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ActivTrak

ActivTrak

Overview

What is ActivTrak?

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

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Learn from top reviewers

Happy with ActivTrack!

Rating: 10 out of 10
August 31, 2024
IncentivizedVetted ReviewVerified User
I employ three fully remote workers with guaranteed hours and full benefits. I use ActivTrak to track the amount of work done and the scope of the work in order to better dele...
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Verified user
Professional
ActivTrak1 year of experience

Great user activity insights

Rating: 8 out of 10
August 30, 2024
IncentivizedVetted ReviewVerified User
We use ActivTrak in our organization to monitor the activity of our office staff so that we can coach them to a high level of efficiency. We have people that work in the offic...
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Lance Britton
C-Level Executive - Customer Service
President
Sharp Lawn Care
ActivTrak1 year of experience

ActivTrak is amazing!

Rating: 10 out of 10
August 26, 2024
IncentivizedVetted ReviewVerified User
Currently we use ActivTrak to measure the productivity of employees. It lets us know what amount of time is being spent productively versus surfing the internet or non-work-re...
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Verified user
Administrator
ActivTrak2 years of experience

Chaplain's Review.

Rating: 9 out of 10
June 25, 2024
IncentivizedVetted ReviewVerified User
It is used to track the residents. I am looking to see whether they are using it for good, watching out for lousy internet sites, or the sites they should not be using.
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Gideon Bahn
Manager - Professional Services
chaplain
Wayside Cross Ministries
ActivTrak1 year of experience

Activtrak Review- 5 Stars.

Rating: 10 out of 10
June 21, 2024
IncentivizedVetted ReviewVerified User
At our organization, ActivTrak is an integral tool for enhancing productivity, monitoring workforce efficiency, and ensuring data security. Our primary use cases for ActivTrak...
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Jennifer Smith
Director - Professional Services
Operations Director
Matrix Hormones
ActivTrak2 years of experience
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How ActivTrak Differs From Its Competitors

Employee Productivity

Using ActivTrak has given us a better idea of a benchmark to know the productivity of a customer service representative for a service advisor to know what on average they should be capable of and how much on average they should be able to do. We can then set up performance goals and coaching based …
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Employee Engagement

In general just giving us a idea of what the people are capable of and how much they should be doing. We have good information to find out how each person is doing compared to their co-workers and where we can help them become better. The burnout risk doesn't seem to be super realistic for us …
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Operational Efficiency

ActivTrak has helped our organization manage process workflows and resource utilization across people and Technology by giving us accurate data to track and record, and Benchmark so that we can coach our people to be the best that they can be and to be most efficient.
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Operational Efficiency

We are not using this system to manage process workflows and resources utilization across people and technology, but to monitor the residents to use the computer for the purpose described for them to use, not a bad website, such as porn or sexual content or anything against our values of the …
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ActivTrak Favorite Features

The automated report allows me to check and see where everyone is on their productivity and shows where we can improve and what time frame an employee is more productive. We have reached a goal of productivity by the report and allows us to continue to improve.
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Employee Productivity

The reports show what websites are visited and the length of time on each website. It allows us to make sure that everyone stays on task and when each individual is most productive.
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ActivTrak Favorite Features

It fills in the gap that things like 365 may not track well, such as productivity around website use. I'm sure with proper configuration, should an admin have tons of time, it could give valuable data. It has cyber security features such as notifications when certain events occur.
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Employee Productivity

This is where ActivTrak fails because you could potentially get this data, but it would take a ton of configuration and evaluation of the data. On any given day, an employee will have thousands of line items, accessing different programs, different time blocks, etc - all their daily actions. When …
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Employee Engagement

No, not at all. The app must be configured tightly to get an accurate picture. It may work out of the box or have a simple configuration with a tiny two- to three-person company. However, the employees showing low productivity are some of our best team members who do the most work, so something is …
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ActivTrak Favorite Features

I like the productivity report. I can see how many hours my employees spent in productive work, unproductive activities, inactivity, and not logging in at all. I like the top website reports that show me what sites my employees visit during each block of time in a day.
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Employee Productivity

ActivTrak has helped our organization improve productivity by tracking people's computer activity on work days. It's given us the ability to spy on people and ensure they stay on task, which I hate to say, but the insights have been invaluable. It sounds like an invasion of privacy when stated, …
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Employee Productivity

Our business requires a lot of time on the phone, and using phone logs to overlay on top of ActivTrak logs helps give a complete picture of "passive" time. ActivTrak is a great tool to coach your team on how to prioritize tasks and activities as well as organize schedules to be more efficient.
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Employee Engagement

Seeing the average active to passive time of all users across the company has allowed management to have a better understanding of expectations for what can be accomplished in a workday, and why less passive time does not necessarily mean more productivity.
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ActivTrak Favorite Features

I love that they tell me exactly the times I took breaks and it mostly helps me with my time tracking It has helped me be more professional in my computer use and not to use my work computer for personal use. It has helped me stay on track to fulfill my time obligation
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Employee Productivity

With the incredible amount of workload this business has to complete it has helped employees stay committed to their obligations even from when working from home. It has given the owners peace of mind knowing if their employees are working the hours they say they are working.
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ActivTrak Favorite Features

Time management is a big one because I don't have a clock for when I start and stop working History of apps because then I can see how long I have worked on something Productivity because then it keeps me more focused and I am hitting more benchmarks
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Employee Engagement

It's helped with burnout or time tracking in general because if you log off for a little while, it will track when you come back on, and you still meet your daily goal of how many hours you need to work in a day
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ActivTrak Favorite Features

Screen Capture - helps cover our actions when dealing with companies outside of our own. Work Balance - do we have team members we are burning out or ones that are slacking. Site Tracking - knowing where our team is spending their time.
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Employee Productivity

The biggest thing is seeing workflows and being able to train our team better to be more efficient and to structure initial training to help people move through things more easily. We have also been able to monitor what sites team members are getting lost in or spending too much time on and …
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Employee Engagement

We've been able to shift team members' responsibilities to balance things out. We found out our team spent 25% of their day quoting and hired someone to offload those responsibilities.
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Operational Efficiency

We have been able to see how multiple team members do things and then taken best practices from each of those and rewritten manuals to become more efficient. We have also found the sites that are sticky or cumbersome to navigate so we can address it with the hosts on how they could fix their sites …
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Employee Productivity

During the Covid period and thereafter, it was difficult to show if employee's were engaged during our business hours or if they were working on the tasks needed. The ActivTrak tool has helped us identify when and what tasks were being worked on and ensure it was closely aligned to the goals.
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Employee Engagement

Using the analytics tool, it helped to identify who might not have much of a work load and also those who may have to many. Adjusting the workloads across teams where it was needed has showed improvements while keeping an eye on either daily, weekly or monthly reports gives us an insight of where …
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Operational Efficiency

The use of the tool has provided productivity tracking, workload balance the use of the end user tools available to them. ActivTrak has effectively helped us to monitor online activity, application use and with the email of the weekly activity to the managers, it has helped them put a process that …
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ActivTrak Favorite Features

Home dashboard - provides an easy to digest summary of days events. Ease to extract data, and the ability to customize date searches. Top Users - another easy-to-digest report to share with mid-level managers so that they can better manage teams. Insights - provides a good comparison of work from …
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Employee Productivity

The difference in production for remote work vs. in office. This has been eye-opening and impactful to our future planning efforts, as well as giving insight for mid-level managers to manage their teams more efficiently.
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Employee Engagement

The data we receive from ActivTrak has helped us to demonstrate the disparity in performance connected to activities within the team, both remote and in the office. It has also helped to identify more efficient team members who exceed their goals but are not as active in the system. With this, we …
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Operational Efficiency

With ActivTrak, we are able to identify the tools the team spends the most time in overall and who is the most efficient. These learnings impact training and development of tools and processes to help our lower performers.
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Employee Productivity

improve productivity- for example, we can check how long it takes to finish a standard buyer doc and use that as a benchmark to see if the working load given to any specific employee is too heavy or light- in reverse we could know how any particular employee is working efficiently or not.
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Employee Engagement

in our organization, we use log off hours and log in hours to check the working hours if working on site and total screen time with a bit flexibility to measure employees' working hours when working remotely. it works well with us
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Employee Productivity

Pre-Covid, we were a 100% in the office company, as we shifted to a hybrid work environment ActivTrak has enabled us to maintain the same level of productivity by letting our employees know that their computer does have ActivTrak installed. Employees are allowed to work at their leisure, but we do …
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Employee Productivity

Allows users to really understand where things are eating their time.<br>This data can allow improvements in process or policies.<br>Also allows to give insightful one on one feedback
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Employee Productivity

Our department managers have a better understanding of the work their teams are doing and how each team member is spending their time. We have developed a plan to reduce time spent on low ROI tasks.
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Employee Engagement

Primarily we have seen a reduction in overtime, team members understand the tasks that give us the best ROI and spend their time on those tasks so they can leave the low ROI tasks for later.
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Employee Productivity

Again, being able to intervene when we see issues with productivity. Allowing employees to work remotely or in person, whichever is the most productive for individual employees. Providing feedback.
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Employee Engagement

It has helped us to be able to prevent burnout by identifying when employees are working too many hours. It has also helped us identify risk when employees are underworking. We have used data to compare whether certain employees are effective working remotely or not.
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Employee Engagement

Hybrid has been our model for some employees who have a long commute. So this helps keep track and ensure they can submit deliverables in a timely manner without affecting their efficiency.
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Employee Productivity

We've had this application for about 3 years. In those those 3 years we're able to determine our weaker employees and understand why their performance isn't up to standards/expectations. Having ActivTrak can provide upper management insight on how an employee's workflow from …
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Employee Engagement

We're fully remote and ActivTrak can help provide me information on when an employee logs on/off. This helps me emphasize work/life balance. No one should be working on their off time.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

View all pricing

Free

$0

Cloud
3 max users

Essentials

$10 (pricing based on annual billing)

Cloud
per month per user

Essentials Plus

$15 (pricing based on annual billing)

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube
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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.6
Avg 8.4
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Product Details

What is ActivTrak?

ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. An employee monitoring tool, ActivTrak combines employee monitoring, productivity and performance management, and workforce planning capabilities. Key differentiators include:

  • Enterprise-class scale to accelerate time-to-value

  • Employee-centric approach to ensure data privacy

  • AI-powered insights to help prioritize actions

  • Expertise to optimize outcomes

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Data integration
  • Supported: Benchmarking
  • Supported: Report designer
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location InsightsScreenshot of Productivity Report

ActivTrak Videos

ActivTrak Integrations

ActivTrak Competitors

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security
whistic readyRead ActivTrak's Security Report on Whistic Security Network™

ActivTrak Downloadables

Frequently Asked Questions

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

ActivTrak starts at $0.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.3.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 28)

Great product and service

Rating: 10 out of 10
Incentivized
March 14, 2023
JL
Joshua Long
IT director
Senior Marketing Specialists (Insurance, 51-200 employees)
Vetted Review
Verified User
ActivTrak
3 years of experience
Support Rating
8
It is effective, just a little cumbersome. We like the chat function. We had some issues with Macs but don't have a lot of [them] in our organization so it wasn't that big of an issue. They did fix the issues with the Macs. Tickets did take longer than expected, but they have done a pretty good job overall.

ActivTrak has improved our insight into our organization's productivity

Rating: 8 out of 10
Incentivized
March 31, 2023
Verified User
Manager in Information Technology
Human Resources Company, 51-200 employees
Vetted Review
Verified User
ActivTrak
1 year of experience
Support Rating
10
We have always had support when we needed it. We have reached out to them a few times and they have also reached out to us to see how well things are going for us. Better support than we have had on some other products that we use.
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