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ActivTrak

ActivTrak

Overview

What is ActivTrak?

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Free

$0

Cloud
3 max users

Essentials

$10 (pricing based on annual billing)

Cloud
per month per user

Essentials Plus

$15 (pricing based on annual billing)

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Economic Downturn: Driving Operational Efficiencies, Workforce Planning - ActivTrak

YouTube
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Features

Workforce Analytics

Workforce Analytics enables optimization of a firm's workforce though auditing of a series of key workforce metrics. Among the capabilities typical of workforce analytics products are the capability of determining a new employee's success, efficient use of human resources, identification of factors that affect job satisfaction, etc.

7.6
Avg 8.4
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Product Details

What is ActivTrak?

ActivTrak’s workforce intelligence platform transforms work activity data into actionable insights to optimize performance management and boost business productivity. An employee monitoring tool, ActivTrak combines employee monitoring, productivity and performance management, and workforce planning capabilities. Key differentiators include:

  • Enterprise-class scale to accelerate time-to-value

  • Employee-centric approach to ensure data privacy

  • AI-powered insights to help prioritize actions

  • Expertise to optimize outcomes

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Data integration
  • Supported: Benchmarking
  • Supported: Report designer
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology UsageScreenshot of Personal InsightsScreenshot of Workload BalanceScreenshot of Virtual Productivity CoachScreenshot of Location InsightsScreenshot of Productivity Report

ActivTrak Videos

ActivTrak Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Security

Frequently Asked Questions

ActivTrak is a cloud-native workforce intelligence platform that transforms work activity data into actionable insights for employee monitoring, productivity and performance management, and workforce planning capabilities. Deployment enables organizations to start collecting data in minutes.

ActivTrak starts at $0.

Teramind, Hubstaff, and Time Doctor are common alternatives for ActivTrak.

Reviewers rate Automated data collection highest, with a score of 8.3.

The most common users of ActivTrak are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(225)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Custom Group Organization: Users have found the feature of defining custom groups for departments beneficial in organizing and managing teams efficiently.

Real-time Monitoring with Live Reports: The inclusion of live reports for tracking active users has been well-received for offering immediate insights into team activities and productivity levels.

Effective Workload Analysis Tools: Some users appreciate the workload analysis tools for identifying overworked or underperforming team members, which aids in resource allocation and support.

Essential Time Tracking Functionality: Customers have praised the time logging and management features as crucial for monitoring work hours and enhancing overall time utilization within the organization.

Comprehensive Data Analytics: The detailed data analytics, real-time activity insights, and reporting capabilities are recognized for providing actionable metrics and objective performance data.

User-Friendly Interface and Robust Security Measures: The platform's user-friendly interface, customizable configurations, easy navigation, and security features stand out as strengths that contribute to its efficiency and convenience.

Billing Information Update Difficulty: Users have expressed frustration over the inability to update billing information directly on the interface, requiring them to contact a sales representative for tasks like changing payment methods or obtaining invoices. This inconvenience can lead to delays in managing financial aspects and may hinder seamless account maintenance.

Onboarding Process Complexity: Reviewers have highlighted significant issues with the onboarding process, emphasizing a desire for simpler configurations aligned with industry standards. Simplifying the onboarding procedures could enhance user adoption and overall satisfaction with the platform.

Dashboard Navigation Challenges: Several users have mentioned facing difficulties in setting schedules and navigating the dashboard, indicating a need for improved navigation structures and a more intuitive interface design. Enhancing these elements could contribute to a smoother user experience and increased productivity within the system.

Reviews

(1-25 of 155)

It's a great tool

Rating: 8 out of 10
September 04, 2024
Vetted Review
Verified User
ActivTrak
1 year of experience
You can still be working like reading documents and ActivTrak will consider that being passive

Happy with ActivTrack!

Rating: 10 out of 10
August 31, 2024
Vetted Review
Verified User
ActivTrak
1 year of experience
Definitely helpful with tracking producitity and potential fraud with remote workers.

User monitoring without micro managing

Rating: 9 out of 10
August 30, 2024
Vetted Review
Verified User
ActivTrak
8 years of experience
ActivTrak is great for keeping honest people honest. It does not do well at proving users actively trying to subvert monitoring with mouse jigglers or macros. It provides insights into the productivity of a users day to help guide decisions on whether coaching or further investigation is needed, but it is not the only tool you need.

Great user activity insights

Rating: 8 out of 10
August 30, 2024
LB
Vetted Review
Verified User
ActivTrak
1 year of experience
There's a lot of data being tracked and mostly anything you could want to know is discoverable. The main problem is that it is hard to know exactly where to look as the dashboards are kind of spread out and they all cover different things.

ActivTrak.

Rating: 7 out of 10
August 30, 2024
Vetted Review
Verified User
ActivTrak
1 year of experience
Works well within our org and with external contractors that have agreed to install.

ActivTrak Leads to Success.

Rating: 8 out of 10
August 30, 2024
Vetted Review
Verified User
ActivTrak
1 year of experience
ActivTrak allows you to feel confident in your remote employees. It will enable you to have an accurate account of their day-to-day.

ActivTrak is amazing!

Rating: 10 out of 10
August 26, 2024
Vetted Review
Verified User
ActivTrak
2 years of experience
A scenario where it is well suited is determining why a certain task was not accomplished as it shows time spent on certain websites and if the usage was appropriate. I think less appropriate is the idle time as there are some scenarios where a computer is not necessary, and the task may be a manual one.

It can be a great program, but it buries you in configuration needs, daily Maintenace, and a poor interface

Rating: 6 out of 10
August 23, 2024
Vetted Review
Verified User
ActivTrak
2 years of experience
Well, I am suited - serving as a means for lower-cost cybersecurity. We determined that some users were surfing websites nonrelated to work. Less Appropriate - I don't know if there is ever a time when ActivTrak is less appropriate, but again, I'd lean toward the fact that to get the value, you would probably need a full-time ActivTrak admin.

ActivTrak is great for actively tracking.

Rating: 9 out of 10
August 23, 2024
Vetted Review
Verified User
ActivTrak
2 years of experience
ActivTrak is well suited to scenarios involving a medium—to large-sized remote workforce where the manager or head of the company wants to monitor employee productivity.

Great Product!

Rating: 10 out of 10
August 23, 2024
Vetted Review
Verified User
ActivTrak
1 year of experience
I think it is very helpful in tracking the employee's productivity.

Chaplain's Review.

Rating: 9 out of 10
June 25, 2024
GB
Vetted Review
Verified User
ActivTrak
1 year of experience
It provides what kind of website each computer was used on, but it does not provide a way to control each computer's access to specific sites.

Activtrak Review- 5 Stars.

Rating: 10 out of 10
June 21, 2024
JS
Vetted Review
Verified User
ActivTrak
2 years of experience
ActivTrak is a versatile workforce analytics and productivity monitoring tool that can be very beneficial in various scenarios, but there are also situations where it might be less appropriate. Here are some specific examples for both: Well-Suited ScenariosRemote Workforce Management:Scenario: A company has many remote employees and wants to ensure productivity and accountability. Benefit: ActivTrak provides insights into how employees spend their time, allowing managers to identify productivity trends, detect unproductive behaviors, and provide targeted support to remote workers.Employee Training and Development:Scenario: An organization wants to identify training needs and measure the effectiveness of training programs.Benefit: By monitoring application usage and time spent on specific tasks, ActivTrak can highlight skill gaps and areas where employees might need additional training. It can also help evaluate if the training programs are effective by tracking productivity improvements. Compliance and Security Monitoring: Scenario: A company must ensure that employees comply with data security policies and do not engage in risky behaviors.Benefit: ActivTrak can monitor activities to ensure compliance with internal policies and regulatory requirements. It can alert managers to potential security breaches or policy violations, helping mitigate risks. Improving Workflow and Processes:Scenario: A business is looking to optimize workflows and improve operational efficiency.Benefit: ActivTrak provides detailed analytics on how work is done, helping managers identify process bottlenecks and inefficiencies. This data-driven approach enables better decision-making and process improvements. Less Appropriate ScenariosHigh Trust and Autonomy Cultures:Scenario: A company promotes a high trust and autonomy culture where employees are given significant freedom to manage their work. Concern: In such environments, monitoring tools like ActivTrak may be perceived as intrusive and counterproductive, potentially harming morale and trust.Creative and Intellectual Work:Scenario: An organization focuses on creative or intellectual work where the quality and outcome are more important than the process.Concern: Monitoring software may not capture the nuances of innovative methods and could create undue pressure on employees. Measuring productivity by time spent on applications or websites may not reflect the actual value of creative work. Privacy-Sensitive Environments:Scenario: A company operates in a region with strict privacy laws or highly emphasizes employee privacy.Concern: ActivTrak's monitoring capabilities may conflict with privacy regulations or the company's policies on employee privacy. It’s essential to ensure that such tools comply with legal and ethical standards. Small Teams or Startups:Scenario: A small team or startup where close collaboration and open communication are the norms.Concern: In smaller teams, direct communication and trust-based management might be more effective than monitoring software. Implementing ActivTrak in such environments might be seen as overkill and could lead to resistance or dissatisfaction. In summary, ActivTrak is best suited for larger organizations with remote workforces, compliance requirements, or a need to optimize workflows. However, it may be less appropriate in environments emphasizing trust, creativity, privacy, or minor, tightly-knit teams. The key is to align the use of ActivTrak with the company’s culture, values, and specific needs.

It works great!

Rating: 10 out of 10
April 01, 2024
Vetted Review
Verified User
ActivTrak
2 years of experience
working hours tracking is well suited as we are a salary based company, working hours could be a good metric to measure employees' attitude and efforts spent on work.

so far didnt see any downside.

A great product to help your team thrive!

Rating: 10 out of 10
March 31, 2024
Vetted Review
Verified User
ActivTrak
20 years of experience
This is excellent software if you wonder what your team is doing when you aren't there. If you want to improve your team's workflows and efficiencies so they get more done with less fatigue, this is a great thing to have. This is not spyware. It isn't designed to capture keystrokes. It is designed to help your team improve performance and for management to understand what they are doing and help them improve. If you want to micromanage your team, then don't use this.

Reliable and Effective: Our Experience with ActivTrak

Rating: 7 out of 10
March 31, 2024
Vetted Review
Verified User
ActivTrak
4 years of experience
It depends on the business model and wants of the colleague -- are they hybrid? Are they wanting to track productivity vs non productivity? The referral would base solely on what the colleague is looking for and what features they're wanting out of a platform. We use the interface in such a limited capacity that I couldn't highlight additional benefits that could, and are there, but it would be something I would tell someone to at least look into.

ActivTrak = Reclaim some time.

Rating: 9 out of 10
March 31, 2024
Vetted Review
ActivTrak
1 year of experience
ActivTrak does well at defining productive and non productive navigation.
The way it can auto mark is nice and the fact you can edit things based on your line of business.
The biggest use case I have seen it used for that I disagree is just to track everything employees are doing. While this can do that as well its not the best use of it and if you are not trusting the employee to do their work then alleviate the job from them or retrain.

ActivTrak Review

Rating: 10 out of 10
March 30, 2024
Vetted Review
Verified User
ActivTrak
2 years of experience
Well suited for team members who are not meeting goals

Less appropriate for needing to review minute by minute productivity due to lapse in time of tracking

Exceptional Product

Rating: 10 out of 10
March 29, 2024
Vetted Review
Verified User
ActivTrak
3 years of experience
Remote workers is the easy answer but its also so beneficial to assist in office workers understand their time management.

Let us down when needed

Rating: 5 out of 10
March 26, 2024
Vetted Review
Verified User
ActivTrak
3 years of experience
This review came at a good time. Yesterday we planned to use it to keep track of a questionable employee's time spent remotely last week only to find the data was not tracked for almost 2 full days. This was critically important to us and it was unavailable.

No thrills platform gets basic job done

Rating: 4 out of 10
March 26, 2024
Vetted Review
Verified User
ActivTrak
2 years of experience
It is well suited if you have very basic needs for tracking software. I have used other similar applications which do a better job at a better price point and the only reason I use this product today is because the new company I am with installed it before I started working with them.

ActivTrak Review

Rating: 5 out of 10
March 26, 2024
Vetted Review
Verified User
ActivTrak
1 year of experience
ActivTrak can be beneficial in a company to understand their employees and how their time is being spent on their daily activities. Not entirely necessary for employees who are in office, but remote workers.

ActivTrak's contribution to productivity analysis.

Rating: 10 out of 10
March 14, 2024
Vetted Review
Verified User
ActivTrak
3 years of experience
Due to the program's versatility, we're able to calibrate it to fit our company's needs. We mainly use ActivTrak to pull metrics for our managers and team to show where we're excelling and where we need to pay more attention. Each user has their own log-in, so they can monitor their usage in real-time.
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