ActivTrak

ActivTrak

Customer Verified
Top Rated
Top Rated
ActivTrak

Overview

Reviews

Excellent program

10
The management team uses ActivTrak for their individual team groups. It is a great resource to monitor activities and have conversations …

Helpful

7
We currently use ActivTrak for employees working remotely and a few employees that work in a hybrid office/remote role. We are using the …

Satisfied user

9
ActivTrak is used to track employee productivity and make sure staff are not using computers/company time for personal activity. It also …

Invaluable tool!

10
As a small business owner with remote and on-site employees, ActivTrak allows me to measure productivity, detect compliance issues, track …

Thank you!

8
The product allows us to measure the productivity of our users and address any productivity issues. This has been especially useful for …
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Great Product

10
We use ActivTrak to track users' activities both on-premise and remote. Our Management staff has access to each user's activities on a …
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Great for new work from home scenarios

10
We use ActivTrak to manage our work from home employees. We did not allow employees to work from home prior to COVID and this product …
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Overall, Very helpful to us

9
We currently use ActiveTrak across the entire company. The powerful and intuitive tool basically designed to help in the analytics system …
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Popular Features

View all 6 features

Automated data collection (92)

8.8
88%

Data analysis (92)

8.2
82%

Pre-built content (84)

8.0
80%

Data management (86)

7.8
78%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Free

$0.00

Cloud
user/month

Advanced

$9.00

Cloud
user/month billed annually

Premium

$15.00

Cloud
user/month billed annually

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://activtrak.com/pricing/?utm_medi…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Workforce Analytics

8.1
81%

Product Details

What is ActivTrak?

ActivTrak is a workforce productivity and analytics software company that helps teams understand how people work, whether in the office or remotely. Their cloud-based user activity monitoring platform collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant.

Key differentiators of ActivTrak, as provided by the vendor:
  • Prioritizes insight vs oversight to help teams build trust, respect and responsibility
  • Looks at the bigger picture
  • Puts workforce data in context and provide insights for employers and employees alike
  • Helps teams optimize productivity and ensure operational compliance
  • Helps teams work better together
Boasting more than 9,000 customers and over 450,000 users of itsFree version, ActivTrak's solution can be configured to provide immediate visibility and analysis.

ActivTrak Features

Workforce Analytics Features

  • Supported: Automated data collection
  • Supported: Data analysis
  • Supported: Benchmarking
  • Supported: Pre-built content
  • Supported: Data management
  • Supported: Self-service insights

Additional Features

  • Supported: Working hours summaries
  • Supported: Burnout risk assessment
  • Supported: Team productivity measurement

ActivTrak Screenshots

DashboardTeam PulseBenchmarks & GoalsExecutive SummaryTeam ComparisonTechnology UsagePersonal Insights

ActivTrak Videos

Unlock Productivity Potential with ActivTrak Workforce Analytics
Achieving Productivity with ActivTrak's Workforce Analytics

ActivTrak Downloadables

ActivTrak Integrations

ActivTrak Competitors

ActivTrak Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Alternatives

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Frequently Asked Questions

What is ActivTrak?

ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.

What is ActivTrak's best feature?

Reviewers rate Automated data collection highest, with a score of 8.8.

Who uses ActivTrak?

The most common users of ActivTrak are from Mid-size Companies and the Insurance industry.

Reviews

(1-25 of 37)
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Score 9 out of 10
Vetted Review
Reseller
Review Source
ActivTrak has allowed us to view employees that are working overtime and at the risk of burning out allowing us to distribute work more evenly between the resources. This has created a positive impact on our employees who feel more heard by management.
Christy claire | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I feel that the product is overall very good but sometimes it takes a little more time to navigate all the dialing down to an employee. Hence, they should take complaints on calls as well. Overall, their customer service support is better than many others but still, they should keep updating.
Score 7 out of 10
Vetted Review
Verified User
Review Source
I don't know how this is being used by the managers, for this purpose. For one of my teams, the 7 that manage the help desk, I can see easily when one user is doing more work than the others. responding faster to user requests. Who spends more time in the ticketing systems etc. I use this information to encourage those deficient in some areas to get more involved as we are all part of the same team, and we can't have 2 people doing all the work.
November 23, 2021

Great Product

Score 10 out of 10
Vetted Review
Verified User
Review Source
ActivTrak has allowed us to realize what employee was working and who was not. Workloads then could be distributed to increase productivity. We do not use the burnout feature of the software. We use this more to ensure users are doing what they say they are doing on daily basis.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use ActivTrak primarily for internet usage tracking but it does help us identify worker[s] with low productivity but no inappropriate usage. We use it primarily for our work from home employees. ActivTrak also helps us identify off-production hour usage. We do not use ActivTrak to address issues like burnout risk.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It has helped us identify areas of growth where we can focus on people who are working way too much. We can easily see the [number] of hours they are putting in every week & then we're able to address the root cause of that and try to help alleviate some of that work off of their plate so they don't get burnt out too quickly.
Score 9 out of 10
Vetted Review
Verified User
Review Source
This has been a great tool to avoid burnout - specifically when we can see who is being over-utilized. It identifies who may need an extra hand with a busy period of work or who is struggling to meet their performance indicators and were there may be an opportunity for additional training or even a quicker way to complete a task.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We do not push for long hours and we do not expect our staff to work around the clock, we expect them to work while on the clock though and we were able to regain confidence in our remote workforce as a result of implementing ActiveTrak.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Yes! When everyone went remote you could not have a good view of behaviors that can drive burnout risk. ActivTrak enabled managers to be able to stay in touch with their team members and identify what they could no longer see on the floor.