Let us down when needed
March 26, 2024

Let us down when needed

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

It is primarily used to track individuals working from home. Also to determine our rate of productivity vs down or dead time. A third but not as important reason is to see if personal time is spent at work.
  • Can show pinpoint details
  • Can show overall productivity
  • Can track individuals
  • Better explanation of what reports are when you want to set them up
  • ActivTrak was not useful when most needed.
  • Weekly productivity percentage
Lets me know who can afford to get more work and those who have enough.
Hasn't yet but will be if we continue to use it.

Do you think ActivTrak delivers good value for the price?

Not sure

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

No

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

No

This review came at a good time. Yesterday we planned to use it to keep track of a questionable employee's time spent remotely last week only to find the data was not tracked for almost 2 full days. This was critically important to us and it was unavailable.

ActivTrak Feature Ratings

Automated data collection
5
Data analysis
5
Benchmarking
5
Pre-built content
7
Data management
5
Self-service insights
5