A Boost in Productivity for Remote Companies
May 20, 2025

A Boost in Productivity for Remote Companies

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ActivTrak

We have a remote team of over 150 employees. We use ActivTrak as a coaching tool to aid in performance management and monitor productivity. We use "active status" and screenshots most often to identify any areas of concern. This product allows us to gain visibility of our team across the country.

Pros

  • Screenshots
  • Productivity/Active Status
  • Cross-Team Comparisons

Cons

  • When we first signed up with the product, there were different colors to indicate productive vs inactive vs unproductive (or uncategorized) time. The colors were more clear.
  • Productivity has increased
  • We were able to identify training needs
  • We can tell how employees are using their time
  • screenshots help us take a deep-dive into daily activities
  • comparing active time of the entire team at once is helpful for a quick check-in
  • I like the date filtering.
We can tell when employees are not active or not using their time wisely. We have been able to hold coaching conversations with team members to investigate inactive time and how they might be able to boost their productivity.
We have a remote workforce, and ActivTrak has helped us identify imbalances in workloads across our teams. If some team members are more productive than others, we coach up the slower team members to produce better results so that our top employees are at a lower risk for burnout.

Do you think ActivTrak delivers good value for the price?

Yes

Are you happy with ActivTrak's feature set?

Yes

Did ActivTrak live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ActivTrak go as expected?

I wasn't involved with the implementation phase

Would you buy ActivTrak again?

Yes

ActivTrak should not be used as your only way to measure productivity. While it's good at a glance, it doesn't always tell the whole story of what an employee is doing. I wish it could categorize productive time by the app that was in use. I do find it helpful in identifying training needs or areas where an employee may be less productive.

ActivTrak Feature Ratings

Automated data collection
8
Benchmarking
8
Pre-built content
10
Data management
9
Self-service insights
9

Comments

  • Vanessa P | TrustRadius Reviewer
    Hi there Thanks so much for sharing your ActivTrak experience - we really appreciate you being a customer. -Vanessa

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