Item: ActivTrak
Rating: 9
Author: Verified User

Overall Satisfaction with ActivTrak

Use Cases and Deployment Scope

We use it to monitor productivity for remote employees in several departments. It helps us to address any productivity concerns, proper use of company equipment and any threats to violating Privacy Concerns.
As Executive Director I overview the entire use, assess the value of ActivTrak and track productivity overall as well as individually

Pros and Cons

Pros

Easy to Set Up
Comprehensive view of individual User productivity
Dashboards are great presentation tools

Cons

Waiting a day to delete a user cumbersome
Would love to see ability to customize a standard view
Would love the ability to create a custom dashboard

Return on Investment

Assists us in mentoring, managing and training
Coaching we notice a 20% increase in productivity when we share ActivTrak findings with employees
Employee Retention. This has allowed us to continue to offer Remote Employment to hard to fill positions with our practice. We have maintained 95% of the employees that were allowed to work remotely

ActivTrak Favorite Features

Ease of Set Up
Easy to Acccess
Affordable

Employee Productivity

Simply sharing the information with each employee assists us in goalsetting and motivation.
With a small amount of effort on our part we are able to preview employee's overall productivity and cut down on the need to create individual productivity benchmarking on our internal software programs

Key Insights

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

Yes

Did implementation of ActivTrak go as expected?

Yes

Would you buy ActivTrak again?

Yes

Likelihood to Recommend

It is well suited when verifying hours worked and tracking which programs, applications and websites the employee accesses.
I wish it was able to identify passive times and maybe query the employee about what they are doing when ActivTrak identifies a break. More frequent screenshots would be helpful as well.

ActivTrak Feature Ratings

Comments

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Vanessa P
(Vendor Representative) commented 4 months ago
Hi there - Thanks for taking the time to share your experience. We appreciate you being a customer -Vanessa