  • Takes screen shots.
  • Allows for categorizing of content to report on employee productivity.
  • Keeps a log of the usage for each staff and allows you to see real working time.
  • Allows you to compare staff productivity.
  • This needs to be able to be deployed remotely for all platforms. Upon update, mine stopped monitoring my staff PC's. I would have to have their computer to update- not convenient.
September 30, 2021

ActivTrak Is Great!

Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Provides raw data access which is valuable to us.
  • ActivTrak's current categorization system leaves much to be desired. If the system were more robust and specific, then we would not have to rely on the raw data so much.
  • Chromebook tracking is not always reliable and has not been updated recently.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Tracking of visits to different websites and ways to categorize them individually[.]
  • Monitoring and tracking employee productivity and unproductivity based on filters you set up[.]
  • Audit how well your team is doing with idle time or time away from the computer[.]
  • The idle time metric used to be a lot better and easier to track. Recent updates have made this metric a lot more unstable.
  • The navigation of the website can be a bit tricky, especially in the settings and customization areas[.]
  • The speed at which the real-time screen monitoring works could be buffed.
November 23, 2021

Thank you!

Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Easy Interface
  • Separate categorization by departments
  • Support
  • Automatic time zones using the time zone of the device, to remove the constant need to change time zone per report.
  • Would be useful if you could define websites/applications directly from the top websites/application page instead of being redirected.
  • There have been problems with the monitoring application showing as not installed or detected on a machine that has it installed which is fixed by uninstalling and reinstalling the software. However, it is hard to identify user machines that have stopped working. We used to receive emails about PCs that have stopped reporting but not anymore.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Detailed listings of actions at times. done by the second in many cases, very useful.
  • the productive/unproductive listings allow managers at a glance to see their employees use of time
  • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
  • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
  • data/licenses cant be removed/deleted if there is already a deletion in progress.
  • I'd like the productive/unproductive lists to have group settings, 6 million + websites to manually set, which takes a lot of time.
  • in the list of activities, there should be a listing for - screensaver. so when sifting through someone's activities, no action for 5 minutes, enables screensaver ( may be different for your set up) then the time can jump 1-2-3 hours, and it is possible to miss.
November 23, 2021

Great Product

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Show software that was accessed
  • Show time spent on productivity
  • Tracks internet usage
  • Like to see an easier deployment
  • individual report emailed to management
  • easier dashboard navigation
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Showing employees computer usage, with screenshots if things ever needed to be checked[.]
  • Alert you when an employee is offloading a bunch of data[.]
  • Great at reports to show staff and different groups[.]
  • Reports could be a tad better, but have most everything you need[.]
  • Need more real time data alert notices[.]
  • Sometimes it would take awhile to load with so much data, which can be frustrating[.]

ActivTrak Scorecard Summary

Feature Scorecard Summary

Workforce Analytics (6)
Automated data collection (90)
Data analysis (90)
Benchmarking (64)
Pre-built content (82)
Data management (84)
Self-service insights (79)

What is ActivTrak?

ActivTrak is a workforce productivity and analytics software company that helps teams understand how people work, whether in the office or remotely. Their cloud-based user activity monitoring platform collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant.

Key differentiators of ActivTrak, as provided by the vendor:
  • Prioritizes insight vs oversight to help teams build trust, respect and responsibility
  • Looks at the bigger picture
  • Puts workforce data in context and provide insights for employers and employees alike
  • Helps teams optimize productivity and ensure operational compliance
  • Helps teams work better together
Boasting more than 9,000 customers and over 450,000 users of itsFree version, ActivTrak's solution can be configured to provide immediate visibility and analysis.

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Benchmarking
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

Additional Features

  • Supported: Working hours summaries
  • Supported: Burnout risk assessment
  • Supported: Team productivity measurement

ActivTrak Screenshots

DashboardTeam PulseBenchmarks & GoalsExecutive SummaryTeam ComparisonTechnology UsagePersonal Insights

ActivTrak Videos

Unlock Productivity Potential with ActivTrak Workforce Analytics
Achieving Productivity with ActivTrak's Workforce Analytics

ActivTrak Downloadables

ActivTrak Integrations

ActivTrak Competitors

ActivTrak Pricing

More Pricing Information

More pricing information from ActivTrak

SaaS Editions Pricing
Pricing DetailsTerms
Advanced$9.00user/month billed annually
Premium$15.00user/month billed annually

ActivTrak Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

What is ActivTrak's best feature?

Reviewers rate Automated data collection highest, with a score of 8.8.

Who uses ActivTrak?

The most common users of ActivTrak are from Mid-size Companies and the Insurance industry.