Overview
What is ActivTrak?
ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.
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How ActivTrak Differs From Its Competitors
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Free
$0
Essentials
$10 (pricing based on annual billing)
Essentials Plus
$15 (pricing based on annual billing)
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak
Features
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is ActivTrak?
ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. An employee monitoring tool, ActivTrak combines employee monitoring, productivity and performance management, and workforce planning capabilities. Key differentiators include:
Enterprise-class scale to accelerate time-to-value
Employee-centric approach to ensure data privacy
AI-powered insights to help prioritize actions
Expertise to optimize outcomes
ActivTrak Features
Workforce Analytics Features
- Supported: Automated data collection
- Supported: Data analysis
- Supported: Data integration
- Supported: Benchmarking
- Supported: Report designer
- Supported: Pre-built content
- Supported: Data management
- Supported: Self-service insights
ActivTrak Screenshots
ActivTrak Videos
Watch ActivTrak Overview
Watch Employee Monitoring
Watch Productivity Management
Watch Remote Workforce Management
Watch Workforce Planning
ActivTrak Integrations
ActivTrak Competitors
ActivTrak Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Security |
ActivTrak Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(225)Community Insights
- Pros
- Cons
Custom Group Organization: Users have found the feature of defining custom groups for departments beneficial in organizing and managing teams efficiently.
Real-time Monitoring with Live Reports: The inclusion of live reports for tracking active users has been well-received for offering immediate insights into team activities and productivity levels.
Effective Workload Analysis Tools: Some users appreciate the workload analysis tools for identifying overworked or underperforming team members, which aids in resource allocation and support.
Essential Time Tracking Functionality: Customers have praised the time logging and management features as crucial for monitoring work hours and enhancing overall time utilization within the organization.
Comprehensive Data Analytics: The detailed data analytics, real-time activity insights, and reporting capabilities are recognized for providing actionable metrics and objective performance data.
User-Friendly Interface and Robust Security Measures: The platform's user-friendly interface, customizable configurations, easy navigation, and security features stand out as strengths that contribute to its efficiency and convenience.
Billing Information Update Difficulty: Users have expressed frustration over the inability to update billing information directly on the interface, requiring them to contact a sales representative for tasks like changing payment methods or obtaining invoices. This inconvenience can lead to delays in managing financial aspects and may hinder seamless account maintenance.
Onboarding Process Complexity: Reviewers have highlighted significant issues with the onboarding process, emphasizing a desire for simpler configurations aligned with industry standards. Simplifying the onboarding procedures could enhance user adoption and overall satisfaction with the platform.
Dashboard Navigation Challenges: Several users have mentioned facing difficulties in setting schedules and navigating the dashboard, indicating a need for improved navigation structures and a more intuitive interface design. Enhancing these elements could contribute to a smoother user experience and increased productivity within the system.
Reviews
(1-25 of 152)It's a great tool
- Time management
- Productivity
- Lists of tasks
Happy with ActivTrack!
- Positive in that I was able to prove through screenshots that one of my remote workers was using a keyboard auto clicker and engaging in time theft. I was able to terminate the employee for misconduct and avoid a potential unemployment claim.
User monitoring without micro managing
- Identified remote users taking advantage of less supervision
- Improved productivity of team YoY
- Identified areas and times of unproductive use that eat into work hours
Great user activity insights
- It seems to pretty well be a wash with the cost versus the data that gives me ability to coach.
ActivTrak.
- Very surprised at how many extra hours each team member is putting in. Brought burn out to my attention.
ActivTrak Leads to Success.
- Positive impact - allows for easy payroll adjustments.
- Negative impact - allows misuse in micromanagement.
ActivTrak is amazing!
- The ROI is great as it has been especially critical in letting us know where there are cracks in our system.
It can be a great program, but it buries you in configuration needs, daily Maintenace, and a poor interface
- I'm not sure on the dollar amount saved on insurance, but that would be a gain.
- Proving an employee's unproductive helped remove a cost drain from the organization.
- ROI - likely not there. It takes too much to manage, and the amount we save with the product isn't close to the monthly expense of over $1000.
- In my opinion, the licensing system is terrible. You have to buy more seats for new users, but you can't turn those seats off. We went through a hiring boom, bought a bunch of seats, and then had lay-offs, and now we still have to pay for seats. We're losing money on that.
ActivTrak is great for actively tracking.
- ActivTrak has allowed us to reduce the number of hours wasted during the work day.
- ActivTrak has allowed us to bust dishonest employees doing shady things like clocking in and leaving their desks to play all day or using mouse jigglers to make it appear as though they're online.
Great Product!
- Determines who has more time on their hands.
- Determines if we have too many or not enough employees for the work.
ActivTrak is good for employees and business owners!
- I can see that employees are more consistent in their working hours
- employees do feel like they are being watched.
- We have had some turnover in employees so not sure if it is related to tracking
Chaplain's Review.
- Positive impact is providing the name of the site a computer was on.
- Positive, provides the length of the time of the site.
- No control over the computer.
Activtrak Review- 5 Stars.
It works great!
- positive: can have clear and in-time visibility on employees' working activities
- negative: might have possibility to create negative morale in teams when employees knowing we are using this system
A great product to help your team thrive!
- It has helped us improve workflows of our team.
- It has helped us see that we needed to replace underperforming staff even after being coached and having their issues addressed.
- It helped us know that we had a few ROCKSTARS burning out from overworking.
- The screen capture has saved our butts when we had processed some things on other websites only to have them come back and say it didn't happen. We had visual proof.
- While it was a bit nervous to implement because there is a negative about employees being monitored, it has provided us with coaching opportunities to help our team improve.
Reliable and Effective: Our Experience with ActivTrak
- Using ActivTrak has had neither a positive or negative impact on our overall business objectives.
ActivTrak = Reclaim some time.
- Reclaim time
- Better productivity reports
ActivTrak Review
- It has helped ensure if someone is not the best fit for our team based on performance review on Activtrak
Exceptional Product
- Improved efficiencies
- Time management analytics
- Department heads understand how employees are spending their time
Let us down when needed
- ActivTrak was not useful when most needed.
Does exactly what you want it to do, with many additional features.
- Employee retention. Allowing employees to work remotely with confidence they are being productive
- Being able to intervene when we see low efficiency or employees overworking.
No thrills platform gets basic job done
- Hard to measure ROI
- Screenshots are not as good as other platforms
- Mobile view is tough to use
ActivTrak Review
- I personally don't have hard numbers, however it's been a great time management tool to remind myself how much time is being spent.
Great solution for productivity tracking
- Helps track productivity
ActivTrak's contribution to productivity analysis.
- Enables us to continue remote work.
- Measure new employees while in probationary period.
- Monthly metric reports for individual feedback.