ActivTrak

ActivTrak Reviews

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Ratings and Reviews
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Score 9 out of 10
Vetted Review
Reseller
Review Source
ActivTrak is perfect for remote workers however when having in person meetings when you are not on your laptop productivity cannot be monitored. An Outlook calendar integration would solve this instantly.
November 24, 2021

Helpful

Score 7 out of 10
Vetted Review
Verified User
Review Source
-ActivTrak is well suited for remotely located production-level employees or employees who work remotely on a typically reoccurring basis. -ActivTrak is less suited for management-level employees. The [number] of phone calls and or face-to-face conversations can not be captured with ActivTrak.
November 23, 2021

ActivTrak Initial Review

Score 9 out of 10
Vetted Review
Verified User
Review Source
ActivTrak is great when you need to understand what applications your employees use most and at what frequency they use them. The different graphs and breakdowns offered really paint the picture that most upper management cannot see. However, some of the controls and monitoring are very [in-depth] which can be abused if not kept in check. The alert system in specific can terminate an entire browser without notice if it is triggered so you have to make sure that setting is not checked off when making an alert.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Follow user's real time productivity using ActikTrak's ability to watch users' screen contents, means you can watch Real Time user Screen activity or set up the system to create snapshots that will help you to provide evidence of user screen contents (I did not find any other solution in the market that provides this kind of feature). The productivity and unproductivity tag that helps the admin to classify will demand some hours to set up each application and website and it would be helpful to get some pre-classified insights with AI.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Perfect for keeping track of remote employees, and it isn't detectable. Therefore, employees will act naturally.

Also makes note of downtime as well, another plus.

Being in a smaller office environment, it's not something I'd use in the office because employees are easier to keep tabs on. ActivTrak definitely has more pluses than minuses.
Score 10 out of 10
Vetted Review
Reseller
Review Source
ActivTrak works great in businesses that need to keep careful track of employee activity, where there is a high chance of data theft or financial theft, such as a banking institution. ActivTrak works great where PII is involved. ActivTrak works great where a company wants to measure their employees productivity.
Christy claire | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I personally think that this tool is adequate for office environments particularly when you have some doubts. I find this tool to be very useful and helpful. Also, the product shows users the categories plus the amount of time they spend in each category just to derive an idea of how they spend time. Overall, I love and enjoy this product a lot and I would highly recommend businesses to give this a shot.
Kelly Cokorudy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I have been using this platform for a long time and it is helping me a lot to manage all the work analytics and managing team members. Powerful and intuitive UI with having all the features used to handle employers. I would definitely recommend this to other businesses to use this tool for effective management of employees.
Score 5 out of 10
Vetted Review
Verified User
Review Source
The update and the fact that it stopped monitoring really is the only reason I am not completely happy with this product. The features are wonderful. In a remote environment, people do not always have access to the PC they are monitoring.
Carlos Espinoza Herrera | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
It is important for reviewing statistics and real-time situations. ActivTrak provides many ways to manage the team, analyze productivity, track web pages visited, and establish new methodologies and strategies for me and my team to meet compliance requirements and be more responsive to our clients. It's a powerful website and the support of ActivTrak team is good!
Ian Gallant | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
As a manager, it’s a great tool to review and make sure employees are starting and stopping their day as per their work hours while working from home. Keeping an eye on websites that employees shouldn’t frequent. Keeping employees on track with their work.
Score 9 out of 10
Vetted Review
Verified User
Review Source
ActivTrak would be perfect for a department or company that wants to get a better or more thorough look into what their employees spend their days doing. For anyone who wants to know how productive or unproductive their cohorts and coworkers are being, this is a great program. I have been able to watch in real-time what employees are working on, or can take a look at the end of a busy day to see what their team got up to.
November 23, 2021

Thank you!

Score 8 out of 10
Vetted Review
Verified User
Review Source
ActivTrak is well suited to for the reasons that we wanted a monitoring software solution implemented. It allows us to manage the performance of our overseas offices and those who are working from home, where they do not have the direct management from their Line Manager. The biggest issue for us is, as we have numerous offices in different countries, having to constantly change the time zone to each one before running the reports is time consuming and an annoyance if you forget to change it, as you then have to rerun the report.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Monitoring users from home is great. There's no VPN etc. required the online portal is easily accessible and easily reviewed. if you have not practiced, or experienced in using/flowing through the AT menus/information, it's possible to miss important details. I recommend, if you have/are planning to get this software, that you have your users (after the tutorial), invest 10 minutes a day in investigations. This will aid in their familiarization of the software, and increase their accurate navigation through it.
November 23, 2021

Great Product

Score 10 out of 10
Vetted Review
Verified User
Review Source
We were using 3 different software solutions to track user activities. With ActivTrak we have combined those 3 solutions into one package. The activity tracker is very detailed and precise. The work from the home track is worth every penny spent. To prove that remote users are working is priceless.
Score 10 out of 10
Vetted Review
Verified User
Review Source
ActivTrak is great for monitoring work from home employees as well as new employees. For established employees we find that the real time alerting and the reports that allow us to do internet usage auditing [are] more than enough. We do not give managers access because we think it could be considered “over monitoring”.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We used ActivTrak to check on new [hires'] progress during their training/introductory period. You could ensure they were using their time well, not visiting sites or applications that were frowned upon, and using this to coach managers on what needs their [employees] may have. We also would look at how much our employees were being utilized in certain areas. If there was a lot of [downtime], we knew they needed more to do rather than just thinking we always needed more staff - we could reorganize and delegate work elsewhere, which was great. It kept employees engaged because we'd be able to handle the issue before it got worse - them sitting around with nothing to do is a lose-lose for everyone.

ActivTrak Scorecard Summary

Feature Scorecard Summary

Workforce Analytics (6)
81%
8.1
Automated data collection (87)
88%
8.8
Data analysis (87)
83%
8.3
Benchmarking (63)
76%
7.6
Pre-built content (79)
81%
8.1
Data management (82)
79%
7.9
Self-service insights (76)
79%
7.9

What is ActivTrak?

ActivTrak is a workforce productivity and analytics software company that helps teams understand how people work, whether in the office or remotely. Their cloud-based user activity monitoring platform collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant.

Key differentiators of ActivTrak, as provided by the vendor:
  • Prioritizes insight vs oversight to help teams build trust, respect and responsibility
  • Looks at the bigger picture
  • Puts workforce data in context and provide insights for employers and employees alike
  • Helps teams optimize productivity and ensure operational compliance
  • Helps teams work better together
Boasting more than 9,000 customers and over 450,000 users of itsFree version, ActivTrak's solution can be configured to provide immediate visibility and analysis.

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Benchmarking
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

Additional Features

  • Supported: Working hours summaries
  • Supported: Burnout risk assessment
  • Supported: Team productivity measurement

ActivTrak Screenshots

DashboardTeam PulseBenchmarks & GoalsExecutive SummaryTeam ComparisonTechnology UsagePersonal Insights

ActivTrak Videos

Unlock Productivity Potential with ActivTrak Workforce Analytics
Achieving Productivity with ActivTrak's Workforce Analytics

ActivTrak Downloadables

ActivTrak Integrations

ActivTrak Competitors

ActivTrak Pricing

More Pricing Information

More pricing information from ActivTrak

SaaS Editions Pricing
Pricing DetailsTerms
Free$0.00user/month
Advanced$9.00user/month billed annually
Premium$15.00user/month billed annually

ActivTrak Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

What is ActivTrak's best feature?

Reviewers rate Automated data collection highest, with a score of 8.8.

Who uses ActivTrak?

The most common users of ActivTrak are from Mid-size Companies and the Insurance industry.